Piggy review

Piggy is loyalty and engagement software for businesses that want to manage customer rewards and employee recognition from one dashboard. For customers, it combines loyalty-program building, reward and redemption rules, CRM tools, and marketing campaigns intended to attract and retain customers. A drag-and-drop builder and customizable design kits let teams set up and style programs without developer work, according to the published product information.

Piggy also covers employee rewards. The listed examples include recognition for referrals, healthy lunches, or meeting KPIs. That makes it broader than a customer-points tool, but the available information does not explain how customer and employee programs share data or which plan includes each feature. The core pitch is an all-in-one toolkit; buyers should confirm plan fit before assuming every capability is included.

Piggy’s main strength is breadth: the listed toolkit spans loyalty-program creation, reward rules, design customization, CRM, campaigns, and employee recognition. That can appeal to businesses comparing several separate tools, especially if they want customer retention and staff rewards under one roof. The drag-and-drop builder is aimed at teams that want to create programs without developer work.

For Shopify stores, the pricing has a clear low-cost entry point. The listed Shopify Free plan costs $0 per month for up to 100 orders monthly. Paid tiers are $25 per month for up to 2,500 orders, $49 for up to 5,000, and $99 for up to 10,000. The listed overage rates also fall as the tier rises: $20 per additional 100 orders on Standard, $10 on Premium, and $5 on Elite. That gives stores concrete order caps to compare against their sales volume.

Piggy also lists a limited-feature trial, though its duration is not stated. The pricing information does not specify whether the trial covers every feature.

The biggest buying gap is plan detail. For the general Starter, Scale, and Pro plans—listed at $79, $299, and $849 per month—plan-specific limits and inclusions are not published in the information available here. Enterprise pricing and limits are also not published. That makes it hard to compare capacity or know which tier covers the features your team needs.

The headline starting price needs context. Piggy’s pricing data gives $25 as the starting price because Shopify Standard costs $25 per month; the general Starter plan is listed at $79. The free option is also specifically a Shopify plan, capped at 100 monthly orders, not a clearly described free tier for every business. Shopify plans have firm order limits, and extra orders incur the listed per-100-order fees: $20 on Standard, $10 on Premium, and $5 on Elite. Annual billing and discounts are not stated, and the limited-feature trial’s length is not published. Buyers should confirm the applicable plan, limits, and overage treatment before switching.

Piggy’s lowest listed price is $25 per month for Shopify Standard, which covers up to 2,500 monthly orders. The Shopify Free plan covers up to 100 orders; Shopify Premium is $49 for up to 5,000, and Elite is $99 for up to 10,000. Overages cost $20 per 100 orders on Standard, $10 on Premium, and $5 on Elite. Check the order cap and overage rate against your store’s volume before choosing a plan.

The broader plans cost more: Starter is $79 per month, Scale is $299, and Pro is $849. That’s a $220 jump from Starter to Scale, then $550 from Scale to Pro. Enterprise pricing is not published, and plan-specific limits for these tiers are not published either. Prices are listed monthly; annual billing and discounts are not stated. A limited-feature trial is listed, but its duration is not stated. The pricing page lists a free Shopify plan, not enough detail to assume the broader product is free.

Piggy’s drag-and-drop builder is described as a way to create loyalty programs without developer work, but the published material does not say how long setup takes or whether Piggy migrates programs for you. It also does not publish details on customer-data exports, importing existing rewards, or moving redemption balances. Before switching, ask Piggy for an export sample and confirm what happens to customer records, points, active rewards, campaign history, and employee recognition data. Those are checks to make, not documented Piggy capabilities.

The published sources contain no Reddit posts or comments, so we can’t substantiate a common reason users leave Piggy. The clearest documented concern is limited plan transparency: limits for the main plans are not published, and Enterprise pricing is not published. If you’re leaving, confirm you can export the data you need before ending service. If you’re moving to Piggy, get plan limits and any migration support in writing before committing.