Gliffy review

Gliffy is a diagramming app built for Confluence, available for Confluence Cloud and Data Center. Teams can create, edit and collaborate on diagrams in Confluence, with diagram text searchable there too. Its AI feature generates editable diagrams from natural-language prompts; that is different from discovering a network and mapping it automatically.

The canvas includes drag-and-drop shapes, sticky notes, freehand sketching, grid and alignment guides. Interactive diagrams can expand or collapse to reveal or hide context. Those tools suit technical diagrams and shared documentation more than a standalone network-monitoring system.

The pricing page lists a free plan for up to 10 users, with unlimited diagrams and no time limit. It also lists a 30-day free trial. For teams already working in Confluence, the main question is whether editable diagrams embedded in that workflow are worth paying for once the team exceeds the free cap.

Gliffy’s clearest advantage is its Confluence fit: teams can create and edit diagrams where their documentation already lives, and search diagram text in Confluence. The natural-language feature can produce an editable starting diagram, while sticky notes, sketching, guides and interactive expand-and-collapse views cover common collaboration and presentation needs.

The free plan is a useful price point for small teams: the pricing page lists unlimited diagrams for up to 10 users, with no time limit. For teams of 11–100 users, the standard plan lists unlimited diagrams, Visio and draw.io imports, and JPEG, PNG and SVG exports. Its listed annual price is $3.80 per user per month; the monthly price for that plan is not published on the vendor's site.

There is also Gliffy Zero Egress, listed at $2.80 per month for 1–100 users and marked compatible with Atlassian Government and Isolated Cloud. The pricing page describes it as security-focused. Annual host-product billing means apps are billed annually at 12 months for the price of 10, according to the pricing note.

Gliffy’s AI generation should not be mistaken for automatic network mapping. The feature is described as creating diagrams from natural-language prompts; the published product information does not say that Gliffy discovers devices, reads network telemetry or keeps topology diagrams updated automatically. In one Reddit thread about automatic network diagrams, the original poster said their look at Gliffy and other smaller options had disappointed them. That is one user’s account, not a broad product test, but it flags a mismatch for buyers seeking discovery rather than drawing tools.

The free plan stops at 10 users. The standard plan is listed for 11–100 users, and its monthly price is not published on the vendor's site. Enterprise pricing is by quote; no enterprise price or cap is published here. Zero Egress is listed for 1–100 users, but the published details do not give an annual price. If you need a tool outside Confluence, or need automated network discovery, the listed features do not establish that Gliffy covers either need.

Gliffy has a free Confluence plan for up to 10 users, with unlimited diagrams and no time limit. Above that, the standard plan is listed at $3.80 per user per month with annual billing for teams of 11–100; its monthly price is not published. That makes the move from free to paid the main pricing jump, and teams above 100 users should ask for an enterprise quote.

Gliffy Zero Egress starts at $2.80 per month for 1–100 users and is positioned for security-focused teams, including Atlassian Government and Isolated Cloud compatibility. The pricing page does not spell out whether that figure changes by seat count, so confirm the quote before budgeting. No add-ons are listed.

Billing is easy to misread: cloud apps are billed monthly by user count, while annual host-product billing means the app is billed annually at 12 months for the price of 10. A 30-day free trial is listed, alongside the permanently free plan.

Gliffy is easiest to justify if diagrams already live in Confluence: it supports Cloud and Data Center, and diagram text is searchable in Confluence. Moving away may take more work than exporting images. The paid 11–100-user plan lists imports from Visio and draw.io, plus JPEG, PNG and SVG exports; those formats may preserve the visual, but not necessarily an editable diagram. The published pricing details do not list a native Gliffy-to-other-tool migration path or a free-plan export allowance, so verify both before switching.

Moving in is clearer if your source files are Visio or draw.io, but that import option is listed on the paid plan, not the free tier. Gliffy’s editable AI diagrams and Confluence integration may also make it sticky for teams that rely on those workflows. Automatic network discovery is not a listed capability, so network teams needing that should compare alternatives. We were not given Reddit posts or comments to support claims about why users leave; we can’t responsibly name a Reddit-reported pattern.