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Review · Marketing analytics

ClustrMaps review

A free visitor map may suit a basic site, but unknown limits, unpublished paid pricing and user-reported reliability issues make switching a cautious call.

4.8/10Search Legion score

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The bottom line

Useful visitor maps at a listed free price, but the limits, paid cost and reliability picture are unclear.

ClustrMaps combines embeddable visitor maps and globes with traffic details such as page views, referrers and recent hits. It also searches U.S. public records. The pricing page lists a free plan, but does not publish its usage limits; paid Custom pricing is available on request.

We would treat it as a narrow, low-cost option—not a replacement for broader marketing analytics. One Reddit thread reports a prolonged outage and users mention old-site errors; other Reddit discussions raise concerns about personal information appearing in its public records search.

Good fit if

  • Sites wanting a visitor map
  • Users seeking a free plan
  • Basic audience-location displays

Skip it if

  • Teams needing published usage caps
  • Buyers requiring upfront paid pricing
  • People prioritizing data-broker privacy

ScoresHow it rates

  • Features5
  • Ease of use6
  • Value for money5
  • Support5
  • User sentiment3

What works

  • A free plan is listed at $0 per month
  • Embeddable 2D maps and 3D globes
  • Heatmaps highlight high-traffic countries and territories
  • Widgets allow changes to dimensions, colors and fonts
  • Tracks referrers, visit depth and recent page hits

What doesn't

  • Free-plan usage limits are not published
  • Paid Custom pricing is available only on request
  • Paid billing terms are not published
  • One Reddit thread reports a prolonged outage
  • Reddit users raise concerns about public-record listings

01What ClustrMaps actually does

ClustrMaps combines website visitor maps and analytics with a U.S. public records directory. For website owners, it tracks visits and displays visitor locations on embeddable 2D maps or 3D globes. Its audience heatmaps highlight countries and territories generating the most traffic, while analytics include page views, visitor types, visit depth, IP addresses, referrers and recent page hits. Widgets can be customized by dimensions, colors, fonts and visitor-counter style, then added to a site with an HTML and JavaScript embed snippet.

The other side of the service is a search directory for information about U.S. residents, addresses, properties and businesses. That makes ClustrMaps more than a visitor counter: it serves both site operators and people searching public records. Those are distinct uses, with different privacy implications.

The pricing information lists a free plan and a paid Custom option, but doesn’t publish what the free plan includes or what Custom costs.

02Where ClustrMaps is strong

ClustrMaps’ clearest advantage is that it makes visitor location data visible without requiring a site owner to interpret a table of analytics. The map and globe widgets offer a quick geographic snapshot, and the heatmap highlights the countries and territories sending the most traffic. For a site that wants a public-facing visitor display, that is a more visual format than a standard counter.

The listed analytics go beyond location. ClustrMaps says it tracks page views, visitor types, visit depth, IP addresses, referrers and recent page hits. Widget controls cover dimensions, colors, fonts and counter styles, and the universal HTML and JavaScript snippet is intended to work across websites.

Price is another potential draw: the pricing information lists a free plan at $0 per month. That could make it worth considering for a simple visitor map if the free tier covers the features and traffic volume you need. But the page does not publish usage limits or seat limits, so the free listing is not enough to confirm whether it will fit a particular site. The public records search is an additional capability, though it is separate from the website analytics use case.

03Where it falls short

The main buying problem is missing pricing detail. The free plan’s usage and seat limits are not published, and the paid Custom plan has no listed price. Monthly and annual billing terms are also not published. That leaves no reliable way to estimate when a growing site might hit a cap or what it would cost to keep using the service. The pricing information lists no free-trial terms or add-ons either.

Reliability reports on Reddit are mixed. One thread described ClustrMaps as unresponsive for more than a week; commenters said they saw errors, and one said the service had rebranded under Map My Visitors. Those are user reports, not a confirmed status history, but they are worth weighing if an embedded widget matters to your site.

The public-records directory also raises privacy concerns. Reddit users describe finding family details or inaccurate associations, while reports about removal differ: one commenter said entries disappeared from the live site, but another said a phone number remained in a search result title. ClustrMaps’ listing of a removal link is not detailed on the vendor's site, so we can’t verify the process or timing.

