Shortcut review

Shortcut is project management software for software teams, with support for work handled by people and AI agents. It brings issue tracking, sprint planning, roadmaps, objectives and workflow controls into one product. Teams can track work from an early idea through release, map projects across teams, and share progress and target dates.

Sprints help teams prioritize and track week-to-week work. Objectives connect projects to company goals, while workflow settings include work-in-progress limits and custom fields. For agent workflows, Shortcut offers Korey and the Shortcut MCP Server to help scope tasks, write pull requests and track progress.

The product is aimed at software delivery, not general-purpose task management. If you are considering a switch, compare how its issues, projects and workflows map to the way your team currently plans and ships work; the feature list alone will not tell you whether the migration fits.

Shortcut’s appeal is the connection between day-to-day issue tracking and higher-level planning. Teams can follow work from idea to release, organize it into sprints, and map projects to objectives. That gives software teams a shared place for delivery tracking and project status rather than treating goals, plans and work items as separate features.

Workflow controls add practical detail: teams can set work-in-progress limits and use custom fields. The product also has a stated path for AI-agent work through Korey and its MCP Server, including scoping tasks, writing PRs and tracking progress. That may suit teams that want agent tasks represented alongside other software work; the feature description does not specify which agents or exact capabilities are supported.

The free plan is a low-risk way to check the basic fit: it costs $0 and allows up to 10 users, one team, one workspace and one customizable workflow, with 5 GB of storage. The pricing page lists the Team plan at $8.50 per user per month on annual billing, with unlimited users, up to five teams and 250 GB of storage.

The free plan’s caps matter if you are moving an established team: it stops at 10 users, one team, one workspace, one customizable workflow and 5 GB of storage. The Team plan removes the user cap but still limits teams to five, workspaces to one and customizable workflows to five. Storage is listed at 250 GB. Teams needing more room for multiple groups or workflows may need the Business plan, listed at $12 per user per month on annual billing.

Price comparison is harder without a monthly rate. The listed paid prices are monthly equivalents for annual billing; monthly prices are not published. Enterprise pricing is custom, and the source does not list its price. The pricing page also lists SSO and SCIM as Business add-ons without publishing their prices, while Enterprise includes SSO and SCIM.

The listed free trial is 14 days, but the published pricing details do not say what happens after it or whether trial access has feature limits. Check those terms before planning a switch. Shortcut’s focus on software teams may also be a poor fit for teams seeking a general-purpose project tool; the product description centers on software work and delivery.

Shortcut has a free plan for up to 10 users, with one team, one workspace, one customizable workflow and 5 GB of storage. A 14-day free trial is also listed.

The Team plan is $8.50 per user per month, billed annually. It removes the user cap and allows up to five teams and five customizable workflows, with one workspace and 250 GB of storage. Business costs $12 per user per month on annual billing: $3.50 more per user, or about 41% above Team. It adds unlimited teams, workspaces and workflows, plus Strategic Objectives and key results; storage remains 250 GB.

Monthly prices are not published, so those figures are not a month-to-month quote. Enterprise pricing is custom. SSO and SCIM are add-ons on Business, and their prices are not published; Enterprise lists both as included features. Check those costs before comparing plans, especially if you need identity management. The Free plan's 5 GB storage cap is another limit to weigh before moving a larger team.

Shortcut’s listed features cover issues, sprints, roadmaps, objectives and workflow customization, so it may fit teams that want those planning tools together. The published material does not specify migration services, import formats, data-export options or what happens to data after cancellation. We can’t give a reliable estimate of migration effort or say how easy it is to leave without those details.

Before switching, ask Shortcut which data can be imported and exported, whether attachments and workflow history are included, and whether your current project structure can be mapped to Shortcut’s teams, workspaces and workflows. Confirm any limits or fees in writing; they are not published on the vendor's site.

We also don’t have relevant Reddit feedback in the published material, so we can’t attribute reasons for leaving to users. The practical switching risks to verify are data portability, migration support and the plan limits you would hit: Free allows one team, one workspace and 5 GB of storage, while Team allows one workspace and 250 GB. Don’t assume a smooth exit or import until Shortcut confirms the details.