iPayroll review

iPayroll is cloud-based payroll software for New Zealand businesses. It handles pay runs, leave, payday filing and employee self-service, with a separate dashboard for accountants and bookkeepers managing client payrolls. The product is aimed at businesses with different sizes and structures, but the published pricing details do not publish a full price list for every type of customer.

During a pay run, iPayroll calculates deductions and files with Inland Revenue. Employees can use the Kiosk to view payslips and tax summaries, request leave, record hours and update personal details. Leave tools track Holidays Act entitlements and calculate leave using work patterns. The software also includes reports for payroll, tax, leave, HR, financial and historical information, plus document storage for items such as employment agreements and qualifications.

For firms managing payroll for clients, the Partner Dashboard provides access to client payroll details and reports. The practical question before switching is less whether it covers core payroll tasks and more what your particular setup will cost.

The strongest case for iPayroll is its coverage of the New Zealand payroll workflow. Payday filing is part of the pay-run process, alongside deductions, PAYE, KiwiSaver and leave management. That can keep recurring payroll tasks in one system rather than splitting them across separate tools.

Employee self-service also covers more than payslip access: staff can request leave, record hours and update personal details. The leave tools account for work patterns and Holidays Act entitlements, while HR document storage can hold agreements and qualification details. The reporting suite spans payroll, tax, leave, HR, financial and history information; the Standard plan lists 50+ reports.

For professional service firms, the Partner Dashboard is a useful fit on paper because it is designed to manage client payrolls and view details and reports. The listed Standard plan also includes an employee app, HR document storage, email and phone support, and payroll features including PAYE, KiwiSaver, payday filing and leave management. These are concrete reasons to shortlist iPayroll if your current system leaves filing, employee requests or client payroll administration scattered. Get a quote based on your pay frequency and setup before comparing total cost.

The main drawback is price opacity. The pricing information shows no monthly or annual price, and the Standard plan is priced per pay run. Its calculator shows $13.70 per pay run*, but the asterisk is not explained in the published details. That figure should not be treated as a complete quote.

The DIY – PAYE Plan has no published amount: fees are per pay run plus employee charges, and iPayroll asks businesses to contact it for details. Charity and Enterprise pricing is also custom. Setup fees may apply, while GST and casual mark fees are not included. The DIY plan’s fees include bank fees, so compare the fee structure carefully rather than assuming the plans are directly comparable.

The published material does not publish employee caps, pay-run caps, or a free trial, so we cannot confirm whether limits will affect your team. Before switching, ask for the full cost for your employee count and pay schedule, including setup, GST and casual mark fees. The available pricing details are not enough to estimate an all-in cost.

The pricing page’s calculator shows Standard at $13.70 per payrun*, not a monthly or annual rate. The pricing page labels the currency USD; confirm the quoted currency and what the asterisk means with iPayroll. It lists 50+ reports, employee app and HR document storage, email and phone support, PAYE, KiwiSaver, payday filing and leave management in Standard.

There’s no published price for DIY – PAYE Plan, so the jump from Standard is unknown. DIY is also charged per payrun, with employee charges; its fees include bank fees. Charity pricing is custom for eligible charities, and Enterprise pricing requires a quote. That leaves no published tier-to-tier comparison.

Budget for possible setup fees. GST and casual mark fees are not included in the listed pricing, and the pricing page does not give amounts for these charges. Before switching, ask for a written quote covering expected payruns, employee charges, GST, casual mark fees and setup. The standard rate alone is not a reliable total-cost estimate.

iPayroll handles pay runs, leave, payday filing, employee details and HR documents, so list the records you need to move before agreeing to a start date. The published material does not publish migration steps, migration fees, supported import formats, data-export options, cancellation terms or contract length. Ask iPayroll what it will transfer, what you must prepare, and how you can retrieve your records if you leave.

We also don’t have Reddit posts or comments in the published material, so we can’t say that users commonly leave for a particular reason. Price visibility is a practical point to check: Standard is shown per payrun, while DIY charges and custom-plan prices are not fully published. Get the full cost and exit terms in writing, and confirm how current leave balances and payday filing responsibilities will be handled during the changeover. Treat any answer about migration effort or lock-in as unconfirmed until iPayroll provides it.