We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money
Mattermost still suits teams that want self-hosted collaboration and control over deployment. The sticking point for some users is the free Teams tier: a Reddit thread says v10 restricts Calls for unlicensed servers and moves Playbooks v2 to Enterprise. A commenter also cites $10 per user per month as a hard sell for a small team. These alternatives cover different priorities, from Matrix federation and self-hosting to simpler hosted chat. Compare the specific features and prices you need before moving.
01Why people leave Mattermost
Free features changed
A Reddit thread says v10 limits Calls to DMs on unlicensed servers and makes Playbooks v2 an Enterprise feature.
Paid pricing feels steep
One commenter cites $10 per user per month and says that is hard to justify for a small team using chat and calls.
Trust in upgrades has slipped
Some Reddit users object to features they relied on becoming paid or restricted, and say they may stay on older versions or leave.
02The alternatives, ranked by fit
- Self-hosted federation
ElementElementElement is the closest fit here if you want to leave Mattermost without giving up deployment control. It supports self-hosting, cross-organization federation, and air-gapped deployments, according to the published product summary. That makes it worth evaluating for organizations that need communications across separate environments, rather than a straightforward hosted-chat replacement.
Trade-off: Paid costs and support details are not published on the vendor's site.
6.5/10from
Freefree plan - Async self-hosted chat
ZulipZulipZulip fits teams that want self-hosting but prefer organized async conversations over a more conventional channel-first setup. It also targets open-source and software communities. The pricing page shows a free plan and a starting price of $3.5, so it gives budget-conscious teams a concrete price point to compare with Mattermost's paid option.
Trade-off: Topics have a learning curve, and the published information does not specify plan limits.
7.8/10from
$3.50/mofree plan - Channels and integrations
SlackSlackSlack is a practical switch for teams that want channels, integrations, and collaboration with external partners. Its the pricing page starts at $7.25 and includes a free plan. A Mattermost commenter compares a cited $10 per-user monthly price with Slack, but check current plan details rather than treating that Reddit comparison as a quote.
Trade-off: The free plan is limited; advanced AI costs more.
6.8/10from
$7.25/mofree plan - All-in-one collaboration
LarkLarkLark is worth comparing if your team wants chat alongside docs, meetings, and workflows, rather than replacing Mattermost with chat alone. The pricing page includes a free plan and a $6 starting price. It may suit small teams consolidating collaboration tools, but check the plan limits and add-on costs against your actual use.
Trade-off: Plan limits and add-ons can change the attractive starting price.
7.3/10from
$6/mofree plan - Budget team chat
PumblePumblePumble gives budget-conscious teams another core-chat option to price against Mattermost. Its the pricing page has a free plan and starts at $2.49. It is positioned for teams that need message history and meetings, so compare those needs with the limits on the plan you would actually use before moving a whole team.
Trade-off: Check storage, integration, and meeting limits before switching.
7.1/10from
$2.49/mofree plan - Secure deployments
WireWireWire is a candidate if your Mattermost setup is driven by security requirements rather than workflow features. The pricing page highlights encrypted chat, SSO, SCIM, and on-premises deployment, with a free plan and a $7.45 starting price. That makes it relevant to organizations that need deployment options and identity controls in their shortlist.
Trade-off: Pricing for larger deployments and support is not published.
7.5/10from
€7.45/mofree plan - Notes and to-dos
FlockFlockFlock is a lower-cost option to consider if your team wants chat plus shared notes and to-dos. The pricing page includes a free plan and a $4.5 starting price. It may work for smaller teams looking to replace everyday collaboration, but verify the Starter caps against your users and workflows before committing.
Trade-off: Starter caps may not fit; PRO billing is annual.
7.1/10from
$4.50/mofree plan
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
| 6.0 | Free | Yes | Teams needing self-hosted collaboration | |
| 6.5 | Free | Yes | Organizations that need self-hosting | |
| 7.8 | $3.50/mo | Yes | Teams that prefer async conversations | |
| 6.8 | $7.25/mo | Yes | Teams that rely on channels and integrations | |
| 7.3 | $6/mo | Yes | Teams consolidating chat and collaboration | |
| 7.1 | $2.49/mo | Yes | Small teams wanting free chat | |
| 7.5 | €7.45/mo | Yes | Small teams prioritizing encrypted chat | |
| 7.1 | $4.50/mo | Yes | Small teams wanting free team chat |
Questions people ask
Why are people leaving Mattermost?
In one Reddit thread, users object to free-tier changes they say affect Calls and Playbooks in v10. Others say these changes make them less willing to upgrade or recommend Mattermost. A commenter also cites $10 per user per month as too much for a small team using basic chat and calls.
Which Mattermost alternative can I self-host?
Element and Zulip are both listed as supporting self-hosting. Element is also listed for cross-organization federation and air-gapped deployments; Zulip is aimed at async teams and software communities. Compare their current deployment requirements and paid terms before choosing, since the published information does not publish all costs or limits.
Is Mattermost still free?
The Reddit discussion refers to Mattermost's free Teams tier, but users report that some features changed in v10. The thread says Calls are limited to DMs on unlicensed servers and Playbooks v2 is an Enterprise feature. Check Mattermost's current plan and version documentation for the exact terms before upgrading or migrating.
