Resova review

Resova is cloud-based booking and operations software for businesses that sell activities and experiences, including escape rooms, tours, museums and attractions. It brings reservations, scheduling, payments, guest communications and customer records into one platform. Businesses can manage online, walk-in and group bookings, take payments and deposits, issue refunds and sell gift vouchers. A calendar shows schedules by day, week or resource, while capacity settings cover experiences, staff, rooms and equipment.

Resova also offers a customizable booking page that can be integrated with a business website or Facebook. Automated email and SMS messages handle confirmations, reminders and follow-ups, and customer profiles can retain booking history. Digital waivers are available, with minor consent listed on Standard. The homepage says every plan has unlimited bookings, but that does not mean every plan is fee-free: the Free plan lists a 3% charge per booking. That distinction matters when comparing Resova with another booking system.

Resova covers the core workflow for activity venues without putting a booking limit on its plans, according to its homepage. Its calendar, capacity rules and reservation tools are aimed at managing the practical constraints of a venue: when an experience runs, how many guests it can take, and which resources are available. Payments, deposits, refunds and gift vouchers are also part of the listed booking toolkit.

The pricing details make the entry point relatively clear:

• Free is aimed at new and seasonal venues. It includes unlimited bookings and team members, one location, online payments including Apple Pay, and no setup fees or contracts.
• Standard is for independent, single-site venues. It lists unlimited bookings, no booking fees, waivers with minor consent, personalized gift vouchers and discounts, and one location.

The customer-facing tools are useful additions rather than separate booking channels to manage: Resova lists an embeddable booking page for a website or Facebook, plus automated guest emails and texts. Customer profiles and booking history can help staff keep context between visits. For a single-site operator, Standard’s published annual price is $49.95 per month, compared with $57 month to month.

The Free plan’s 3% per-booking charge is the main cost to check before switching. It includes only one location, so a second site means moving up a plan; unlimited bookings do not remove that fee. Standard avoids booking fees, but it is also limited to one location and costs $57 per month billed monthly or $49.95 per month billed annually.

Plus is listed at $199 per month billed annually and includes two locations. Its monthly price is not published, and each additional location costs $99 per month. A bring-your-own-payment-processor option on Plus is listed at $369 per month, a material extra cost to compare against your current processing setup. Standard API access is an add-on, but its price is not published. Enterprise pricing is custom, with an annual contract; the published details do not give a price. Those gaps make total cost harder to compare for multi-site businesses. Resova’s pricing also does not publish a free-trial term, so confirm costs and contract terms directly before planning a migration.

Resova’s Free plan costs $0 and includes unlimited bookings and team members at one location, but charges 3% per booking. It has no setup fees or contracts, and supports online payments including Apple Pay. That fee is the main catch if booking volume grows.

Standard costs $57 per month when billed monthly, or $49.95 per month billed annually. It includes unlimited bookings, one location and no booking fees. Plus is listed at $199 per month billed annually; its monthly rate is not published. It includes two locations, with each extra location costing $99 per month. That is a steep jump from Standard, so price out location needs before switching.

Other costs matter: Standard API access is a paid add-on, but its price is not published. Plus includes API access; bring-your-own processor costs $369 per month. Enterprise pricing is custom and requires an annual contract. The pricing page lists unlimited locations for Enterprise, but not a price.

Before moving to Resova, inventory the pieces you need to recreate: activities, schedules, capacity and availability rules, customer records, waivers, gift vouchers, payment settings and booking-page links. Resova lists tools for these workflows, but migration services, import options and the effort involved are not published on the vendor's site. We’d ask Resova what it can import and whether booking history, customer profiles and waiver records transfer before committing.

Leaving deserves the same check. Export formats, data-retention terms and cancellation terms are not published here, so don’t assume your records will be easy to take elsewhere. The Free plan has no contract; Enterprise requires an annual contract. We don’t have Reddit posts or comments in the published sources, so we can’t verify what users say makes them leave. Get export and cancellation terms in writing, especially if you’ll depend on Resova for customer history or waivers.