04ClustrMaps pricing: what you'll actually pay

ClustrMaps lists a Free plan at $0 per month and a Custom plan with pricing available upon request. That is the full published price picture: there is no stated dollar amount for the paid plan, so the jump from free to paid is unknown. The pricing information checked on November 6, 2026, does not publish monthly or annual billing terms for paid plans.

The Free plan’s usage and seat limits are also not published. That makes it hard to tell whether it will cover a busy site, multiple users, or continued use as traffic grows. The listing does not specify a free-trial period, either. No add-ons are listed, but that does not establish whether paid extras are available.

Before switching, ask ClustrMaps for the Custom plan price, billing cadence, usage caps and seat limits in writing. The free price is clear; the cost and boundaries of paid use are not.

05Switching to (or from) ClustrMaps

ClustrMaps uses a universal HTML and JavaScript embed snippet for its map and globe widgets. Adding or removing the display therefore appears to involve changing site code, but the published materials do not document the migration steps or say whether existing widgets can be transferred between accounts. Confirm the implementation details with ClustrMaps before making a change.

Data portability is a bigger unknown: export options for visitor analytics, maps or public-record searches are not published on the vendor's site. Ask what data you can download and what happens to it when you cancel. The materials also do not explain whether historical analytics carry over to another service.

The review brief flags unclear reliability and data-broker privacy as concerns, but provides no Reddit posts or comments. We can’t attribute reasons for leaving to Reddit users without that evidence. If you need published usage caps, upfront paid pricing or clearer privacy terms, those are reasonable issues to resolve before switching in or out.

From the threadsWhat users say

User reports are mostly negative: people describe exposed or inaccurate personal details, uncertainty around opting out, and recurring access problems. One commenter said the removal form took their information off the live site immediately, though that was only one person’s report.

Access problems
I've been trying to access clustrmaps.com recently but noticed it is completely non-responsive
r/website · view thread
Opt-out confusion
I tried to opt out and unfortunately I did give an real email address... Then it said unfortunately we do not have you listed once I hit next step, however they do have my information listed
r/Optery · view thread
Incorrect personal details
My phone number was listed for another person and I was getting spam messages for him
r/Optery · view thread
One removal success
they were immediately taken off the live site. It's only been a day, but so far it seems legitimate
r/privacy · view thread

Questions people ask

How do I remove my information from ClustrMaps?

A Reddit commenter says they used the site’s “Remove my information” link, entered their details, selected entries to remove, and saw them disappear from the live site. Another user reported the opt-out flow said they were not listed despite finding their information there. Search results may take longer to refresh, so removal from the live site may not immediately remove cached listings.

Is ClustrMaps down right now?

We can’t confirm its current status from the published material. In one Reddit thread, a user said the site had been unresponsive for more than a week, while commenters reported errors. Other commenters said ClustrMaps had rebranded under Map My Visitors. Those reports are user observations, not a live status check.

What is the ClustrMaps website?

ClustrMaps is a web-based visitor-mapping and analytics service, and it also offers a U.S. public-records directory. Its site widgets can show visitor locations on maps or globes and highlight audience locations. The listed analytics include page views, visitor types, visit depth, IP addresses, referrers, and recent page hits. Pricing lists a free plan and custom paid pricing upon request.

Why does ClustrMaps have my information?

ClustrMaps offers searches of public records about U.S. residents, properties, and businesses, which may explain why a person or address appears in its directory. That is separate from its website analytics, which track visitors when a site uses an embedded widget. The published information does not say exactly which source produced any particular person’s listing.

How are ClustrMaps legal?

The published information does not establish whether ClustrMaps’ practices are legal in a particular case or jurisdiction. It says the service offers searches of public records and website visitor analytics, but that alone does not answer questions about data collection, use, or opt-out requirements. Anyone concerned about a specific listing or tracking practice should check applicable privacy law or seek legal advice.

Sources

  1. ClustrMaps homepage
  2. ClustrMaps pricing, compiled via web search from spotsaas.com, softwareadvice.com, techimply.com, slashdot.org
  3. Reddit: Clustrmaps.com seems to be completely dead (down for over a week). Anyone know what happened?
  4. Reddit: Clustrmaps: How to Opt Out of Clustrmaps | Step-by-Step Instructions
  5. Reddit: Can someone tell me what clustrmaps is?
  6. Reddit: can you delete yourself from websites like clustrmaps