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It's a split decision.
Choose monday.com if you want a flexible workspace with AI agents, dashboards, docs, forms, and automations, plus a free plan for up to two seats. Choose Smartsheet if your work centers on structured project and portfolio visibility, resource planning, milestones, and intake workflows. Their entry paid prices are not directly comparable: monday.com starts at £8 per seat/month billed annually, while Smartsheet starts at $9 per Member/month billed annually. Check plan caps before comparing totals.
01Side by side
| monday.com | Smartsheet | |
|---|---|---|
| Starting price | £8 per seat/month, billed annually | $9 per Member/month, billed annually |
| Free plan | Yes; up to 2 seats | No free plan listed |
| Best for | Teams managing work across functions | Teams managing projects and portfolios |
| Core strength | AI agents, workflows, dashboards, docs, forms | Portfolio visibility and resource planning |
| Learning curve (review ease score) | 7/10 ease-of-use score | 6/10 ease-of-use score |
| Integrations/data | Standard: 250 integration actions/month | Pro: 20 GB attachment storage |
| Team/seat costs | Free: 2 seats; paid plans priced per seat | Pro: 1–10 Members; priced per Member |
| Support (review score) | 6/10 | 5/10 |
monday.com Choose monday.com if
- Choose monday.com if you need a free plan for up to two seats.
- Choose monday.com if AI agents and workflows matter to your setup.
- Choose monday.com if dashboards, docs, and forms belong in one workspace.
Smartsheet Choose Smartsheet if
- Choose Smartsheet if portfolio visibility is a priority.
- Choose Smartsheet if you need resource and capacity planning.
- Choose Smartsheet if milestone tracking and intake workflows fit your process.
02Pricing compared
monday.com has a free plan for up to 2 seats, 3 boards, and 3 Docs. Its paid plans start at £8 per seat/month on Basic, billed annually; Standard is £11 and Pro is £17 per seat/month, also billed annually. Monthly-billed prices are not published on the vendor's site. Smartsheet has no free plan. Pro starts at $9 per Member/month billed annually, or $12 with monthly billing; Business is $19 annually or $24 monthly. These entry prices are in different currencies and use different billing terms, so they are not a like-for-like cost comparison. Check limits as well as seat totals: monday.com Basic includes 1,000 AI credits/month, while Smartsheet Pro includes 250 automations/month and 20 GB of attachment storage. Both list custom Enterprise pricing.
03Features and depth
monday.com is the broader flexible workspace in this comparison. Its listed tools include dashboards, Docs, forms, automations, AI workflows, and AI agents for work such as ticket triage, campaigns, recruiting, and project risk tracking. Teams can also build custom agents by defining goals, rules, tools, knowledge, and skills. Its plan limits matter: Basic lists 3 AI tools, while workflows, automation actions, and AI credits vary by plan.
Smartsheet is more explicitly focused on structured project and portfolio work. Its listed strengths include real-time project and portfolio visibility, resource and capacity planning, workload balancing, milestone and dependency tracking, and intake and approval workflows. It also offers client collaboration portals, resource forecasting, and AI-powered customer reporting. Business includes unlimited automations, while Advanced Work Management adds Advanced Portfolios and Dynamic View. In short, monday.com combines a wider set of workspace tools and agent-building options; Smartsheet’s feature set is more directly centered on portfolios, resources, and governed work planning.
04Ease of use and learning curve
Neither product’s published details establish how quickly a team will learn it, so we would not treat either as an effortless switch. monday.com’s flexible workspace and customizable agents, workflows, dashboards, Docs, and forms offer room to shape processes, but teams should account for the plan limits attached to those tools. Smartsheet’s project and portfolio structure may suit teams that already plan around milestones, dependencies, resources, and intake processes. The review scores provided rate monday.com 7 for ease of use and Smartsheet 6, but those scores are not a substitute for checking how each maps to your current workflows. Migration steps and compatibility details are not specified on the vendor's site.
Questions people ask
What is Smartsheet best for?
Smartsheet is positioned for enterprise work, projects, and portfolios. Its listed capabilities include portfolio visibility, resource and capacity planning, milestone and dependency tracking, intake and approval workflows, and client delivery tools. It may be a closer fit when those structured planning needs are central.
Does Monday have a CRM feature?
The published monday.com information describes an AI workspace with work-management tools, agents, workflows, dashboards, Docs, forms, and automations. It does not specify a CRM feature or CRM plan, so we can’t confirm CRM capabilities from the published information.
Does Google have a version of Smartsheet?
The published product information does not compare Smartsheet with Google products or identify a Google equivalent. Smartsheet is described as an enterprise work platform for projects, portfolios, resources, and workflows; whether a Google product matches your needs requires separate product details.
Can Power Automate work with Smartsheet?
The published Smartsheet information does not list Power Automate compatibility or describe a connector. It does list integrations and several add-ons, but that is not enough to confirm this specific connection. Check Smartsheet’s current integration documentation before making a switch.