Project Broadcast review

Project Broadcast is a messaging platform for direct sellers who need to follow up with customers and keep those conversations organized. It supports personalized SMS and MMS to individuals or groups, plus scheduled campaigns for repeat messages such as welcome sequences, reminders and reorder prompts. When a customer replies, businesses can continue the conversation through the platform.

The service also includes a local 10-digit business texting number, keeping business messages separate from a personal cell number. Prospects can opt in through keywords, QR codes, forms or links. Beyond texting, Project Broadcast supports email campaigns, voicemail messages, customer chat and landing pages for promotions or events. Landing pages can use templates or a business’s own design.

In short, it combines follow-up messaging and contact capture rather than focusing on SMS alone. The pricing page lists plans from $7 per month with annual billing, but that entry price does not include credits.

The main advantage is having several customer follow-up tools in one place. Businesses can collect opt-ins, send scheduled messages and respond to customers without treating each interaction as a separate campaign. The combination suits sellers who rely on repeat contact, including welcome messages, reminders and reorder prompts.

• Opt-ins can come through keywords, QR codes, forms and links, giving businesses multiple ways to invite prospects.
• SMS and MMS support personalized messages to individual contacts or groups; email, voicemail drops and landing pages extend the options beyond texting.
• A local 10-digit business number separates business texting from a personal cell number.
• Credits roll over while the plan is active on the listed paid plans that include credits.

The pricing page lists Starter at $25 monthly or $21 per month with annual billing, with 500 monthly credits or 6,000 yearly. Business starts at $40 monthly or $33 annually and includes 1,000 monthly credits plus Enhanced Voice. Higher tiers increase the allowance, reaching 50,000 monthly credits on Enterprise 4. That makes the plan ladder fairly visible for senders who can estimate their volume.

The headline price is not the full cost. Pay As You Go is listed at $8 monthly or $7 with annual billing, but it includes zero credits, and credits must be purchased separately. Starter and higher plans add a $5 monthly telecom fee, or $60 a year with annual billing, plus a one-time $20 carrier registration fee. Extra credit bundle prices vary by plan, so the published pricing details do not show the full cost of a given message volume.

Plan allowances also create clear ceilings: Starter includes 500 monthly credits, Business 1,000, Professional 2,000 and Premium 3,000. Enterprise tiers rise to 5,000, 10,000, 25,000 and 50,000 monthly credits. The pricing page says credits roll over while the plan is active, but that does not remove the monthly allotment limit. There is no free plan listed, and trial availability is not published. Budget for the add-on fees and check credit costs against your expected sending volume before choosing a tier.

According to the pricing details, Project Broadcast starts at $8/month on Pay As You Go, or $7/month with annual billing. That plan includes no credits, so messaging costs extra. Starter is $25 monthly or $21/month annually, with 500 monthly credits or 6,000 yearly. Business rises to $40 monthly or $33 annually for 1,000 credits. Higher tiers climb to $1,500 monthly for 50,000 credits; annual billing lowers that to $1,250/month equivalent.

Budget for fees beyond the plan price: Starter and higher add a $5 monthly telecom fee, or $60 yearly with annual billing. There is also a one-time $20 carrier registration fee. Extra credit bundle prices vary by plan, so the listed allowance may not cover your sending volume. Credits roll over while the plan is active, according to the pricing details. Compare your expected monthly use with the included credits before choosing a tier; moving up from Starter to Business costs $15 more per month but doubles the allowance.

The published material describes contact management, scheduled campaigns, opt-ins, email, voicemail and landing pages, but does not document data export, imports, number portability or migration support. We’d confirm those details with Project Broadcast before moving a working database. In particular, ask what contact fields and opt-in records can be exported, whether message history transfers, and what happens to your business number if you leave.

Plan for some manual rebuilding unless the vendor confirms otherwise: map existing contacts and consent records, recreate scheduled messages, and check links or landing pages used in active campaigns. The published published material includes no Reddit posts or user feedback, so we can’t make a source-backed claim about why customers leave. Before switching out, verify your export options and save the records you need while your account is active; export and cancellation rules are not published on the vendor's site.