Admin By Request review

Admin By Request is an endpoint security platform for managing local privilege, remote access, and web activity. Its homepage says organizations can keep users on standard accounts while applying access policies and logging activity. Instead of giving everyone standing administrator rights, teams can set rules for when an application or user may be elevated. The product also records endpoint actions and access activity for review.

Beyond privilege control, Admin By Request includes controlled remote sessions, screen sharing, and unattended access. Its web controls let administrators set browsing rules and block domains. The published product information also describes download quarantine and scanning with 37+ antivirus engines before release, plus MFA and SSO for endpoint access. That makes it broader than a privilege elevation tool alone, though buyers should confirm which features and limits apply to their chosen plan. The pricing information reviewed does not publish monthly or annual rates for paid tiers.

The clearest case for Admin By Request is reducing standing admin rights without removing a path to approved elevation. Policies can govern application or user elevation, while audit logging records endpoint actions and access activity. That gives IT a way to set different rules for different needs rather than treating every user the same.

One r/sysadmin thread describes removing admin rights with little disruption for users who rarely needed them; the poster says the main adjustment was telling people how to request access. Another commenter said a 25-license free offering made it easy to pilot and reported no implementation problems or user complaints at their organization. Those are individual reports, not a guarantee that every rollout will be quiet.

The broader feature set may also reduce the need to manage separate tools for remote support and web controls. Admin By Request lists remote sessions, screen sharing, unattended access, domain blocking, and download scanning among its capabilities. The free plan can provide a low-cost way to evaluate the product, subject to its seat and support limits.

The biggest buying drawback is price opacity. The pricing information reviewed lists no monthly or annual price for Business or Enterprise; both require a quote. Business is for 25–2,000 seats, while Enterprise is for 2,000 or more. Onboarding costs, Enterprise professional services, and overage costs are also not published, so a free evaluation does not tell you what a larger deployment will cost.

The free plan is capped at 25 seats across products, including no more than 10 Remote Support seats and 10 Windows Server seats. It includes 30 days of free support; the listed plan does not state ongoing support terms. Those limits matter if you want to pilot remote support broadly or include more servers.

A commenter in one r/sysadmin thread reported paying $41.50 per seat below 50 seats and $31.25 above 50, but the thread does not establish whether those figures are current or monthly versus annual. Treat them as anecdotal, not a quote. Get current pricing and confirm feature, support, and overage terms before budgeting.

Admin By Request has a lifetime free plan, but the pricing page does not publish monthly or annual prices for any tier. The free plan covers up to 25 seats across products, with Remote Support limited to 10 seats and Windows Server support capped at 10 seats. It also includes 30 days of free support.

Business is for organizations with 25–2,000 seats; Enterprise is for those with 2,000 or more. Both are price on request, so the jump between tiers is a change in eligibility—not a published price increase. Ask for a quote before budgeting or assuming the free plan can grow with you.

Onboarding is available for Business, while Enterprise also offers professional services. Their costs are not published, and overage costs are not published either. The pricing page lists monthly and annual billing, but gives no rates or billing terms to compare. Get the seat price, overage rules, onboarding fees, and billing commitment in writing before signing.

The published materials do not publish a migration guide, data-export details, or a transition timeline. They also contain no Reddit posts or comments to support claims about why customers leave. We can’t verify whether exports are self-serve, what formats are available, or how much migration work to expect.

Before switching, map the policies you need for admin rights, application elevation, remote access, web controls, and audit logging. Confirm with Admin By Request how those settings transfer and whether historical activity can be exported before you cancel another tool. Ask for the export format, retention period, and any migration or offboarding fees in writing; those details are not published on the vendor's site.

The clearest commercial pressure point is scale: the free plan stops at 25 seats across products, with tighter limits for Remote Support and Windows Server. Business and Enterprise require a quote, and onboarding or professional-services costs are not published. That makes a paid-tier quote—and a clear exit plan—worth getting before rollout.