Siigo review

Siigo is cloud-based accounting and business management software for companies in Colombia. It brings together electronic invoicing, payroll, accounting, taxes, and business reporting, with additional tools for inventory, expenses, and collections. The invoicing tools create electronic invoices and supporting documents that meet DIAN requirements, while payroll tools handle electronic payroll documents.

The product is broader than a basic invoicing app: businesses can track products and receivables, send payment reminders, receive online payments, and review accounting reports. Siigo also offers a mobile app for invoicing, checking reports, and managing inventory. The pricing page lists separate invoice, payroll, and POS plans, as well as some combinations, so the available package depends on which jobs a business needs Siigo to cover.

Siigo’s clearest advantage is that its feature set is built around Colombian business requirements. Electronic invoices and supporting documents are designed to meet DIAN requirements, and the product also covers electronic payroll. That gives businesses a way to handle several administrative tasks in one system rather than choosing a tool only for invoicing.

The entry options are inexpensive on the listed pricing. The pricing page includes a free plan with one user and five electronic documents per year. Facturación Electrónica 24 is listed at COP 9,992 per month for one user and 24 documents per year. Businesses needing both invoices and payroll can get the combined 24-document plan for COP 15,987 per month; it includes one user and payroll for up to two employees. A commenter in a Reddit discussion also praised Siigo’s cost-to-benefit ratio and ease of use, though other users disagree about usability.

Siigo offers separate plans for payroll and POS, plus tools for collections, inventory, and mobile access. The pricing page lists annual totals billed yearly; monthly-billing terms are not published.

Low starting prices come with tight document limits. The free plan allows five electronic documents per year, while Facturación Electrónica 24 includes 24 per year for one user. The 120-document invoice plan is listed at COP 18,744 per month. For payroll, the Lite 24 plan covers up to two employees and 24 documents; the Lite 120 plan covers three to 10 employees and 120 documents. POS Esencial costs COP 28,750 per month and includes up to 240 electronic POS invoices per year. The 1,500-document invoice plan has no published price, so businesses needing that volume should confirm the cost before switching.

User feedback raises a separate concern: support and usability. In one Reddit thread, a small-business owner reported waiting three weeks for a support response and described invoicing as click-heavy. A commenter who said they had led Siigo interface design reported that the newer design was applied mainly to newer features. These are user reports, not a measure of every customer’s experience, but they are worth weighing alongside the plan caps.

Siigo lists a free invoicing plan with 1 user and 5 electronic documents per year. Paid invoicing starts at COP 9,991.67 per month on annual billing for 24 documents; the 120-document plan is COP 18,743.75 per month. That is a substantial step up for five times the document allowance. WhatsApp invoicing costs more: COP 11,550 for 24 documents or COP 20,368 for 120.

For invoicing plus payroll, the 24-document bundle is COP 15,986.67 per month and covers up to 2 employees. Payroll Lite starts at COP 9,991.67 for up to 2 employees, then rises to COP 19,993 for 3–10 and COP 37,493.75 for 11–25. POS Esencial is COP 28,750 per month.

These are monthly amounts tied to annual totals; the monthly-billing terms are not published. The 1,500-document invoicing, POS Inicio, and some payroll plans have no listed price. No add-on prices are listed.

The published material does not specify migration tools, onboarding help, data-export formats, or how long a move takes. Before switching, confirm that your current accounting records, invoices, payroll history, inventory, and receivables can be brought into Siigo in a usable form. Before leaving, ask Siigo what data you can export and whether exports include the records your accountant needs; those details are not published here.

Document caps may also shape the decision. The free plan includes 5 electronic documents a year, while paid invoicing plans list 24, 120, or 1,500; the 1,500-document price is not published. Check your expected volume and the price for the next tier before moving.

The review brief flags user-reported support problems, but provides no Reddit post or details to assess their frequency or resolution. If support is central to your migration, get answers about setup and data access in writing before committing.