Infinity review

Infinity is a customizable work-management platform for organizing projects, data, and workflows in one system. Its feature set spans project management, CRM, team organization, dashboards, collaboration, AI tools, and automations. Rather than forcing every project into one layout, it lets teams view work as tables, columns, documents, Gantt charts, calendars, charts, files, or forms.

Custom fields cover information such as text, dates, numbers, attachments, time tracking, and progress. AI tools can generate tasks, structure projects, and turn ideas into workflows; automations handle reminders, recurring tasks, and simple if-this-then-that rules. Teams can share workspaces, comment, set permissions, and review activity logs. Infinity also offers a White Label solution for customizing URLs, email settings, logos, and images.

The pitch is flexibility, but the practical question is whether your team fits the workspace, member, storage, and automation limits on the plan you choose.

Infinity’s main advantage is the range of ways to organize the same work. A team can use a table for structured records, a calendar for dates, a Gantt chart for timelines, or a form for collecting information. Custom fields let teams adapt those records to project details instead of settling for a fixed set of attributes.

That breadth can suit teams combining project tracking, CRM records, and internal workflows. AI project setup can draft tasks and structure a workflow from an idea, while reminders, recurring tasks, and simple conditional automations can reduce routine follow-up. Collaboration tools include workspace sharing, comments, permissions, and activity logs.

The plans also offer a choice between per-user pricing and flat rates. According to the pricing page, Basic costs $8 per user monthly or $6 per user monthly with annual billing; Pro is $12 monthly or $9 annually. Unlimited is $149 monthly or $112 annually, and Agency is $349 monthly or $262 annually. For larger teams, that flat-rate structure may be worth comparing against per-user costs, though the workspace and member terms matter.

The plan caps are important. Basic and Pro each include one workspace and allow up to 15 members. Basic includes up to 50 GB of storage, 25 automations per board, and 1,000 automation runs per workspace monthly. Pro raises those limits to 80 GB, 100 automations per board, and 10,000 monthly runs. A team with multiple workspaces or more than 15 people cannot assume either entry plan will fit.

Unlimited removes the member cap and includes unlimited boards, folders, tabs, items, and views, but it still lists one workspace and 100 automations per board. Its activity log covers six months. Agency costs more but includes five workspaces, unlimited members, and the same 100-automation-per-board limit; it also lists a reselling license. The pricing page lists annual billing at 25% off monthly rates.

There is no free plan listed, and trial terms are not published. Echo starts at $4,000 per month billed annually. Professional services are an extra $199 one-time fee for three hours. Check the caps before moving a team, especially if you need multiple workspaces or heavier automation.

Infinity’s Basic plan is $8 per user per month, or $6 per user per month with annual billing. Pro is $12 monthly or $9 annually per user. Both cap you at one workspace and 15 members; Basic includes 25 automations per board and 1,000 monthly runs per workspace, while Pro includes 100 per board and 10,000 runs.

The next tier is a pricing jump: Unlimited costs $149 per month or $112 annually as a flat rate, with unlimited members and boards. Agency is $349 monthly or $262 annually, also flat rate, and includes five workspaces. The pricing page lists annual rates at 25% off monthly prices.

Echo starts at $4,000 per month, billed annually. It’s for custom-branded software, not a small-team upgrade. A free plan isn’t listed. Professional services cost $199 for three hours, one time. Check the workspace and member caps before comparing per-user plans with flat-rate tiers.

The likely migration work is rebuilding your setup: Infinity supports custom fields, multiple views, and workflow automations, so list the fields, views, and rules your team depends on before moving. The published material doesn’t specify a migration service or import process, so confirm how your existing data will transfer before committing.

Data export options and any restrictions are not published on the vendor's site. We also don’t have verified Reddit user reports about leaving Infinity, so we can’t point to a recurring complaint or claim that users commonly switch away. Ask Infinity for an export sample and confirm what happens to attachments, comments, activity history, and automation rules if you cancel. Those details matter if your team builds its workflows around the platform’s custom structure.

For a move into Infinity, check member and workspace limits first: Basic and Pro allow up to 15 members and one workspace each. Agencies needing multiple workspaces have a five-workspace Agency plan.