We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money
Datto BCDR is listed as a fit for MSPs seeking appliance-based BCDR, teams needing immutable cloud backups, and organizations covering varied data environments. Its pricing is not published on the vendor's site. One r/msp thread describes declining support, while another commenter said Datto support was responsive on a server issue. The options below aren’t all like-for-like BCDR replacements: some focus on workstation backup, imaging, or broader recovery and security. Check workload coverage and total cost before switching.
01Why people leave Datto BCDR
Support concerns
Several commenters in one r/msp thread described weaker support; another said Datto was responsive on a server issue.
Billing after cancellation
One MSP commenter reported repeated charges after cancellation and said credits took 11 months. That is one account, not a universal outcome.
Post-acquisition changes
A long-time partner said the relationship and support changed after the acquisition, and described ramping up a move to Axcient.
02The alternatives, ranked by fit
- Mixed-workload recovery
Veeam Data PlatformVeeam Data PlatformIf you’re leaving Datto because you need recovery across varied workloads, Veeam Data Platform is a relevant shortlist option: it is listed for mixed environments and recovery across workloads. The pricing page also notes a free plan for small environments within its cap. Paid pricing is not published here, so get a quote before comparing total cost with Datto.
Trade-off: Paid pricing is not published, and the free plan has a cap.
6.5/10from
Freefree plan - Security-led recovery
Rubrik Security CloudRubrik Security CloudRubrik Security Cloud is listed for mixed cloud and on-prem environments, with automated recovery and identity and AI agent controls. That makes it worth comparing if your Datto decision involves more than backup alone. The pricing page does not publish pricing, and it flags management tradeoffs, so confirm the operational fit and quote before treating it as a replacement.
Trade-off: Pricing is unclear, and the listing flags management tradeoffs.
7.2/10from
Custom - Multi-device business backup
IDrive BusinessIDrive BusinessIDrive Business is listed for businesses backing up several device types, with unlimited user accounts, file versions, and snapshots. It may suit teams looking for broad device coverage without tying accounts to a user limit. The pricing page gives a $13.99 starting price and a free plan, but also warns that storage caps and renewal pricing need scrutiny.
Trade-off: Check storage caps and renewal pricing before switching.
7.2/10from
$13.99/mofree plan - Workstation fleets
Backblaze Business BackupBackblaze Business BackupBackblaze Business Backup is listed for automatic unlimited backup across Mac and PC workstations, with teams scaling from one to 1,000 computers. That is a narrower fit than Datto’s varied-environment positioning, but relevant if your priority is workstation coverage. A $6.95 starting price is listed, while the Computer Backup price is not supplied.
Trade-off: Workstation-focused; the Computer Backup price is not supplied.
6.8/10from
$6.95/mofree plan - Windows imaging
Macrium ReflectMacrium ReflectMacrium Reflect is listed for imaging one Windows PC at home, backing up business workstations and servers, and deploying Windows across device fleets. Consider it if those are the workloads you need to cover rather than assuming it matches Datto’s full BCDR scope. The pricing page starts at $4.17 and warns that annual pricing may frustrate buyers seeking a perpetual license.
Trade-off: Annual pricing may not suit buyers who want a perpetual license.
7.0/10from
$4.17/mo - Multi-type backup management
SnapShooterSnapShooterSnapShooter is listed for teams managing several backup types and agencies needing high resource limits. It also has a free entry point for one resource, according to the pricing page. That may make it worth a cost and scope comparison, but the available information does not establish workload parity with Datto BCDR. Check storage limits and plan pricing before moving.
Trade-off: Storage limits and plan pricing need checking; workload parity is not established.
7.0/10from
$14/mofree plan
03Side by side
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
 Datto BCDR Datto BCDR (current) | 6.4 | Custom | No | MSPs seeking appliance-based BCDR |
| Veeam Data Platform Veeam Data Platform | 6.5 | Free | Yes | Teams protecting mixed environments |
| Rubrik Security Cloud Rubrik Security Cloud | 7.2 | Custom | No | Teams protecting mixed cloud and on-prem environments |
| IDrive Business IDrive Business | 7.2 | $13.99/mo | Yes | Businesses backing up several device types |
| Backblaze Business Backup Backblaze Business Backup | 6.8 | $6.95/mo | Yes | Teams wanting automatic unlimited backup |
| Macrium Reflect Macrium Reflect | 7.0 | $4.17/mo | No | Home users imaging one Windows PC |
| SnapShooter SnapShooter | 7.0 | $14/mo | Yes | Backing up one resource for free |
Questions people ask
Is Datto BCDR pricing published?
The published Datto listing does not include a starting price, so treat pricing as not published here. Several alternatives also lack published paid pricing in the published information. Ask vendors for a quote that covers the workloads, storage, and recovery requirements you actually need.
Can these tools replace Datto BCDR?
The published information does not establish feature parity or migration paths for these products. Veeam and Rubrik are listed for mixed environments and recovery; Backblaze and Macrium have more specific workstation or Windows positioning. Confirm workload coverage and recovery requirements with each vendor before switching.
Why are MSPs leaving Datto BCDR?
In one r/msp thread, commenters described support concerns and one reported repeated billing after cancelling a service. Those are individual reports, not proof that every partner has the same experience. Another commenter said Datto support was responsive on a server issue, so feedback in the published material is mixed.