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There's a free plan; paid tiers are quoted.
Mattermost starts at $0 with Mattermost Entry, which allows up to 100 users but limits message history, board cards, playbook runs, and agent queries. The pricing details checked for this page list three paid tiers, but none has a public price: commercial plans require a custom quote and prepaid annual seat subscriptions. Monthly rates and overage costs are not published. The main pricing trade-off is clear: strong deployment control, but limited visibility into paid-plan costs.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Mattermost Entry | — | $0 | Small self-hosted teams |
| Professional | — | Quote | Organizations with up to 250 seats |
| Enterprise | — | Quote | Large teams needing high availability |
| Enterprise Advanced | — | Quote | Large deployments with advanced security needs |
Add-ons and overages
- Enterprise: Premier Support; pricing not published.
- Enterprise Advanced: Premier Support, including a U.S.-citizens-only option; Cross Domain Solutions federation; BYOK encryption management. Pricing not published.
- Overage costs are not published; commercial plans use quarterly true-up reporting.
02What the plan grid doesn't tell you
Paid plans need a quote
Professional, Enterprise, and Enterprise Advanced prices are not published, so compare costs only after requesting a custom quote.
Annual prepaid seats
Commercial plans are licensed as prepaid annual seat subscriptions. Monthly prices and monthly billing options are not published.
Quarterly true-ups
Professional and Enterprise plans include quarterly true-up audits or reporting. The pricing details do not publish overage costs.
Entry has usage caps
The free tier caps history at 10,000 messages, boards at 1,000 cards, playbooks at 5 active runs monthly, and agents at 250 queries monthly.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Small self-hosted teams | Mattermost Entry | It costs $0 for up to 100 users, with defined limits on history, board cards, playbook runs, and agent queries. |
| Organizations up to 250 seats | Professional | It supports up to 250 licensed seats per server and search across 2–3 million posts and file entries; the price requires a quote. |
| Large, advanced deployments | Enterprise Advanced | It allows up to 200,000 concurrent users per deployment and includes Enterprise Search; pricing is not published. |
04Is Mattermost worth the money?
Mattermost may be worth a quote for teams that need self-hosted, private-cloud, or air-gapped deployment, plus workflows and messaging in one platform. Its free tier gives small teams a way to start, but the listed caps matter if you rely on long history, frequent playbooks, or agent queries. For paid plans, the lack of public prices and unpublished overage costs make budget comparisons harder. We would ask for the annual seat cost, true-up terms, and any add-on fees before choosing a tier.
Mattermost pricing FAQ
Is Mattermost free?
Yes. Mattermost Entry is listed at $0 for up to 100 users. It includes 10,000-message channel history, 1,000 board cards, 5 active playbook runs per month, and 250 agent queries per month. Those limits make it a capped free tier, not an unlimited version.
How much do Mattermost's paid plans cost?
The pricing details list Professional, Enterprise, and Enterprise Advanced, but do not publish prices for any of them. Mattermost requires a custom quote for commercial plans, which are prepaid annual seat subscriptions. Ask for the full annual amount and any add-on costs before comparing offers.
Can I pay for Mattermost monthly?
Monthly prices are not published. The available pricing information says commercial plans are licensed as prepaid annual seat subscriptions, so it does not establish that monthly billing is available. Confirm billing terms with Mattermost when requesting a quote.
What happens if we exceed a Mattermost plan limit?
The pricing details do not publish overage costs. Professional and Enterprise include quarterly true-up audits or reporting, but the listed information does not explain what excess usage costs or how it is billed. Ask Mattermost to spell out seat changes, usage thresholds, and true-up charges in the quote.