ShipperHQ review

ShipperHQ is a shipping and checkout tool for ecommerce stores that need more control than a single flat rate or basic carrier quote. It can show real-time carrier rates, offer free or expedited options, and apply shipping rules such as discounts, surcharges, restrictions, and free-shipping conditions without code.

Its tools also cover delivery dates and lead times, dimensional packing based on products and box sizes, and LTL freight rates and accessorial fees such as liftgate or residential delivery. For international orders, it can calculate duties and taxes at checkout and support HS codes.

The practical appeal is putting those decisions at checkout, where customers can see shipping choices and estimated delivery timing. The trade-off is that ShipperHQ is a configuration-heavy toolkit, not just a switch for turning on a carrier rate. Which capabilities and limits are available depends on the plan and ecommerce platform.

ShipperHQ’s strength is the range of shipping variables it can handle. Stores can combine carrier rates with their own rules, use product and box dimensions for packing calculations, and show delivery timelines with lead times and cutoff days. That is useful when a store’s shipping logic depends on more than order weight or one standard parcel size.

The feature set also reaches beyond parcel rates: the product brief lists LTL freight rates and accessorial fees, plus international duties and taxes at checkout. Rules can restrict shipping options or set conditions for free shipping, discounts, and surcharges. A commenter on r/BigCommerce said ShipperHQ support helped with rule setup, while another reported using SKU-based rules to restrict available shipping options. Those are individual user reports, not a guarantee that every configuration will be straightforward.

The listed plans scale their allowances: Standard includes up to 1,000 orders per month, four carriers, four origins, 20 shipping rules, and up to three Advanced Features. Advanced lists 2,000 orders, six carriers, eight origins, 50 rules, and up to four Advanced Features.

The main buying problem is price opacity. As of November 7, 2026, monthly and annual prices are not published; ShipperHQ says pricing varies by ecommerce platform and requires contacting the company. The listed free trial is 15 days, but there is no free plan. Duties & Taxes and API Access are add-ons with unpublished prices, and overage costs are not published either.

Limits matter, so confirm them before choosing a plan. Essential’s app-listing allowances are 200 orders per month, two carriers, one origin, five shipping rules, and one Advanced Feature. Enterprise lists custom limits and Enhanced Checkout access, but no fixed allowances. The Reddit reports of $75, $200, and $350-plus per month are user anecdotes, not current quotes; treat them as context, not pricing.

There is configuration work, too. Reddit users describe trouble with complex LTL freight calculations and rules, including cases where freight was handled offline. One commenter also reported no phone support. Test your own packing and freight scenarios during the trial, and get a written quote that covers needed add-ons and overages.

ShipperHQ’s monthly and annual prices are not published. Pricing varies by ecommerce platform, and you have to contact the company for a quote. That means there’s no verified dollar amount—or price jump between tiers—to compare.

The listed tiers show rising limits instead: Essential includes 200 orders per month, 2 carriers, 1 origin, 5 shipping rules and 1 advanced feature. Standard lists up to 1,000 orders, 4 carriers, 4 origins, 20 rules and up to 3 advanced features. Advanced lists 2,000 orders, 6 carriers, 8 origins, 50 rules and up to 4 advanced features. Enterprise uses custom limits and includes Enhanced Checkout access.

A 15-day free trial is listed. Duties & Taxes and API Access are add-ons, but their prices are not published; overage costs are also unpublished. Confirm platform-specific limits and any extra charges before comparing a quote with your current shipping setup.

Plan for configuration work, not a plug-and-play swap. ShipperHQ covers carrier rates, shipping rules, dimensional packing, delivery dates, freight and international duties and taxes. Before moving, document which of those features your store uses, along with your origins, carriers, rules and packing requirements. The listed plan caps make that inventory useful: limits vary by tier, and Enterprise terms are custom.

The published information does not explain whether existing rules or shipping data can be imported or exported, or how long migration takes. Ask ShipperHQ what transfers for your ecommerce platform and get the answer in writing before changing checkout behavior. The available published material also includes no Reddit reports, so we can’t substantiate specific user-reported reasons for leaving. For either direction, verify how you’ll recreate rates, delivery options and restrictions, and confirm what happens to your configuration and data after cancellation.