ShiftNote review

ShiftNote, now ShiftForce, is scheduling and shift-management software for teams that work in shifts. It combines employee scheduling, a manager logbook, task management, team communication, labor planning and reporting. The homepage says managers and employees can use it on a computer, tablet or phone with an internet connection.

The logbook is for sharing shift notes and tracking stats in a customizable daily log. Managers can assign and track tasks by company, location, role or person, while scheduling tools are intended to help forecast labor, make schedule changes and avoid overtime. ShiftForce also describes labor planning around sales and service demand, plus daily recap emails to keep managers and staff informed.

The plans are priced per location, not per employee. The entry ShiftNote plan covers logbook and task-list needs; scheduling is in the higher-priced ShiftNote + Scheduler and Enterprise plans.

ShiftForce puts several shift-operations jobs in one product: a daily logbook, task lists, employee scheduling, labor management and team communication. That can suit businesses that want shift notes and operational tasks alongside scheduling, rather than buying separate tools for each. The homepage also says staff can access it from a computer, tablet or phone with an internet connection.

All three listed plans include unlimited employees, so the published pricing does not add a per-employee charge as the team grows. The $50-per-location monthly ShiftNote plan includes the daily logbook, to-dos, cash management and document storage. For another $50 per location each month, ShiftNote + Scheduler adds employee scheduling, schedule templates, labor-cost tracking and shift swapping.

Enterprise adds Toast, Aloha, Square or Squirrel POS integration, plus labor management and custom reporting and dashboards. The product also describes daily recap emails for keeping managers and staff up to date. Multi-location discounts are available on request, which may matter to operators with several sites, though the discount amount is not published.

The main catch is that the $50-per-location monthly entry plan does not include employee scheduling. Teams that need scheduling must pay $100 per location monthly for ShiftNote + Scheduler, or $90 per month per location with annual billing. Enterprise is $150 per location monthly, or $135 per month per location billed annually. The pricing page lists annual totals of $540, $1,080 and $1,620 per location, respectively.

Those per-location charges can add up for multi-site businesses; the pricing material does not publish a location cap or a specific discount. It says multi-location discounts are available on request, and additional setup fees may apply. Custom development is also available on request, with no price stated. The Enterprise tier is the only listed plan with POS integrations and custom reporting and dashboards, so teams that need either should account for the higher rate. No free plan is listed, and trial terms are not published.

According to the published pricing details, ShiftNote starts at $50 per location per month, or $45 per month with annual billing ($540 per year). That entry plan covers the digital logbook, task list, cash management, document storage and unlimited employees—but not scheduling.

ShiftNote + Scheduler costs $100 per location monthly or $90 per month on annual billing ($1,080 per year). That is a $50 monthly jump over the entry plan for scheduling, templates, labor cost tracking and shift swapping. Enterprise is $150 monthly or $135 per month annually ($1,620 per year), adding listed POS integrations and custom reporting. The jump from Scheduler to Enterprise is another $50 monthly per location.

The per-location pricing can add up for multi-site operators. Multi-location discounts are available on request, and custom development is also quoted on request. Additional setup fees may apply. There is no free plan; a free trial is not published on the vendor's site. Check whether annual billing and setup costs fit your budget before comparing the headline monthly rates.

The published material does not document a migration service, import formats, data export options or cancellation terms. It also includes no Reddit posts or comments, so we can’t responsibly say what users report about leaving ShiftNote or why they switch. Treat migration effort and lock-in as unanswered questions, not settled drawbacks.

Before moving, ask ShiftForce what it can import from your current scheduler or logbook, and whether schedules, employee records, shift notes, task history and reports can be exported in usable formats. Get any migration or setup charges in writing; the pricing details say additional setup fees may apply. For a multi-location business, confirm whether data can be moved location by location and how the per-location subscription changes during rollout. If you’re leaving, secure exports and confirm what happens to stored documents and historical notes before ending service. These are due-diligence steps, not claims about features the published sources confirm.