Devolutions Remote Desktop Manager review

Devolutions Remote Desktop Manager (RDM) is a centralized workspace for organizing and managing a team’s remote connections. The homepage says it supports RDP, SSH, VNC and more than 150 other connection types, with credentials injected automatically when sessions launch.

The point is to keep remote sessions and connection details together rather than manage each connection in a separate tool. The homepage lists Windows, macOS, Linux, iOS and Android availability. That makes RDM relevant to IT teams working across different operating systems and connection protocols, not just people who need basic access to one remote desktop.

There is a free edition, but it is for individual use on a personal workstation. The pricing information says it can manage connections and credentials, but does not include team features, shared vaults or centralized management. For shared IT operations, the relevant paid plan is Remote desktop management & IT operations.

Protocol coverage is the clearest selling point. The homepage lists more than 150 connection types, including RDP, SSH and VNC, alongside a unified place to organize and manage sessions. Automatic credential injection is also listed, which can reduce the need to enter credentials every time a session starts. The homepage lists support for Windows, macOS, Linux, iOS and Android.

The individual edition is free for commercial use, according to the pricing information. That gives one person a way to manage remote connections and credentials without paying, though it does not provide team features.

For teams, the pricing information lists the Remote desktop management & IT operations plan at $33.33 per user per month, billed annually. It includes the features of the Remote access plan, plus 150+ connection protocols, external password manager integrations and built-in network discovery. A commenter in one r/macsysadmin thread said RDM worked well for a client using Chromebooks and described support as fast and helpful; that is one user’s report, not a measure of support quality overall.

The pricing information also lists a 14-day free trial. Prices are per named user, billed annually; monthly billing prices are not published.

The free edition is not a way to test team workflows at no cost: the pricing information explicitly excludes team features, shared vaults and centralized management. For IT teams, the listed Remote desktop management & IT operations price is $33.33 per user per month when billed annually. Lower-priced tiers exist, but they are aimed at workforce password management ($4 per user per month) and remote access management ($22.08 per user per month), not the full IT operations feature set. Monthly billing prices are not published.

Some team options are harder to budget for. The Starter Pack is for teams of five users or fewer, but its price is custom. Enterprise is also custom-priced and starts at 100 users. The pricing information does not give a figure for either option.

There is also a compatibility caution in one Reddit thread: users reported that RDM 3.5.0 crashed on Windows 11 ARM, and a Devolutions representative said the issue had been identified and a fix was being prepared. The thread later says version 3.8.0 was available. That is a specific incident, not proof of a current widespread problem, but ARM environments are worth checking before a broad rollout. For bulk asset data, Devolutions pointed a Reddit user to its CSV import guidance and PowerShell scripting rather than describing a direct Excel import.

The listed prices are per named user per month, billed annually; monthly billing prices are not published. Workforce password management starts at $4 per user/month, while Remote access management is $22.08. The Remote desktop management & IT operations plan—the tier that lists 150+ connection protocols—costs $33.33 per user/month. That is a $11.25 jump from Remote access management, and a much larger step from the entry tier. Privileged access management costs $54.17 per user/month. Enterprise pricing is custom for organizations with 100+ users; the Starter Pack is also custom for teams of five or fewer.

The Free Edition is for individual use on a personal workstation. It has no team features, shared vaults or centralized management, so it is not a free team plan. A 14-day trial is listed. No add-ons are listed in the published pricing details.

The published product details describe centralized connection management, credential injection and support for RDP, SSH, VNC and 150+ other connection types. They do not document an import or migration process, supported export formats, or how credentials and connection settings transfer from another tool. We also have no Reddit reports in the published material to cite about why users leave or what migration is like.

Before switching, ask Devolutions what can be imported from your current manager, what needs to be recreated, and whether credentials move with connection entries. Confirm how to export your data if you leave, including shared settings and any team-managed information. The Free Edition does not include team features, shared vaults or centralized management, so moving a team onto it would mean giving up those capabilities. For a team evaluating the paid plan, check the annual commitment and get a quote for custom pricing where applicable; monthly prices are not published.