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Paid plans start at $20/mo. There's also a free plan.
Unify’s published pricing information lists a free plan, Base at $20 per user/month, Pro at $60 per user/month, and custom-priced Business. But there’s a material mismatch: Unify’s homepage describes Mitel communications—voice, messaging, video, customer experience and critical communications—while this grid prices seats by credits and actions. We’d treat these figures as unverified for Unify communications until the vendor confirms they apply. Base and Pro are monthly; annual rates aren’t published. Business is billed annually.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Free | — | $0 | Small teams trying the platform |
| Base | — | $20 | Teams with basic enrichment needs |
| Pro | — | $60 | Teams needing more monthly credits |
| Business | — | Quote | Workspaces needing custom credit allocation |
Add-ons and overages
- One-time credit top-ups; prices not published; Base top-ups carry over up to 12 months in a shared team pool
- Managed mailboxes: $25 per mailbox per month on Business
What a team pays per month
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Base | $20 | $100 | $200 | $500 |
| Pro | $60 | $300 | $600 | $1,500 |
02What the plan grid doesn't tell you
Credits stop actions
Free, Base, Pro and Business actions pause when credits run out. The Free plan’s monthly allotment is not published.
Top-up prices missing
Base allows one-time credit top-ups, but prices are not published. Top-ups carry over for up to 12 months in a shared team pool.
Annual rates missing
Base and Pro are billed monthly, but annual rates are not published. Business is custom-priced and billed annually.
Mailbox add-on
Managed mailboxes are listed at $25 per mailbox per month on Business; confirm this applies to Unify communications.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small teams evaluating | Free | Includes up to 3 seats, but the monthly credit allotment is not published and actions pause when credits run out. |
| Teams needing basic credits | Base | Lists 800 credits per seat monthly for $20 per user/month; top-up prices and annual rates are not published. |
| Workspaces needing custom allocation | Business | Offers a custom workspace credit pool and annual billing, but pricing is custom. Confirm the plan matches the communications product. |
04Is Unify worth the money?
On price alone, we can’t judge Unify against communications platforms from this grid: it describes credit allocations and paused actions, not a clear price for voice, messaging, video or deployment. That makes plan-to-plan comparison unreliable. The listed $20 and $60 seats may be useful only if Unify confirms they are its communications plans. Until then, treat Business’s custom annual quote and $25 mailbox add-on as unverified for the communications product, not a dependable quote.
Unify pricing FAQ
How much does Unify cost?
The published pricing information lists a free plan, Base at $20 per user/month and Pro at $60 per user/month. Business is custom-priced and billed annually. The credit-based plan details do not line up with Unify’s Mitel communications offering, so confirm the prices with the vendor before budgeting.
Does Unify have a free plan?
Yes. The listed Free plan includes up to 3 seats, but its monthly credit allotment is not published. Actions pause when credits run out. Because the published plan grid appears inconsistent with Unify’s communications product, verify that this free plan is available for the service you need.
Does Unify offer a free trial?
The published pricing information lists a 14-day Pro trial with 250 credits and no credit card required. It does not establish whether that trial applies to Unify’s Mitel communications offering, so check with the vendor before relying on it.
Does Unify offer annual billing?
The published pricing information says Base and Pro are billed monthly, with annual rates not published. Business is custom-priced and billed annually. Since the grid’s credit-based details don’t match the communications product description, confirm applicable billing terms directly with Unify.