We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money
It's a split decision.
Choose eFax if you want a fax service with AI extraction, business-system integrations, and interoperability options; its listed Plus and Pro plans include multiple users and unlimited storage, with 30 or 150 sent and received pages monthly. Choose FAX.PLUS if you want a free 10-page starter tier, explicit per-page overage rates, or published team tiers. Prices use different currencies (€7.99/month versus $6.99/month), so the starting figures are not directly comparable. Check caps and overages before subscribing.
01Side by side
| eFax | FAX.PLUS | |
|---|---|---|
| Starting price | €7.99/month Plus; €10.99 Pro | $6.99/month Basic; free tier available |
| Free plan | No free plan listed | 10 pages total; then $0.20/page |
| Best for | Business faxing and regulated workflows | Solo users through higher-volume teams |
| Core strength | AI extraction and fax interoperability | Plan tiers, fax API, and team controls |
| Learning curve | Ease-of-use review score: 8/10 | Ease-of-use review score: 7.5/10 |
| Integrations/data | API, CRM/ERP/EHR integrations, and Clarity extraction | API, app integrations, searchable text, and structured data |
| Team/seat costs | Multiple users; seat limits and costs not published | Paid tiers list 1–5 members; Enterprise is unlimited |
| Support | Corporate includes individualized support; review score 6/10 | Review support score: 4/10; plan details not supplied |
eFax Choose eFax if
- Choose eFax if you need AI extraction from inbound faxes and PDFs.
- Choose eFax if FHIR, HL7, REST, or DirectTrust interoperability matters.
- Choose eFax if multiple users and unlimited storage suit your team.
FAX.PLUS Choose FAX.PLUS if
- Choose FAX.PLUS if you want 10 free pages before paying.
- Choose FAX.PLUS if you want published per-page overage rates.
- Choose FAX.PLUS if you need listed team tiers up to unlimited members.
02Pricing compared
eFax Plus is €7.99 month to month, or €79.90 upfront annually (equivalent to €6.66 per month). It includes 30 sent and 30 received pages monthly. Pro costs €10.99 monthly or €109.90 upfront annually, with 150 sent and 150 received pages. The pricing page says faxes continue after the cap, but doesn’t publish overage rates.
FAX.PLUS has a free tier with 10 pages total, then Basic starts at $6.99 monthly for 200 pages per month. Basic overages are $0.10 per page. Higher tiers list 500 pages for $13.99, 1,000 for $27.99, and 4,000 for $99.99 monthly, with lower per-page overage rates. Annual options are listed, and the page advertises up to three months free. These starting prices use different currencies, so they aren’t directly comparable.
03Features and depth
Both services cover sending and receiving faxes online, with fax numbers and tools beyond basic email faxing. FAX.PLUS supports web, mobile, email, and supported apps. Its AI tools can turn received faxes into searchable text and structured data; its API supports fax workflows, while team controls cover members, roles, number access, and usage limits. The listed integrations include Zapier, Google Workspace, Word, Slack, and Teams.
eFax also offers email faxing and AI extraction through eFax Clarity, which extracts and structures data from faxes, scans, and PDFs. Its API and integrations connect with CRMs, ERPs, and EHRs. For organizations concerned with interoperability, eFax Conductor and Unite support FHIR, HL7, REST, and DirectTrust, according to the published product information.
The distinction is depth and fit: FAX.PLUS publishes more consumer and team plan tiers, while eFax lists workflow and interoperability options for business systems. Check which capabilities are available on the plan you’re considering; the published pricing details don’t map every feature to a tier.
04Ease of use and learning curve
Both are designed to send and receive faxes without a fax machine or phone line. FAX.PLUS gives users web, mobile, email, and supported-app routes, with published tiers from occasional personal faxing to larger teams. Its free tier is limited to 10 pages total, and each plan also has a maximum page length per fax, so check those caps before sending longer documents.
eFax supports faxing from internet-enabled devices and through email. Plus and Pro include multiple users and unlimited storage, but their monthly page allowances are 30 or 150 sent and received pages, respectively. The pricing page doesn’t publish overage rates. Neither product’s published information establishes a learning-time advantage; the practical choice depends on your sending volume, team needs, and tolerance for plan limits.
Questions people ask
Is there a digital fax service?
Yes. eFax and FAX.PLUS are online fax services: both let users send and receive faxes from internet-connected devices without a fax machine or phone line. FAX.PLUS also lists web, mobile, email, and supported-app access; eFax lists online and email faxing.
Does FAX.PLUS cost anything?
It has a free tier with 10 pages total, one member, and a 30-page maximum per fax. After that, paid plans start at $6.99 per month for Basic, which includes 200 pages monthly. Basic overages are listed at $0.10 per page.
How does a fax number work?
A fax number lets other people send faxes to your online fax account, where you can receive them digitally. Both services include or offer fax numbers; FAX.PLUS lists local, toll-free, and international numbers, plus number porting. Number availability and extra fees depend on the plan.
Is eFax still free?
The published eFax pricing information lists Plus at €7.99 per month and Pro at €10.99 per month, with annual billing also available. It identifies no free plan, and a free-trial offer is not published on the vendor's site.