Ignition review

Ignition is proposal, agreement, billing and payment software for service businesses. It puts the steps around starting and managing a client engagement in one workflow: create an online proposal, let the client accept services or add upsells, collect payment details, then automate billing after the agreement is signed.

It also covers the work that follows. Teams can manage agreements, send or renew them in bulk, use ready-made templates, and bill for additional work when a project’s scope changes. AI-powered price insights are available for firms looking to review how they price services.

The product is organized into five plans: Solo, Core, Pro, Pro+ and Enterprise. Their listed features range from proposal signing and renewals to reporting, pipeline management and multi-office controls. The pricing page offers a 14-day trial, but the published pricing information does not publish plan prices. That makes it possible to assess the workflow before committing, but harder to compare the full cost against another tool.

Ignition’s appeal is the connected workflow: proposals, agreements and billing are not presented as separate jobs. Clients can accept services and add upsells in an online proposal, and payment details can be collected upfront so billing can be automated after signing. If scope expands, the product also supports billing for the additional work.

The plan features suggest a path from a small operation to a larger firm, though the pricing page does not show what each plan costs. Solo is aimed at eligible solopreneurs and includes one user, up to 20 active clients and one e-signature per proposal. Core adds two e-signatures, bulk proposal renewals, custom domains on links and a listed support response time of four hours. Pro includes proposal reviews and approvals, deals pipeline management, 10 e-signatures and advanced reports for one user.

For larger teams, Pro+ lists unlimited document signing, AI price insights, multi-office management and advanced reports for five users. Enterprise offers flexible client and user packages, a dedicated customer success manager and priority implementation support. Templates and bulk renewals can also reduce repetitive setup work. These are useful workflow pieces; the practical question is which plan includes the capabilities your team needs, and what that package costs.

The main buying problem is price transparency. The published pricing information names five plans but gives no monthly or annual price for Solo, Core, Pro or Pro+. Enterprise is custom-priced. The page offers monthly and annual billing, with annual prices billed upfront, and says listed prices exclude tax; without the figures, we cannot compare the tiers or calculate the cost of switching.

There are meaningful plan gates to check. Solo is limited to one user, 20 active clients and one e-signature per proposal. Core lists two e-signatures, while Pro lists 10; unlimited document signing appears under Pro+. Advanced reports are listed for one user on Pro and five users on Pro+. Those caps could make a lower tier a poor fit as a team or signing volume grows.

Add-on pricing needs clarification, too. Deals pipeline and online forms are each listed at $39 per month, though both are included in some plans. Price Insights is shown at $349 and $399, with $399 marked as billed annually, but the published text does not clearly map both prices to billing options. Get a plan-level quote, confirm add-on inclusion, and check the tax and annual-payment terms before switching.

Ignition’s plan prices and starting price are not published on the vendor's site, so we can’t calculate the cost of moving up a tier. The five plans are Solo, Core, Pro, Pro+ and Enterprise. The listed differences are mainly capacity and features: Solo includes 20 active clients and one user; Core adds bulk proposal renewals; Pro adds a deals pipeline and advanced reports for one user; Pro+ includes unlimited document signing, AI price insights and advanced reports for five users. Enterprise has custom pricing.

There’s no free plan, but the offer includes a 14-day trial. Monthly and annual billing are available, with annual plans billed upfront; listed prices exclude tax. Add-ons can change the bill: the deals pipeline and online forms are each listed at $39/month, though some plans include them. Price Insights shows $349 and $399, with $399 marked as billed annually, but the published text doesn’t clearly map both prices to billing terms. Get a written quote that spells out add-ons, taxes and renewal costs before switching.

Treat a move to Ignition as a workflow change, not just a software swap. Before committing, map your current proposals, agreement templates, client records, billing steps and renewal process against Ignition’s proposal, agreement and payment workflows. If you rely on bulk renewals or scope-change billing, confirm how those fit your process and plan.

The published information does not document migration tools, import formats, data-export options or cancellation terms. Ask Ignition what you can export—including signed agreements, client and payment records, and billing history—and whether exports remain accessible after cancellation. Get the answer in writing before moving recurring client work.

We don’t have Reddit posts or comments in the published material, so we can’t responsibly say what users report as reasons for leaving. Price uncertainty is a clear buyer concern in the published details, but it is not evidence of a common churn reason. For either direction, confirm data portability and the work required to recreate templates and billing workflows before you switch.