We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money
Most buyers should pick OpenPhone.
Choose Grasshopper for a straightforward business line on your existing device: its annual-billed True Solo plan is $14/month for one user. Choose OpenPhone for team calling, shared numbers, and AI call summaries; its annual-billed Starter plan is $15 per user/month and includes a 7-day trial. Grasshopper’s Solo Plus costs $25/month billed annually for unlimited users, while OpenPhone charges per user. Check number limits, messaging fees, and OpenPhone’s Sona credit costs before deciding.
01Side by side
| Grasshopper | OpenPhone | |
|---|---|---|
| Starting price | $14/month, billed annually | $15/user/month, billed annually |
| Free plan | No free plan; trial not published | No free plan; 7-day trial |
| Best for | Solo businesses separating work calls | Teams sharing calls, texts, and numbers |
| Core strength | Business numbers, forwarding, and extensions | Shared calling, routing, and AI summaries |
| Learning curve | Not published | Not published |
| Integrations and data | Integrations not specified | Integrations listed; specifics not supplied |
| Team and seat costs | $25/month annually for unlimited users | $23/user/month annually on Business |
| Support | Review rates support 4/10 | Review rates support 7/10 |
Grasshopper Choose Grasshopper if
- Choose Grasshopper if you want one business line on your existing device.
- Choose Grasshopper if a fixed $25 annual-billed team plan suits you.
- Choose Grasshopper if you need call forwarding and extensions.
OpenPhone Choose OpenPhone if
- Choose OpenPhone if your team needs shared numbers and call routing.
- Choose OpenPhone if AI call summaries and transcripts matter.
- Choose OpenPhone if you want a 7-day trial before committing.
02Pricing compared
Grasshopper is cheaper for one person: True Solo is $14 per month when billed annually, or $18 month to month, for one user, number and extension. Solo Plus is $25 per month annually or $32 monthly, with unlimited users but one number and three extensions. OpenPhone’s Starter plan costs $15 per user per month annually or $19 monthly, and includes a 7-day trial. Its Business plan is $23 per user annually or $33 monthly.
The pricing models diverge as teams grow: Grasshopper’s Solo Plus has unlimited users, while OpenPhone charges per user. OpenPhone Starter limits a shared number to 10 paid users; Business and Scale allow unlimited paid users on shared numbers. Grasshopper charges $9 monthly for each extra number. OpenPhone charges $5. Both list a $19.50 one-time messaging registration fee; monthly messaging fees differ. Grasshopper overage costs are not published.
03Features and depth
Grasshopper covers the basics for keeping work calls separate from personal conversations on an existing device. It offers local, toll-free or vanity numbers, number porting, call forwarding, extensions, and shared call, text and voicemail threads by contact. Its plans include unlimited calling minutes and business texting. The published feature details focus on phone service and routing rather than AI tools.
OpenPhone is more team-oriented: staff can share numbers, manage calls and texts together, and route incoming calls. Its Sona AI agent can answer when the team cannot, capture details and hand conversations off. The Business plan adds AI call summaries and transcripts; Scale adds AI call tags and inbound phone support. All listed plans include 1,000 automation credits, described as 10 calls. Starter’s shared number supports up to 10 paid users, while Business and Scale allow unlimited paid users. Sona credit packages and per-call overage rates are separate costs, so check those before relying on AI answering at volume.
04Ease of use and learning curve
Grasshopper’s offer is easier to assess if you want a business number, extensions and call forwarding on your existing device: its plans specify user, number and extension limits. OpenPhone groups team calling, messaging and shared numbers, but its per-user pricing means the bill changes with team size. Sona also brings credit tiers and possible overage charges to consider.
Our review scores rate ease of use 7 for Grasshopper and 8 for OpenPhone, but they do not explain the scoring method. We don’t have sourced setup steps or learning-time comparisons, so those scores aren’t proof that one takes less effort to roll out. Compare your team’s number-sharing needs and expected Sona use before switching.
Questions people ask
Is RingCentral better than Grasshopper?
We can’t call that from the published information: it includes Grasshopper details but no RingCentral pricing, limits or features. For this comparison, Grasshopper’s listed strengths are a business line on an existing device, call forwarding and extensions. Compare RingCentral’s current plans and user limits before deciding.
How much is Grasshopper phone service?
According to the published pricing, True Solo is $18 per month or $14 per month billed annually. Solo Plus is $32 monthly or $25 annually, and Small Business is $70 monthly or $55 annually. Extra phone numbers cost $9 per month each; overage costs are not published.
What is similar to Grasshopper?
OpenPhone is one alternative in this comparison. Its plans include business calling and messaging, and it adds shared team numbers and call routing. Annual pricing starts at $15 per user per month, compared with Grasshopper’s $14 per month for one user on True Solo; the pricing models differ.
Is Grasshopper phone legit?
The published product information describes Grasshopper as a virtual business phone system and lists plans, calling, texting, number options and call forwarding. That does not independently verify reliability or customer service. The published review rates support 4 out of 10, so check current support terms and recent user reports before buying.