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UserVoice is built for large teams managing multiple products, connecting feedback to account data, and sharing roadmaps and status updates. Its listed starting price is $1,000, and monthly-billing rates are not published. We’d compare Usersnap, Featurebase and Cycle first if you need product feedback workflows; the others fit more specific survey, website-feedback or enterprise-analysis needs. Check each tool’s plan limits and integrations against your current setup before you switch.
01Why people leave UserVoice
The entry price is steep
UserVoice starts at $1,000. Featurebase, Usersnap and Cycle list lower starting prices, though their plan limits and fit still need checking.
Monthly rates are not published
UserVoice has no published monthly-billing rates, which makes it harder to compare costs before speaking with sales.
Public feedback can disappear
In a Reddit thread about Microsoft leaving UserVoice Pages, commenters said public voting helped show whether an issue affected other users.
02The alternatives, ranked by fit
- Product feedback breadth
UsersnapUsersnapUsersnap is the closest fit here for teams consolidating product feedback and planning roadmaps. Its listed starting price is $49, well below UserVoice’s $1,000 entry point. The listing also calls out security controls, which may matter to organizations comparing requirements before a migration. Check the plan caps and tracker fit before treating the lower starting price as a like-for-like replacement.
Trade-off: Plan caps and tracker fit may limit the match.
7.0/10from
€49/mo - Support and feedback
FeaturebaseFeaturebaseFeaturebase fits teams that want support and feedback together, plus customer-facing help content. It has a free starting tier and is listed from $29, making it a lower-cost place to compare before committing to UserVoice’s $1,000 starting point. The listing flags AI and outbound costs, so check those before assuming the headline price covers your whole workflow.
Trade-off: AI and outbound costs can add to the headline price.
7.2/10from
$29/mofree plan - Feedback to delivery
CycleCycleCycle is aimed at product teams managing ongoing feedback, using Linear or Jira, and closing the loop with customers. That makes it a relevant alternative if your main reason for leaving is connecting feedback to delivery work. It lists a free plan and a $120 starting price, but its Maker fees mean the headline price is incomplete.
Trade-off: Maker fees make the listed starting price incomplete.
6.5/10from
$120/mofree plan - Multi-channel feedback
SurvicateSurvicateSurvicate is a fit if your priority is collecting feedback across channels and analyzing multiple sources in survey dashboards. It is listed from $114. That is a different emphasis from UserVoice’s stated strengths in product feedback, account data and roadmap updates, so compare the workflows you rely on rather than assuming a direct feature-for-feature replacement.
Trade-off: Response caps and costs need checking.
6.6/10from
$114/mo - Website feedback
GetFeedbackGetFeedbackGetFeedback focuses on website visitor hesitation, behavior-triggered feedback and mapping feedback to user journeys. It is listed from $99, making it worth considering when website feedback is the specific job UserVoice is not doing for you. The listing flags capped plans and reported Salesforce friction, so verify both against your requirements before moving data.
Trade-off: Capped plans and reported Salesforce friction.
5.8/10from
$99/mo - Enterprise feedback analysis
ThematicThematicThematic is positioned for enterprise CX teams running cross-channel feedback programs and needing traceable evidence. Its listed starting price is $2,083.33, and the summary says to think hard before paying $25,000 a year. It is a specialist option for analysis, not an obvious lower-cost substitute for UserVoice’s product-feedback workflows.
Trade-off: The listed price is $2,083.33; the summary flags $25,000 a year.
6.5/10from
$2,083.33/mo
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
 UserVoice UserVoice (current) | 6.3 | $1,000/mo | No | Large teams managing multiple products |
| Usersnap Usersnap | 7.0 | €49/mo | No | Teams consolidating product feedback |
| Featurebase Featurebase | 7.2 | $29/mo | Yes | Teams combining support and feedback |
| Cycle Cycle | 6.5 | $120/mo | Yes | Product teams managing ongoing feedback |
| Survicate Survicate | 6.6 | $114/mo | No | Teams collecting feedback across channels |
| GetFeedback GetFeedback | 5.8 | $99/mo | No | Teams tracking website visitor hesitation |
| Thematic Thematic | 6.5 | $2,083.33/mo | No | Enterprise CX teams |
Questions people ask
How much does UserVoice cost?
UserVoice is listed from $1,000, but the source does not specify a billing period. Monthly-billing rates are not published. Treat the starting figure as a comparison point, not a complete quote, and confirm what your required products, account-data workflows and roadmap features would cost.
Which UserVoice alternative should we compare first?
Start with Usersnap if you need product feedback consolidation and roadmap planning. Compare Featurebase if you want support and feedback with customer-facing help content, or Cycle if feedback-to-delivery work and Linear or Jira are central. Their listed prices and plan limits differ, so match the workflow before comparing the headline price.
Why are people leaving UserVoice?
The Reddit threads we read focuses on Microsoft leaving UserVoice Pages, not a general wave of UserVoice customers switching. Commenters valued seeing whether other users had the same issue and tracking feature requests publicly. That thread is a reason to check public visibility and voting in any replacement, not proof that every UserVoice user has the same concern.