Tix review

Tix is cloud-based ticketing and box office software for event organizers, promoters, producers, and venues. It supports sales online and in person, plus sales by mail, fax, or phone. Organizers can set up general admission, reserved seating, or a mix of both, then offer mobile, print-at-home, or box-office-printed tickets.

The toolkit also covers event registration, entry scanning, customer records, email campaigns, donations, and financial and event reporting. Tix says its customers span performing arts, education, museums, and live entertainment. That makes it broader than a checkout page: the product is intended to cover sales and some of the work around managing attendees and running an event.

The pricing notes list a Standard / Pay-As-You-Go option with no monthly or annual fee. Instead, Tix charges per-ticket and optional service fees, so the real cost depends on how tickets are sold and which services an organizer adds.

Tix’s main strength is range. A venue can use one system for online and box-office sales, different seating formats, ticket delivery, entry scanning, customer records, email campaigns, and reporting. The listed sales channels also include mail, fax, and phone, which may matter to organizations that still take orders outside a web checkout.

Branded checkout pages can be styled to match a venue’s website, while mobile, print-at-home, and box-office printing give buyers more than one way to receive tickets. Real-time barcode scanning connects ticket sales with entry control. Customer history, email campaigns, donations, and event and financial reports extend the product beyond basic ticket issuance.

The pricing model avoids a fixed monthly or annual subscription, according to the pricing notes. That can suit organizations with uneven event schedules or those that want costs tied to ticket sales rather than a recurring software bill. The listed Standard / Pay-As-You-Go price is $0 per month, with fees instead: $1.50 per online ticket and $0.25 per box-office ticket. Using an organization’s own merchant account carries no additional Tix fee, per the pricing notes.

No subscription fee does not mean no meaningful cost. The pricing notes list $1.50 for each online ticket and $0.25 for each box-office ticket. Tix’s merchant account adds a 5% credit-card processing fee on the ticket price. Optional services can add more: $3.50 per ticket for 24/7 live call-center service, or $3.00 per mailed order sent to buyers. The notes also list printing and mailing to the organization at $0.20 per ticket plus shipping. Which charges apply together, and the resulting total for a typical event, are not published on the vendor's site.

There are operational unknowns too. Seat and usage limits are not published, and overage costs are not published. The available pricing notes do not specify how those limits work or what happens when an organizer exceeds them. We also don’t have plan-by-plan feature details to establish whether every listed tool is included in the $0 monthly option.

The Reddit threads we read do not review Tix, so they do not give us a useful user-experience check. Organizers should confirm fees, limits, and included features directly before comparing Tix with a subscription-based alternative.

Tix lists one Standard / Pay-As-You-Go plan at $0 per month, with no monthly or annual fee. There is no tier jump to compare; seat and usage limits are not published. The trade-off is per-ticket and optional service charges, so your bill depends on sales volume and which services you use.

• Box-office sales: $0.25 per ticket.
• Online sales: $1.50 per ticket.
• Optional 24/7 live call center: $3.50 per ticket.
• Credit-card processing through Tix’s merchant account: 5% of the ticket price. Tix lists no additional fee for using your own merchant account.
• Optional printing and mailing: $3.00 per order sent to buyers, or $0.20 per ticket plus shipping when sent to the organization.

These fees can add up on online sales, even without a subscription. The pricing notes do not publish overage costs or explain other billing terms, so confirm how fees apply to your event before setting ticket prices.

The available information does not say how Tix imports event, customer, order, or seating data, or whether customers can export those records. Migration effort and data portability are therefore not clear from the published material we have. Before switching, ask Tix what formats it accepts and provides, whether historical order details transfer, and what happens to customer records and reports if you leave.

Tix covers online and box-office sales, seating, ticket delivery, access control, customer management, and reporting. Replacing several tools with that mix may mean mapping more than ticket records, but the published material does not document a migration process or integrations. We also do not have verified Reddit reports about why users leave Tix, so we can’t point to a recurring complaint. The practical reasons to compare alternatives are visible in the pricing: online sales cost $1.50 per ticket, and seat or usage limits are not published. Get those terms and export details in writing before moving.