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Review · Payment platforms

SecurePay review

A solid feature set and no monthly fee, but transaction costs add up and custom pricing is opaque.

6.5/10Search Legion score

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The bottom line

Worth pricing out if you want broad payment options, but compare the transaction fees before switching.

SecurePay, now part of Fat Zebra, covers cards, Apple Pay and Google Pay, fraud protection, payment routing, APIs, a virtual terminal and payment links. The published product information says merchants can keep current integrations during the transition, which may reduce switching friction.

Standard has no monthly or annual fee, but listed rates include 1.75% + A$0.30 for domestic cards and 2.90% + A$0.30 for international cards. A custom quote is available for merchants processing over $1M; other limits and overage costs are not published. The Reddit discussions published are about similarly named or unrelated services, so they offer no reliable signal on this SecurePay’s users.

Good fit if

  • Australian merchants changing payment providers
  • Businesses needing wallets and card acceptance
  • Merchants wanting APIs and payment links

Skip it if

  • Businesses needing predictable monthly pricing
  • Merchants who require published custom-plan terms
  • Teams seeking clear user feedback before switching
SecurePay homepage
SecurePay homepage, captured Nov 7, 2026

ScoresHow it rates

  • Features7.5
  • Ease of use6.5
  • Value for money6.5
  • Support5
  • User sentiment5

What works

  • No monthly or annual fee on Standard
  • Accepts Visa, Mastercard, Eftpos and American Express
  • Supports Apple Pay and Google Pay
  • Includes fraud protection and 3DS2 authentication
  • Offers APIs, SDKs, a virtual terminal and payment links

What doesn't

  • Domestic and international transactions carry percentage fees
  • Foreign currency conversion costs 1.7%
  • Chargeback fee is listed as $25
  • Custom pricing is not published
  • Overage costs and usage limits are not published

01What SecurePay actually does

SecurePay is an Australian payment processor now part of Fat Zebra. Its homepage says businesses using SecurePay can keep their current integrations during the transition, which may reduce migration work for existing merchants. It does not, on the published information, say how long that transition arrangement lasts or which integrations qualify.

The service handles Visa, Mastercard, Eftpos and American Express payments, plus Apple Pay and Google Pay. It also lists fraud protection and 3DS2 authentication, payment routing across multiple acquirers, banks and schemes, and REST, Batch and Reporting APIs. Developers can use JavaScript and React SDKs. For payments outside a standard online integration, SecurePay offers a virtual terminal and secure payment links.

In short, this is a payment-processing option with several ways to take payments and connect to payment infrastructure. The main switching question is whether its fees and transition terms fit your current setup—not whether it offers basic card acceptance.

02Where SecurePay is strong

SecurePay covers a broad set of payment methods and operating needs in one service. That can make it worth pricing out if you want card processing, wallets and alternative payment workflows without evaluating each as a separate product.

  • It accepts Visa, Mastercard, Eftpos and American Express, and supports Apple Pay and Google Pay.
  • Fraud protection and 3DS2 authentication are included. The published pricing details also list no additional fee for FraudGuard, Amex, Diners or PayPal.
  • Its routing connects to multiple acquirers, banks and schemes, with intelligent routing described as a feature.
  • REST, Batch and Reporting APIs, plus JavaScript and React SDKs, give technical teams several integration options.
  • A virtual terminal and secure payment links cover use cases that do not rely on a customer completing payment through a standard integrated flow.

The transition detail is also relevant for existing SecurePay merchants: the homepage says they can keep their current integrations while moving under Fat Zebra. That is a useful continuity point, but it is not a promise that every integration will remain supported indefinitely. Confirm the transition terms and your specific setup before treating it as a reason to switch or stay.

03Where it falls short

SecurePay does not publish a monthly or annual plan price in the published pricing information, and there is no starting price listed. Standard has no monthly or annual fee, but transaction charges still apply: domestic cards are listed at 1.75% + A$0.30, international cards at 2.90% + A$0.30, and foreign currency conversion at 1.7%. The listed chargeback fee is $25, while third-party bank account payouts cost $0.30. Check the currency and fee basis with SecurePay before comparing quotes.

Custom pricing is aimed at merchants processing over $1M, but the source does not specify the period for that threshold. Usage limits, overage costs and custom-plan rates are not published. A free plan is not listed, and trial terms are not published either. That makes it difficult to forecast total cost from public information alone, particularly if your volume or payment mix is changing.

