Ringy review

Ringy is a communications-focused CRM that brings sales calls, email, SMS, lead tracking, and follow-up automation into one platform. Its Ringy CRM plan is listed at $119 per month and includes a CRM, cloud VoIP softphone, and SMS and email drip automation. The plan also includes 1,000 outbound minutes and 1,000 outbound texts each month; unused amounts roll over for one month. Inbound calls and SMS are listed as free.

The calling tools include call logs, recordings, click-to-call, alerts, and progressive dialing. Ringy also describes local caller ID, sales reporting, AI-generated replies based on conversation history, and AI call scripting. Those capabilities do not all come at the base price: the pricing page lists several as paid add-ons. That makes Ringy less a single-price communications suite than a core CRM and calling plan with usage limits and optional extras.

Ringy’s main appeal is putting core sales follow-up in one place. Teams can manage contacts and leads, make calls from a softphone, and schedule email and SMS drips without stitching together separate tools for those tasks. The included 1,000 outbound minutes and 1,000 texts give the base plan a defined monthly allowance, while one-month rollover provides a little flexibility when usage varies. Inbound calls and SMS are included at no charge, according to the pricing details.

The product also covers several common sales workflows: call logs and recordings for reviewing conversations, click-to-call for contacting leads from the CRM, and reporting for tracking performance and ROI. Ringy describes local-number caller ID for matching a prospect’s area, plus AI assistance for drafting replies and scripting calls. These features may be useful for teams that make frequent calls and need structured follow-up.

The pricing page lists SMS and email drip automation in the $119 monthly plan. That is a meaningful inclusion for teams that want scheduled outreach alongside contact management and calling, rather than a CRM that only stores lead records.

The $119 monthly price is only the starting point. The included allowance is 1,000 outbound minutes and 1,000 outbound texts per month; beyond the bundle, the pricing page lists outbound calls at $0.01 per minute and outbound texts at $0.01 each. Emails are listed at $0.001 each. Rollover lasts one month, so unused allowances are not described as accumulating indefinitely.

Several features can add to the bill. The Power Dialer is $70 per month, while Call Scripting and AI Tools are each listed at $10 per month. A local phone number costs $1 per month. That matters because progressive dialing, local caller ID, and AI tools are part of Ringy’s feature pitch, but the pricing details separate some related capabilities into add-ons. Check which dialing and AI functions your team needs before comparing the $119 headline price with another CRM.

The pricing page lists no annual price, and the published pricing details do not specify a free trial. It advertises $20 off for six months, but does not make a lower ongoing annual rate available in the listed pricing.

Ringy lists one plan, Ringy CRM, at $119 per month. The published pricing information does not list a second tier, so there’s no published jump between plans to compare. Annual pricing is not published. Ringy advertises $20 off for six months, but the published pricing details don’t say whether that promotion has eligibility conditions.

The plan includes a CRM and Cloud VoIP softphone, 1,000 outbound minutes and 1,000 outbound texts per month, and rollover of unused minutes and texts for one month. Inbound calls and SMS are free, and SMS and email drip automation are included.

Extras can change the bill: the Power Dialer is $70 per month, Call Scripting and AI Tools are $10 per month each, and a local number is $1 per month. Listed usage prices are $0.01 per outbound text, $0.01 per outbound call minute, and $0.001 per email. The pricing details don’t clarify how those rates apply after included usage runs out, so confirm overage billing before signing.

A move to Ringy means bringing over the contact and lead information your team uses for calls, texts, emails, and follow-up. The product description covers lead management and automated campaigns, but the published materials don’t explain import tools, supported file formats, or whether call recordings, message history, and existing drip campaigns can be transferred. Treat those as pre-switch questions, not assumed capabilities.

Data export options and account cancellation terms are also not published in the published information. Before moving in, ask Ringy what you can export and in what format, and whether your team can retain call logs, recordings, contacts, and campaign data after leaving. That matters if you later replace the CRM or need to preserve customer records.

We don’t have Reddit posts or comments in the published material, so we can’t responsibly say what users report as their reasons for leaving Ringy. The clearest cost concern in the published details is that add-ons and usage charges sit alongside the $119 monthly plan; confirm your expected volume and total bill before switching.