Omnify review

Omnify is scheduling and business software for businesses that sell programs, camps, parties, classes, or services. Its storefront lets customers book and pay online, while staff can manage bookings, rosters, attendance, credits, and invoices. The product also connects customer profiles with their bookings, memberships, attendance, and communications.

Membership tools cover renewals, pauses, upgrades, and make-up credits. Businesses can send email and SMS announcements, reminders, promotions, and automated messages, and add booking widgets to their existing website. The homepage also highlights businesses operating across multiple locations.

The pricing page lists a Free Forever plan, paid plans from $99 monthly or $79 per month billed annually, and custom-priced Enterprise and Multi-Location plans. It also lists a seven-day free trial, but the published pricing details do not say which plan the trial applies to.

Omnify brings customer booking and day-to-day administration into one system. A business can sell a class, camp, program, or party through its storefront, then manage attendance and related customer records without treating each booking as a separate workflow. Membership renewals, pauses, upgrades, and make-up credits are also covered, which makes the product relevant to businesses that sell recurring access as well as individual appointments.

The plan ladder gives smaller operators a way to start without a subscription charge, while published annual rates reduce the monthly equivalent on paid plans. According to the pricing page:

• Free Forever costs $0 and allows up to 2 team members, 100 clients, and unlimited bookings. The listed transaction fee is 5%.
• Growth is $99 monthly or $79 per month billed annually, with up to 5 team members, 1,000 clients, and a 2% transaction fee.
• Accelerate is $249 monthly or $199 per month billed annually, with up to 10 team members, 5,000 clients, and a 1% transaction fee. It includes memberships, facilities, or both.

Email and SMS messaging, plus website widgets, round out the booking workflow. Growth also lists 3,000+ Zapier integrations.

Transaction fees are a material cost, especially on the free plan: the pricing page lists 5% on Free Forever, 2% on Growth, 1% on Accelerate, and 0.5% on Scale. That means the no-subscription option is not fee-free, and the published pricing details do not explain how those fees are calculated or whether other payment-processing charges apply.

The lower annual rates require annual billing: Growth drops from $99 to $79 per month, and Accelerate from $249 to $199. Free Forever has no annual-billing option listed. Plans also impose client and team caps: Free tops out at 100 clients and 2 team members; Growth at 1,000 and 5; Accelerate at 5,000 and 10. Extra team members cost $10 per month each on Growth and $20 on Accelerate. Scale starts at $599 monthly or $499 per month billed annually, but the page says it starts at 10 members and does not publish a client cap. Enterprise and Multi-Location pricing is custom, making those costs hard to compare before contacting sales. One Reddit thread uses Omnify for an unrelated AI marketing product, so it is not evidence about this booking software.

Omnify’s Free Forever plan costs $0 per month, but it caps you at 2 team members and 100 clients and charges a 5% transaction fee. Growth is $99 monthly or $79 per month billed annually; it allows 5 team members, 1,000 clients and a 2% transaction fee. The next step is a sharp jump: Accelerate costs $249 monthly or $199 annually, with limits of 10 team members and 5,000 clients and a 1% fee. Scale is $599 monthly or $499 annually, starts at 10 members and charges 0.5%. The pricing page lists custom pricing for Enterprise and Multi-Location.

Annual billing is shown as a lower monthly equivalent; the free plan has no annual option listed. A 7-day trial is listed, but the published pricing details don’t say which plans it applies to. Add-ons can raise the bill: extra team members cost $10 each per month on Growth and $20 on Accelerate. Scale add-ons require a quote. Check transaction fees and caps against your booking volume before switching.

The published materials don’t publish a migration process, data-export options or an account-closure policy. Before moving, ask Omnify what you can export—especially client profiles, booking and attendance records, membership details, credits, invoices and customer messages—and in what format. Confirm whether those records can be imported into your next system; don’t assume a clean handoff.

Omnify connects bookings, memberships, attendance and customer communications, so replacing it may mean moving several connected workflows, not just a calendar. That can make an exit more involved, but the published material doesn’t establish how difficult migration is or whether the product creates lock-in. We also weren’t given Reddit posts or comments to support claims about why users leave. Treat reasons reported on Reddit as unverified until you can review relevant threads. For a lower-risk switch, get export answers in writing and map how you’ll handle upcoming bookings, active memberships and customer notifications before changing systems.