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Paid plans start at $299/mo.
Userpilot starts at $299/month for Starter, with Growth listed from $849/month. Enterprise pricing is custom. The pricing page lists monthly prices but does not say whether they require an annual commitment, and it publishes no annual rates. There is no free plan; a 14-day trial is listed. Check the limits: Starter caps at 2,000 MAUs and three seats, while session replay and mobile engagement are separately priced add-ons with prices not published.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Starter | — | $299 | Small teams starting product growth |
| Growth | — | $849 | Growing teams needing advanced product tools |
| Enterprise | — | Quote | Large teams needing custom growth solutions |
Add-ons and overages
- Agent Analytics and MCP Analytics for Growth and Enterprise; price not published
- Session replay and unlimited session capture; add-on pricing not published
- Mobile engagement features; add-on pricing not published
- Bulk export events, HubSpot, Salesforce, and data warehouse sync; add-on pricing not published
- Professional services and consulting; add-on pricing not published
02What the plan grid doesn't tell you
Session replay costs extra
Session replay and unlimited session capture are add-ons. The pricing page does not publish their prices.
Mobile engagement is extra
Mobile engagement features are listed as an add-on, but no price is published.
Integrations may add cost
Bulk event exports, HubSpot, Salesforce, and data warehouse sync are add-ons with unpublished prices.
Annual billing is unclear
Monthly prices are listed, but annual rates and whether monthly prices require an annual commitment are not published.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small teams starting out | Starter | Costs $299/month and includes up to 2,000 MAUs, 10 segments, three seats, and one-year data retention. |
| Teams needing advanced tools | Growth | Starts at $849/month for the listed 0–100k MAU range, with 15 seats and three-year data retention. |
| Large teams with custom needs | Enterprise | Offers a custom MAU range, unlimited seats, custom data retention, and a custom contract and SLA; pricing is not published. |
04Is Userpilot worth the money?
Userpilot can make sense for SaaS teams that need product analytics, in-app engagement, feedback, and replay in one platform. But $299/month is a steep entry point, and the published grid does not include prices for several add-ons that can matter to a product team. We’d compare the total cost of the features you actually need—not just the Starter or Growth headline price—before switching. Annual rates are also not published, so ask for the billing terms in writing.
Userpilot pricing FAQ
Does Userpilot have a free plan?
No free plan is listed in the pricing information. Userpilot lists a 14-day free trial instead. The published pricing details do not say whether the trial requires a credit card or what happens to account access when it ends, so confirm those terms with Userpilot.
Does Userpilot offer annual billing?
The pricing page lists monthly prices but does not publish annual rates or say whether the monthly prices require an annual commitment. That leaves the annual cost and billing terms unclear. Ask Userpilot for a written quote if you need to compare annual contracts.
Which Userpilot plan should I choose?
Starter is listed at $299/month and covers up to 2,000 MAUs with three seats. Growth starts at $849/month and lists a 0–100k MAU range with 15 seats. Enterprise has custom MAU limits and unlimited seats, with pricing not published.
What costs extra with Userpilot?
The pricing information lists session replay and unlimited session capture, mobile engagement, event exports, and several integrations as add-ons. It also lists Agent Analytics and MCP Analytics for Growth and Enterprise. Prices for these add-ons are not published, so request a quote for the features you need.