Brivity CRM review

Brivity is a real estate CRM bundled with tools for lead generation, marketing, transactions, and recruiting. It captures leads from IDX websites, landing pages, open houses, and text keywords, then uses Smart Auto Plans to send email and text sequences and create call tasks. The platform also offers IDX websites with property search, home valuations, and registrations connected to the CRM.

Inside the CRM, Brivity’s AI assistant, Gabbi, can summarize leads, suggest next steps, generate scripts, and help write messages. Other tools cover transaction tasks, dates, workflows, documents, and deal financials, as well as email, social, ad, and postcard campaigns.

Brivity lists five tiers: Growth for up to 2 users, Accelerate for up to 5, Expand for up to 10, Mega for up to 25, and Custom for teams with 25 or more. The FAQ gives a starting price of $299 per month, but the plans page does not publish prices for each tier.

Brivity’s main advantage is breadth: a real estate business can manage lead capture, follow-up, property search, marketing, and transaction workflows in one platform. That may reduce the need to connect a separate CRM to an IDX site, campaign tool, and transaction tracker, though the published material does not specify which features are included in every plan.

The lead workflow is particularly clear. Brivity can capture prospects from several sources, while Smart Auto Plans handle sequences of emails and texts and create call tasks. Gabbi adds lead summaries, suggested next steps, scripts, and writing help within the CRM. For teams that want marketing and deal administration alongside prospect follow-up, that combination is more relevant than a standalone contact database.

The published user limits also give buyers a starting point for comparing tiers: Growth covers up to 2 users, Accelerate up to 5, Expand up to 10, and Mega up to 25. All four list unlimited texting and a dialer. Those stated caps make it easier to identify a likely tier, even though Brivity does not publish the price of each one.

The biggest buying problem is price transparency. Brivity’s FAQ lists a starting price of $299 per month, but the plans page does not publish monthly or annual prices for Growth, Accelerate, Expand, or Mega. Custom pricing is also not listed; teams with 25 or more users are directed to contact sales. There is no free plan, and a free trial is not specified on the vendor's site.

The user caps are concrete, but other usage limits are not. Brivity does not publish usage caps for the listed plans, and overage costs are not published. “Unlimited texting” and an included dialer are listed, but those details do not clarify limits on other features or potential extra charges.

Some costs sit outside the headline price. Lead Generation, Virtual Assistants, and Recruiter are quote-priced. Brivity AI Write is in beta, and additional charges may apply depending on plan. The published Reddit discussion does not provide substantive user feedback to resolve those questions. Before switching, teams should request a written quote covering the chosen tier, add-ons, and overages.

Brivity’s FAQ gives a starting price of $299 per month, but the plans page does not publish monthly or annual prices for individual tiers. That means the dollar jump from one plan to the next is not disclosed; the visible change is team capacity.

• Growth: up to 2 users; Accelerate: up to 5; Expand: up to 10; Mega: up to 25. Each lists unlimited texting and a dialer. Usage caps are not published.
• Custom is for teams with 25+ users; pricing is by quote.

There’s no free plan, and the source does not specify whether a free trial is available. Budget separately for quote-priced Lead Generation, Virtual Assistants and Recruiter. Brivity AI Write is in beta, and additional charges may apply depending on the plan. Overage costs are not published. Get the full quote, billing term and any usage limits in writing before comparing Brivity with a CRM that lists per-seat prices.

The published material does not explain Brivity’s import tools, migration support or data export options, so migration effort and exit steps are not published. Ask Brivity whether it can import contacts, notes, tags and activity history, and how you can export them if you leave. Also clarify what happens to leads captured through Brivity IDX websites, Smart Auto Plans, transaction records and campaign assets.

Switching into Brivity may involve more than moving contacts: the platform also combines follow-up automation, websites, marketing and transaction workflows. If you use those parts, plan to map and recreate the processes you need; the source does not confirm that they transfer automatically. Switching away could mean replacing those functions across other tools, but the available information does not establish a specific lock-in policy.

We have no Reddit posts in the published published material, so we can’t attribute reasons for leaving to Reddit users. Ask for a sample export and written migration terms before committing.