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Paid plans start at $1/mo.
City Hive starts at $1 per SKU per month for supplier dashboard plans; retailer plans start at $99 per month for Retailer - Standard. Retailer - Pro is $149 monthly, while Expert and Distributor Solution pricing is custom or not published. The headline price is only part of the bill: Standard and Pro list a 2.5% City Hive transaction fee plus card processing at 2.9% + $0.30, and contact overages cost $0.01 each. Supplier plans also carry brand, setup or commitment terms.
01Every plan, line by line
| Plan | Billed annually | Billed monthly | Built for |
|---|---|---|---|
| Retailer - Standard | — | $99 | Retailers needing standard ecommerce tools |
| Retailer - Pro | — | $149 | Retailers needing Pro ecommerce tools |
| Retailer - Expert | — | Quote | Retailers seeking a custom solution |
| Distributor Solution | — | Quote | Distributors with scale-based needs |
| Supplier Dashboard Program - Standard | — | $1 | Suppliers starting with dashboard tools |
| Supplier Dashboard Program - Pro | — | $1 | Suppliers managing multiple brands |
| Supplier Dashboard Program - Expert | — | $1 | Suppliers needing advanced dashboard tools |
Add-ons and overages
- Retailer delivery fees and SMS costs billed monthly; prices not published
- Retailer unspecified add-ons billed monthly; prices not published
- Retailer contact overage: $0.01 per additional contact
- Supplier Advertising Solutions: custom pricing
- Supplier Direct-to-Consumer Integration: pricing via demo
02What the plan grid doesn't tell you
Transaction and card fees
Standard and Pro list a 2.5% City Hive transaction fee plus 2.9% + $0.30 card processing. Confirm how transaction fees apply to Expert.
Contact overages
Retailer plans include 1,000 contacts; each additional contact costs $0.01.
Unpriced monthly add-ons
Delivery fees, SMS costs and unspecified retailer add-ons are billed monthly, but their prices are not published.
Supplier brand and setup fees
Supplier plans cost $1 per SKU monthly and require 12 months. Standard adds a $100 setup fee; Pro and Expert add $100 or $200 per brand monthly.
03Which plan should you buy?
| If you are… | Get | Why |
|---|---|---|
| Retailers wanting the entry price | Retailer - Standard | At $99/month, it lists 1,000 contacts; the published transaction and card fees also apply. |
| Retailers comparing listed tiers | Retailer - Pro | It costs $149/month with the same listed contact allowance and fee rates. Ask what Pro adds; the listed inclusions do not distinguish it. |
| Suppliers starting with a dashboard | Supplier Dashboard Program - Standard | It costs $1/SKU/month with no per-brand fee, but has a $100 implementation fee and a 12-month commitment. |
04Is City Hive worth the money?
City Hive is worth considering if alcohol retail workflows are the priority: its stated tools span storefronts, mobile apps, POS data syncing, marketing and supplier product content. But the listed monthly price is not the whole comparison. Retailers need to account for transaction and card fees, while suppliers need to model SKU and brand counts against a 12-month commitment. Custom tiers and several add-on prices are not published, so get a full quote before comparing total cost with another platform.
City Hive pricing FAQ
What is the cheapest City Hive plan?
The lowest listed rate is $1 per SKU per month for Supplier Dashboard Program plans. For retailers, the lowest published monthly plan is Retailer - Standard at $99. Supplier costs can also include brand fees or implementation charges, depending on the tier.
What extra fees does City Hive charge?
Retailer - Standard and Pro list a 2.5% City Hive transaction fee and 2.9% + $0.30 card processing, plus $0.01 per contact above 1,000. Delivery fees, SMS costs and other add-ons are billed monthly, but their prices are not published.
Does City Hive offer a free plan or trial?
A free plan is not listed, and trial terms are not published in the pricing information available to us. Ask City Hive whether it offers a trial or demo access before treating the product as something you can evaluate at no cost.
Does City Hive offer annual billing?
Annual prices are not published. Supplier Dashboard Program plans require a 12-month commitment, even though the rates are shown monthly. The pricing information does not state whether retailer plans have annual billing or discounted annual rates, so confirm that directly with City Hive.