uAttend review

uAttend combines cloud time-and-attendance software with physical time clocks for recording employee punches. Its tools cover time cards, time-off requests, scheduling and workforce reports; optional uAttend Payroll adds payroll processing. Clock options include fingerprint scanning, RFID, personal PINs, facial recognition and voice-controlled punching, according to uAttend’s feature information.

Employees can also punch from their phones and access services there. Optional geofencing can restrict where mobile punches are allowed. Managers can view and edit time cards, then review and approve time cards and time-off requests. A dashboard tracks missed punches and attendance, while reports and analytics provide workforce information.

The product is aimed at employers who want clock hardware and cloud-based attendance management together. Scheduling is included in the product’s feature set, with Premium scheduling described as offering a point-and-click interface and templates for existing uAttend employees.

The main appeal is the range of punch methods. Employers can choose among fingerprint, RFID, PIN, facial recognition and voice-controlled punching, while mobile punches provide another option. Optional geofencing can limit where employees clock in from their phones. That gives businesses more flexibility than a system built around a single clock or punch method, though the published material does not specify which clock models support each option.

uAttend also combines punch records with routine attendance administration. Managers can view and edit time cards, review and approve time-off requests, and use reports and a dashboard that tracks missed punches and attendance. Premium scheduling adds a point-and-click interface and templates for existing uAttend employees.

The listed base tiers are easy to compare by headcount: $29 per month for 1–9 employees, $49 for 10–19, $89 for 20–49, $145 for 50–99 and $195 for 100 or more. Each listed tier includes two clocks and one administrator, according to the pricing information. For a small team that fits those limits, the starting price is clear.

The base price does not cover every clock or administrator. Each listed tier includes two time clocks and one administrator; additional clocks cost $12 per month each, and additional administrators cost $8 per month each, according to the pricing page. Custom export preferences add $8 per month. Offline mode for BN and CB clocks is $2 per clock per month, and touch-tone phone punching costs $0.06–$0.08 per call. uText alerts start at $9.95 for up to 1,000 texts.

There are also pricing gaps to resolve before switching. Annual-billing prices and employee overage pricing are not published; the published pricing information says accounts are manually moved between tiers. It does not list a free trial, and the cost of optional uAttend Payroll is not provided here.

Reliability deserves a closer look. One commenter on r/k12sysadmin reported biometric data not transferring to terminals and glitches in the phone app. That is one user’s report, not proof of a general failure, but it is a reason to ask about support and test the specific clocks and mobile workflow your team plans to use.

uAttend’s listed monthly plans start at $29 for 1–9 employees and rise to $49 for 10–19, $89 for 20–49, $145 for 50–99 and $195 for 100+. Each tier includes two clocks and one administrator. The biggest step is from 20–49 to 50–99 employees: $56 more per month. The 100+ tier adds another $50, but the exact employee limit above 100 is not published.

Those prices don’t cover every option. An extra administrator costs $8 per month; an extra clock is $12 per month. Custom export preferences cost $8 monthly, and offline mode for BN and CB clocks is $2 per clock monthly. Touch-tone punching costs $0.06–$0.08 per call; uText starts at $9.95 for up to 1,000 texts. Employee overage rates are not published; accounts are manually moved between tiers. Annual-billing prices and a free trial are also not published, so confirm costs before choosing a tier.

The available product information does not specify migration tools, onboarding support, or which time-card and employee records can be imported. It also does not publish export formats or explain how to retrieve data after leaving. Before switching, ask uAttend to confirm whether it can import your current records and provide a sample export, including time cards, schedules and time-off history. Custom export preferences cost $8 per month, but that does not establish what data is included in a standard export.

Plan the change around clock setup and employee training: uAttend supports several punch methods, including biometric clocks, RFID and PIN, so decide which devices and methods your team will use. The published evidence says user feedback is limited, and it does not establish a recurring Reddit reason for leaving. Don’t treat complaints or praise as a proven trend. Unpublished overage pricing and paid extras are sensible points to resolve before committing, especially if headcount may cross a tier.