improveit 360 review

improveit 360 is a CRM built for remodeling and home improvement businesses. It aims to cover the customer and job workflow in one system, from capturing leads and nurturing prospects to scheduling appointments, quoting work, managing projects, taking payments, and reviewing business reports. The product also lists automated marketing tools and a proprietary mobile app for field teams.

Its project-management features include trackable costs, templated tasks, payments, and financing options. For sales teams, it lists quoting tools and block scheduling; for managers, it offers dashboards and ROI reports described as using real-time business data. That is broad coverage on paper, but the available information does not explain how these features compare across plans or how much setup each requires.

Pricing is the main unknown for buyers. The available pricing information lists no starting price or plan tiers and says businesses need to contact the company for a quote. It does not publish billing terms.

The main strength is its focus on remodeling and home improvement workflows. Rather than presenting itself as a general-purpose CRM, improveit 360 lists tools that map to leads, appointments, sales, jobs, payments, and reporting. That could make it a better fit for businesses that want customer and project information handled in the same system, instead of stitching together separate tools. The available feature list does not establish how deeply those workflows connect, so buyers should confirm that in a demo.

The listed coverage includes:

• Lead management with automated communications for nurturing prospects.
• Appointment scheduling, including block scheduling.
• Sales and quoting tools.
• Automated marketing campaigns for homeowners and customers.
• Project tracking with costs, templated tasks, payments, and financing options.
• Automated reports, dashboards, and ROI reports with real-time business data.

A proprietary mobile app for field teams is another relevant part of the pitch. Field staff may need job details away from a desk, but the available information does not specify the app’s capabilities, offline access, or device requirements. The breadth is a useful starting point for evaluation, not proof that every team can replace its current tools.

The biggest drawback is price opacity. The available pricing information gives no starting price, plan names, billing terms, or add-on prices; it says pricing is quote-based after a contact request. That makes it hard to compare improveit 360 with another CRM before speaking to sales. The pricing information is marked low confidence, so confirm current costs and terms directly with the company.

Plan limits are also not published in the available material. There are no stated caps for users, contacts, leads, campaigns, storage, or reporting, and no feature-by-plan breakdown. That does not mean those caps exist; it means buyers cannot verify them from the published information. The pricing record lists no free plan, while trial availability is not specified. Ask for those terms in writing before budgeting.

The feature descriptions are broad rather than detailed. They do not specify which communications can be automated, how quoting works, or what the mobile app supports. Teams should check those workflows, along with migration requirements and any extra costs, before treating the all-in-one coverage as a fit.

improveit 360 does not publish a starting price. The pricing information available to us says buyers must contact the company for a quote; it lists no plans, plan prices, billing terms, or add-ons. That means there is no published tier jump to compare, and we can’t calculate an annual cost from the available information.

The free-trial terms are also not published in the pricing information we have. Ask for a written quote that separates subscription fees from onboarding, data migration, user or location charges, and any optional services; none of those costs are listed there. Confirm the billing period, renewal terms, cancellation rules, and what happens to your data if you leave.

For remodelers comparing alternatives, treat the quote—not a public list price—as the price to evaluate. Get the same user count, workflows, and contract term priced across vendors before deciding. The product covers leads, scheduling, sales, projects, payments, and reporting, so make sure the quote includes the functions your team expects to use.

Switching effort depends on how much of your lead, appointment, sales, and project history you need to move. Those workflows are part of improveit 360’s stated scope, but the available published material does not describe migration services, import formats, data-export options, or setup fees. Ask the vendor for a sample export and a written migration plan before signing—or before giving notice if you are leaving.

The product includes a proprietary mobile app for field teams, so check how field access, user accounts, and work in progress will be handled during a transition. That is a planning question, not evidence that the app creates lock-in: data portability and exit terms are not published in the information we have.

We also don’t have Reddit posts or user reviews here to support a claim about why customers leave. Ask for references from businesses similar to yours, and confirm who owns your records, how long exports take, and whether you can retrieve attachments and historical activity.