The Reddit discussions published are about a different “Secure Payments” service, not SecurePay at securepay.com.au, so they do not provide reliable user feedback for this product. We would compare a written quote against your current transaction mix before switching.

04SecurePay pricing: what you'll actually pay

SecurePay’s Standard plan has no monthly or annual fee, according to the published pricing details. You pay per transaction: domestic cards are listed at 1.75% + A$0.30, while international cards cost 2.90% + A$0.30. The listed charges also include a $25 chargeback fee, 1.7% for foreign-currency conversion and $0.30 for payouts to a third-party bank account.

There’s no published flat-price jump between Standard and Custom. Custom pricing is for merchants processing over $1 million, with a tailored quote and no published usage limits. That leaves the actual rate—and any thresholds or extra charges—to confirm with SecurePay before switching.

FraudGuard, Amex, Diners and PayPal are listed as having no additional fee. Overage costs aren’t published. The pricing data labels its currency as USD, but gives card rates in Australian dollars; confirm the billing currency and how other fees are denominated. Monthly and annual plan prices are not published.

05Switching to (or from) SecurePay

SecurePay says merchants can keep their current integrations during the transition to Fat Zebra. That may reduce the need to rebuild an existing connection, but it doesn’t establish whether every integration will remain supported or what migration work is required. The published material doesn’t specify a migration process, data-export options, contract terms or exit fees. Ask about those before moving payment flows, customer records or reporting.

We don’t have Reddit posts or comments in the published material, so we can’t attribute common reasons for leaving to users. Before switching, verify how you’ll export transaction and customer data, whether your existing APIs and SDKs need changes, and what happens to payment links and virtual-terminal access if you leave. SecurePay lists REST, Batch and Reporting APIs, plus JavaScript and React SDKs, but that doesn’t confirm export formats or portability. Compare the per-transaction fees with your current provider, too: Standard has no monthly fee, but international cards, currency conversion and chargebacks add costs.

From the threadsWhat users say

The Reddit comments do not provide direct customer feedback about Australian SecurePay, which is part of Fat Zebra. They discuss a similarly named service, Secure Payments, and are mostly positive about fees and compliance, with one commenter warning that joining its program costs money.

Program costs
Yes we have been partners of theirs for years. IIRC their program costs to join so make sure you understand how the residuals work before you fork over cash
r/msp · view thread
Fee savings
This is the main reason we use Secure Payments. Who doesn´t like to save money on fees?
r/msp · view thread
Compliance help
Secure Payments got our customers compliant, and we saved some of them money on processing fees
r/msp · view thread
Alternative preference
I prefer ConnectBooster. But I have nothing against Secure Payments tho
r/msp · view thread

Questions people ask

What is SecurePay?

SecurePay is an Australian payment processing service that is now part of Fat Zebra. Its homepage describes payment services for businesses and says merchants can keep their current integrations during the transition. It supports card payments, digital wallets, payment APIs, a virtual terminal and secure payment links.

What payment methods and features does SecurePay offer?

SecurePay supports Visa, Mastercard, Eftpos and American Express, plus Apple Pay and Google Pay. The listed features also include fraud protection, 3DS2 authentication, intelligent routing across multiple acquirers, banks and schemes, REST, Batch and Reporting APIs, JavaScript and React SDKs, a virtual terminal, and secure payment links.

How much does SecurePay cost?

The listed Standard plan has no monthly or annual fee and charges per transaction: domestic cards are 1.75% + A$0.30, and international cards are 2.90% + A$0.30. The listed chargeback fee is $25, foreign currency conversion is 1.7%, and third-party bank account payouts cost $0.30. Custom pricing is available for merchants processing over $1 million.

Is SecurePay safe to use?

SecurePay lists fraud protection and 3DS2 authentication among its features. Those can help with fraud controls and card authentication, but they do not establish that any gateway is the safest option. The published product information does not publish independent security certifications or a comparative safety ranking, so assess those details directly with SecurePay.

What are the downsides of using SecurePay?

The listed Standard plan charges per transaction, with a higher rate for international cards, plus fees for chargebacks, foreign currency conversion and third-party bank account payouts. Custom pricing is required for high-volume merchants. The published pricing details do not publish monthly or annual plan prices, overage costs, or usage limits for the Custom plan.

Sources

  1. SecurePay homepage
  2. SecurePay pricing, compiled via web search from tigren.com, saasworthy.com, webalive.com.au
  3. Reddit: Has anyone used Secure Payments?
  4. Reddit: anyone working at securepay (IT park) ?