Uptrends review

Uptrends is a synthetic monitoring service for websites, APIs and critical user journeys. It runs checks from ISP-based locations worldwide, which can help teams spot failures tied to a particular region or network rather than relying on a single monitoring location. The product also supports private monitoring locations, identity-driven tests that include MFA and SSO, and automated checks in commercial browsers.

Teams can configure multi-step monitors with low-code tools or manage monitors through the Uptrends Terraform Provider. The service can also send synthetic monitoring data to observability platforms.

There is no free plan; the pricing page lists a 30-day free trial. Core starts at $46 per month with monthly billing, or $42 per month on annual billing. Those are per-month equivalents, and the page lists annual prices at 10% off.

The main advantage is monitoring from outside your own infrastructure. Uptrends lists more than 230 ISP-based checkpoints, useful when a site works from one network but fails for visitors on another. Private locations give teams the option to run checks from their own monitoring locations. MFA and SSO testing, real-browser automation and low-code configuration cover journeys that a basic uptime ping cannot represent.

The plan differences are concrete. Core includes 10 users, checks every 2 minutes, 10 public status pages, 240 SMS credits and 180 days of data retention. Pro costs $66 monthly or $60 monthly with annual billing, and raises the limits to 25 users, checks every minute, 600 SMS credits and 365 days of retention. It also lists 230+ checkpoints. For larger organizations, Enterprise includes unlimited users, 30-second uptime and API checks, 1,200 SMS credits, 730 days of retention, SSO and SCIM; its price is not published.

Terraform support is another useful fit for teams that want monitor management in code, rather than handling every change manually.

Uptrends’ pricing gets less clear beyond the base plans. Enterprise pricing is not published, and neither are prices for the RUM add-on or additional credit bundles. The page says there are no hidden overage charges without agreement, but teams should still confirm what additional usage will cost before committing.

Monitor-level charges can add up: the listed extra browser monitor is $29 annually or $32 monthly on Core, and $42 annually or $46 monthly on Pro. Extra uptime monitors are listed at $4/$4 on Core and $5/$6 on Pro; the page’s annual/monthly order is inferred. Core also lists transaction and API steps as unavailable, so teams needing those checks may have to choose Pro or another option.

There is a contract caveat to investigate. One Reddit thread alleges that renewal terms were disclosed only after signup and describes an auto-renewal dispute. That is a user report, not confirmation of Uptrends’ current terms. Read the contract and cancellation rules before buying.

The pricing page lists Core at $46 per month, or $42 per month with annual billing, and Pro at $66 monthly, or $60 annually. Annual prices are per-month equivalents and the page says they include a 10% discount. That’s a $20 monthly jump from Core to Pro, buying more users, 230+ checkpoints, one-minute checks instead of two-minute checks, and more SMS credits and retention.

Core includes 10 users, 10 public status pages, 240 SMS credits and 180 days of data retention. Pro includes 25 users, 600 credits and 365 days. Enterprise pricing is not published; its listed limits include unlimited users, 30-second uptime and API checks, 1,200 credits and 730 days of retention. A 30-day free trial is listed.

RUM and extra credit bundles are add-ons, but their prices are not published. Extra monitors cost more: the page lists Core uptime at $4/$4 and browser at $29/$32, and Pro uptime at $5/$6, browser and transaction step at $42/$46, and API step at $13/$14, in annual/monthly order. Confirm renewal terms and any extra-monitor needs before signing; the page says there are no hidden overage charges without agreement.

Before switching, inventory your checks, locations, browser journeys, API steps and alerting needs. Uptrends offers ISP-based and private monitoring locations, real-browser tests, low-code monitors and a Terraform provider for monitor management. The published material does not say whether the provider can import existing monitors, or how much migration work is involved, so confirm that with Uptrends before planning a cutover.

Data export and portability details are not published on the vendor's site. Ask what monitor configuration and historical data you can export, and how long you can access them after cancellation. Retention varies by plan: 180 days on Core, 365 on Pro and 730 on Enterprise. Keep that difference in mind if you need history for investigations or reporting.

We don’t have Reddit posts or comments in the published material, so we can’t responsibly name a recurring user complaint or claim why people leave. Before committing, check renewal terms, the cost of the monitors you need, and whether you can take your configuration and data with you if you switch again.