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Switching guide · 7 options

Mattermost alternatives

Mattermost offers self-hosting, but changes to free features and unclear paid pricing have some teams weighing a switch.

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Mattermost still suits teams that want self-hosted collaboration and control over deployment. The sticking point for some users is the free Teams tier: a Reddit thread says v10 restricts Calls for unlicensed servers and moves Playbooks v2 to Enterprise. A commenter also cites $10 per user per month as a hard sell for a small team. These alternatives cover different priorities, from Matrix federation and self-hosting to simpler hosted chat. Compare the specific features and prices you need before moving.

01Why people leave Mattermost

Free features changed

A Reddit thread says v10 limits Calls to DMs on unlicensed servers and makes Playbooks v2 an Enterprise feature.

Paid pricing feels steep

One commenter cites $10 per user per month and says that is hard to justify for a small team using chat and calls.

Trust in upgrades has slipped

Some Reddit users object to features they relied on becoming paid or restricted, and say they may stay on older versions or leave.

02The alternatives, ranked by fit

  1. Self-hosted federation

    Element

    Element is the closest fit here if you want to leave Mattermost without giving up deployment control. It supports self-hosting, cross-organization federation, and air-gapped deployments, according to the published product summary. That makes it worth evaluating for organizations that need communications across separate environments, rather than a straightforward hosted-chat replacement.

    Trade-off: Paid costs and support details are not published on the vendor's site.

    6.5/10
    from
    Free
    free plan
  2. Async self-hosted chat

    Zulip

    Zulip fits teams that want self-hosting but prefer organized async conversations over a more conventional channel-first setup. It also targets open-source and software communities. The pricing page shows a free plan and a starting price of $3.5, so it gives budget-conscious teams a concrete price point to compare with Mattermost's paid option.

    Trade-off: Topics have a learning curve, and the published information does not specify plan limits.

    7.8/10
    from
    $3.50/mo
    free plan
  3. Channels and integrations

    Slack

    Slack is a practical switch for teams that want channels, integrations, and collaboration with external partners. Its the pricing page starts at $7.25 and includes a free plan. A Mattermost commenter compares a cited $10 per-user monthly price with Slack, but check current plan details rather than treating that Reddit comparison as a quote.

    Trade-off: The free plan is limited; advanced AI costs more.

    6.8/10
    from
    $7.25/mo
    free plan
  4. All-in-one collaboration

    Lark

    Lark is worth comparing if your team wants chat alongside docs, meetings, and workflows, rather than replacing Mattermost with chat alone. The pricing page includes a free plan and a $6 starting price. It may suit small teams consolidating collaboration tools, but check the plan limits and add-on costs against your actual use.

    Trade-off: Plan limits and add-ons can change the attractive starting price.

    7.3/10
    from
    $6/mo
    free plan
  5. Budget team chat

    Pumble

    Pumble gives budget-conscious teams another core-chat option to price against Mattermost. Its the pricing page has a free plan and starts at $2.49. It is positioned for teams that need message history and meetings, so compare those needs with the limits on the plan you would actually use before moving a whole team.

    Trade-off: Check storage, integration, and meeting limits before switching.

    7.1/10
    from
    $2.49/mo
    free plan
  6. Secure deployments

    Wire

    Wire is a candidate if your Mattermost setup is driven by security requirements rather than workflow features. The pricing page highlights encrypted chat, SSO, SCIM, and on-premises deployment, with a free plan and a $7.45 starting price. That makes it relevant to organizations that need deployment options and identity controls in their shortlist.

    Trade-off: Pricing for larger deployments and support is not published.

    7.5/10
    from
    €7.45/mo
    free plan
  7. Notes and to-dos

    Flock

    Flock is a lower-cost option to consider if your team wants chat plus shared notes and to-dos. The pricing page includes a free plan and a $4.5 starting price. It may work for smaller teams looking to replace everyday collaboration, but verify the Starter caps against your users and workflows before committing.

    Trade-off: Starter caps may not fit; PRO billing is annual.

    7.1/10
    from
    $4.50/mo
    free plan

03Side by side

ToolScoreFromFree planBest for
Mattermost (current)6.0FreeYesTeams needing self-hosted collaboration
Element6.5FreeYesOrganizations that need self-hosting
Zulip7.8$3.50/moYesTeams that prefer async conversations
Slack6.8$7.25/moYesTeams that rely on channels and integrations
Lark7.3$6/moYesTeams consolidating chat and collaboration
Pumble7.1$2.49/moYesSmall teams wanting free chat
Wire7.5€7.45/moYesSmall teams prioritizing encrypted chat
Flock7.1$4.50/moYesSmall teams wanting free team chat

Questions people ask

Why are people leaving Mattermost?

In one Reddit thread, users object to free-tier changes they say affect Calls and Playbooks in v10. Others say these changes make them less willing to upgrade or recommend Mattermost. A commenter also cites $10 per user per month as too much for a small team using basic chat and calls.

Which Mattermost alternative can I self-host?

Element and Zulip are both listed as supporting self-hosting. Element is also listed for cross-organization federation and air-gapped deployments; Zulip is aimed at async teams and software communities. Compare their current deployment requirements and paid terms before choosing, since the published information does not publish all costs or limits.

Is Mattermost still free?

The Reddit discussion refers to Mattermost's free Teams tier, but users report that some features changed in v10. The thread says Calls are limited to DMs on unlicensed servers and Playbooks v2 is an Enterprise feature. Check Mattermost's current plan and version documentation for the exact terms before upgrading or migrating.