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It's a split decision.
Choose Close for a sales team that wants calling, email, SMS, workflows, and AI in one CRM; its annual-billed plans start at $9 per user monthly, but Solo excludes workflows and usage can add charges. Choose Less Annoying CRM for straightforward contact histories, reminders, and calendar/email logging at a listed $15 per user monthly, with a 30-day trial. It is less feature-heavy, but its single plan is easier to price. Neither lists a free plan.
01Side by side
| Close | Less Annoying CRM | |
|---|---|---|
| Starting price | $9/user/month annually; $19 monthly | $15/user/month; annual rate not published |
| Free plan | No free plan listed | No free plan; 30-day trial |
| Best for | Sales teams wanting calls, SMS, workflows, and AI | Small businesses organizing contacts and follow-ups |
| Core strength | Built-in sales communication, automation, and AI tools | Simple contact histories, reminders, and notes |
| Learning curve | More sales tools and settings to manage | Straightforward CRM for small teams and solo users |
| Integrations & data | Email connections capped by plan; lead limits vary | Google/Outlook email and calendar; unlimited contacts |
| Team/seat costs | Per-user tiers; AI pools and usage charges apply | One $15/user plan; no annual price published |
| Support | Review score: 5/10; no details supplied | Review score: 5/10; no details supplied |
Close Choose Close if
- Choose Close if calls, email, SMS, and CRM records belong together.
- Choose Close if you need sales workflows and AI lead qualification.
- Choose Close if your team accepts usage charges beyond subscription.
Less Annoying CRM Choose Less Annoying CRM if
- Choose Less Annoying CRM if you want one simple plan.
- Choose Less Annoying CRM if contact follow-ups matter more than sales automation.
- Choose Less Annoying CRM if Google or Outlook calendar sync is enough.
02Pricing compared
Close starts at $9 per user monthly with annual billing, or $19 month to month. That Solo plan is limited to one user and 10,000 leads, and it excludes workflows. Essentials costs $35 annually billed or $49 monthly; Growth is $99 or $109, and Scale is $139 or $149. Calling and SMS usage is billed at cost, phone lines start at $1 per month, and add-ons can raise the bill.
Less Annoying CRM lists one plan at $15 per user per month, with no annual price published. It includes unlimited contacts and companies, unlimited pipelines, and 25GB of storage per user. The service offers a 30-day trial. Neither CRM lists a free plan. Close’s entry price is lower only with annual billing, and it is not a like-for-like comparison if you need workflows or pay-as-you-go calling.
03Features and depth
Close is built around sales outreach: it combines calling, email, SMS, pipeline management, reporting, and automation. Its AI sales agent, Chloe, can call and qualify leads, book meetings, and update CRM records. Close also lists AI call and meeting notes, plus an assistant that can answer questions about pipeline activity and draft follow-ups. Workflows are not included on Solo or Essentials; Growth lists automated workflows.
Less Annoying CRM focuses on organizing customer relationships. Contact profiles bring together notes, follow-ups, meetings, and logged email. It also lists daily task-reminder emails, timestamped notes, Google or Outlook calendar sync, and customizable team access. Its plan includes unlimited pipelines and custom fields, but the listed feature set is narrower than Close’s outreach and AI toolkit. Choose Close for a sales process centered on contacting and qualifying leads. Choose Less Annoying CRM if contact history and reminders are the main job.
04Ease of use and learning curve
Less Annoying CRM is the simpler fit on paper: it has one plan and centers on contacts, notes, reminders, and calendar and email logging. That narrower scope may mean less to configure, though the published material does not publish setup times or training requirements.
Close puts more sales work in one system, but its plan tiers, AI-credit pools, workflow availability, and usage charges require more decisions. For a team that will use calling, automation, and AI, that added depth may justify the complexity. If you mainly need a shared record of contacts and follow-ups, the extra machinery may not be worth paying for.
Questions people ask
Which CRM is cheaper?
Less Annoying CRM lists a flat $15 per user per month, with no annual rate published. Close Solo is $9 per user monthly when billed annually, but costs $19 month to month and has a one-user limit. Calling and SMS usage can add costs to Close.
Does Close have a free trial, and does Less Annoying CRM?
Less Annoying CRM lists a 30-day free trial. The published Close pricing details do not specify a trial, so we can’t confirm one. Neither product lists a free plan in the published pricing information.
Which CRM is better for a small business?
It depends on the work. Less Annoying CRM is aimed at small businesses and solo users who need contact histories, reminders, and email and calendar logging. Close suits a sales team that needs calling, email, SMS, pipeline tools, and—on eligible plans—workflows and AI features.
Does Close include workflows in its cheapest plan?
No. Close’s Solo and Essentials plans exclude workflows, according to the published pricing details. Growth lists automated workflows. If workflows are essential, compare the cost of Growth with Less Annoying CRM’s $15-per-user plan, which focuses on contact organization and follow-up rather than sales automation.