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Review · Payment platforms

360 Payments review

A useful mix of payment tools, but unpublished pricing makes it hard to judge value before requesting a quote.

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The bottom line

Worth considering for text payments and integrations, but get a quote before comparing costs.

360 Payments offers text-to-pay, mobile payments, consumer financing, business software integrations, and business capital advances from $500 to $300,000 for eligible businesses. The company also advertises customer support from real people, but the available material does not establish response times or support hours.

Pricing is custom and quote-based; monthly and annual rates are not published. One Reddit thread asks how 360 Payments compares with another processor for Mitchell 1, but it contains no substantive customer review, so there is little user feedback here to judge.

Good fit if

  • Businesses wanting text-to-pay
  • Teams needing software integrations
  • Eligible businesses seeking capital advances

Skip it if

  • Buyers needing published rates
  • Teams comparing costs without sales quotes
  • Buyers relying on extensive user reviews

ScoresHow it rates

  • Features7
  • Ease of use7
  • Value for money4
  • Support7
  • User sentiment5

What works

  • Text-to-pay lets customers pay invoices from smartphones
  • Offers mobile payment options
  • Consumer financing is available
  • Eligible businesses can access $500–$300,000 in advances
  • Connects with business management software

What doesn't

  • Monthly and annual prices are not published
  • Pricing requires a custom quote
  • No free plan is listed
  • Advance eligibility requirements are not specified
  • Reddit discussion provides no substantive customer feedback

01What 360 Payments actually does

360 Payments processes business payments and combines them with tools for collecting money, financing purchases and connecting payments to business software. Its offer includes Text to Pay, which lets a business send an invoice by text for a customer to pay on a smartphone, plus mobile payment options for accepting payments away from a fixed checkout.

The company also offers consumer financing, described as options tailored to any credit rating, and business capital for eligible businesses. The stated cash-advance range is $500 to $300,000. 360 Payments says it integrates with leading business management software, but the published information does not name the products or say how many integrations are available.

Pricing is custom and quote-based. The available pricing information says monthly and annual rates are not published, so businesses comparing processors will need a quote before they can assess cost.

02Where 360 Payments is strong

The clearest case for considering 360 Payments is a business that wants payment collection tied to its existing workflow. Text to Pay gives customers a way to pay an invoice from a smartphone, while mobile payments are intended for taking payments away from a fixed location. Those features may suit businesses that invoice customers or collect payment in person, though the published information does not detail supported devices or payment methods.

Software integrations are another potential draw. 360 Payments says it connects with leading business management software, which could reduce the need to handle payment records separately. The key question before switching is whether it supports the specific system the business already uses; no integration names or setup details are provided here.

The financing options broaden the offer beyond card processing. Consumer financing is described as tailored to any credit rating, and eligible businesses can seek cash advances from $500 to $300,000. The company also advertises help from real people for payment issues. We would treat these as reasons to request a tailored quote and terms, not proof that financing will be available or cheaper for every business.

03Where it falls short

Price transparency is the main drawback for comparison shopping. The available pricing information is marked low confidence and says rates are custom, with no monthly or annual prices published. It also lists no free plan; trial availability is not published. Without a quote, businesses cannot compare 360 Payments’ costs with another processor from the published information. Ask for processing rates, recurring fees, contract terms and any cancellation costs in writing; those details are not provided here.

Other important limits are also unspecified. The materials do not state transaction or volume caps, supported payment methods, the number of software integrations, or which business management products connect. The $500–$300,000 capital range applies to eligible businesses, but eligibility rules, fees and repayment terms are not given. Consumer financing is described as tailored to any credit rating, yet approval criteria and customer costs are not specified.

The Reddit discussion published is a question about choosing a processor with Mitchell 1, not a user report about 360 Payments. It offers no evidence on reliability or support quality. Get product-specific answers before treating the integration or service claims as a fit.

04360 Payments pricing: what you'll actually pay

360 Payments lists no public monthly or annual rates. The pricing information available describes one Custom option, sold by quote for businesses that need tailored payment pricing. There are no published plan prices to compare, so there is no documented jump between tiers. The quote amount is not disclosed.

The available pricing details also do not specify add-on prices, contract length, transaction fees, setup charges, or whether rates vary by payment method or software integration. That does not mean those costs do not apply; ask for them in writing. The details list no free plan, and a free trial is not specified.

Before comparing 360 Payments with another processor, request a full fee schedule and ask which services are included in the quote. In particular, get costs for text payments, mobile payments, financing, and any integrations you need. Without those figures, we can’t calculate a meaningful total cost or say whether the offer is cheaper than another provider.

05Switching to (or from) 360 Payments

The available product information lists text payments, mobile payments, financing, and integrations with business management software, but it does not explain how migration works. It also does not document data export, contract terms, cancellation fees, or what happens to payment records if you leave. Treat those as questions for sales, not as included capabilities.

Before switching, ask which customer, invoice, and payment data can be imported, what can be exported later, and whether your existing software integration will carry over. Confirm who handles setup and whether there are fees or service interruptions during the change. The published material does not give enough detail to estimate migration effort or assess lock-in.

We also don’t have Reddit posts or comments in the published material, so we can’t report what tends to make customers leave. The product brief flags limited user-review coverage as a drawback. Get the migration and exit terms in writing before committing.

From the threadsWhat users say

The Reddit discussion we read contains one question about 360 Payments and Mitchell 1, but no substantive replies or firsthand reports. It offers no verdict on service, pricing, or reliability, so there is not enough user feedback to assess sentiment.

Unanswered comparison
1stmile or 360 payments
r/AskMechanics · view thread
Mitchell 1 fit
with mitchell 1
r/AskMechanics · view thread
Seeking firsthand feedback
Has anyone used either one of these companies ?
r/AskMechanics · view thread
Processor search
Looking for a good card processor
r/AskMechanics · view thread

Questions people ask

What is 360 Payments?

360 Payments provides payment processing and related business tools. The published product information lists text payments, consumer financing, mobile payments, business capital for eligible businesses, software integrations, and customer support. The Reddit material does not include a user review or account of using the service.

How much does 360 Payments cost?

The published pricing information does not list monthly or annual rates. It describes pricing as a custom quote for businesses needing tailored payment pricing, and lists no free plan or trial. Ask 360 Payments for a quote and confirm the processing rates and any other fees before switching.

What features does 360 Payments offer?

The published product information lists Text to Pay invoices, consumer financing options, mobile payment acceptance, and integrations with business management software. Eligible businesses may access cash advances from $500 to $300,000. It also describes customer support from a team of real people; the Reddit post does not verify these features through user experience.

Is 360 Payments legitimate or a good processor?

The published information describes 360 Payments as a payment processor, but it does not establish its legitimacy or show independent reliability evidence. The only Reddit post asks whether anyone has used it, and there are no substantive replies. We would not treat that thread as an endorsement; review the contract, full fees, and support terms before committing.

Does 360 Payments integrate with Mitchell 1?

The product information says 360 Payments connects with leading business management software, but it does not name Mitchell 1. A Reddit user asked about using 360 Payments with Mitchell 1, but the thread has no substantive answer. Confirm compatibility directly with both providers before choosing it for that workflow.

Sources

  1. 360 Payments homepage
  2. 360 Payments pricing, compiled via web search from 360payments.com, cardfellow.com
  3. Reddit: 1stmile or 360 payments