Survio review

Survio is online survey software for building questionnaires, sharing them with respondents, and reviewing the results. It targets customer satisfaction, employee feedback, and market research, with more than 100 templates for common survey needs or the option to start from scratch. Its materials list 19 question types, including NPS, rating scales, and multiple choice.

Surveys can be distributed through sharing tools or embedded on a website, and responses can be collected anonymously or with identifying information. Survio says it automatically generates reports, charts, dashboards, filters, and other data visualizations. Team features include user and role management, permissions, audit logs, and single sign-on. The homepage also states that Survio supports GDPR compliance, SSL security, daily backups, and EU data storage. Those are useful capabilities to check against your own security requirements before moving sensitive or regulated survey data.

Survio covers the basic survey workflow in one product: build a questionnaire, distribute it, and analyze responses. The template library can help teams get started without writing every question from scratch, while the listed question types include familiar formats such as NPS and rating scales. Website embeds and anonymous or identified collection give teams more than one way to reach respondents.

The free plan is useful for trying a small, ongoing survey workflow: it includes one user, up to 100 responses per month, unlimited forms and questions, and 19 or more question types. Paid plans add response capacity in clear steps. Mini allows 1,000 responses per month; Standard allows 5,000; and PRO Business lists 18,000 per month, allocated per seat. According to the published pricing information, annual-billing equivalents are $14, $19, and $62 per month for those three paid plans, compared with monthly prices of $18, $34, and $80. Standard and PRO Business also include email invitation allowances and webhook automations, which may suit teams that want to connect survey responses to other workflows.

The main constraint is response volume. The free plan stops at 100 responses per month, while the paid tiers cap monthly responses at 1,000 on Mini, 5,000 on Standard, and 18,000 on PRO Business. PRO Business allocates that response allowance per seat, so teams should confirm how their usage would be counted before choosing it. Survio does not publish response overage fees in the published pricing information.

Seat limits may also complicate a team rollout. Mini and Standard list one user; PRO Business includes three. Additional users require contacting sales, and their price is not published. Custom pricing is also not listed. That makes the cost of expanding beyond the included seats harder to estimate before speaking with Survio.

The annual prices are monthly equivalents billed yearly, not month-to-month rates. For example, Standard is listed at $19 per month with annual billing and $34 when billed monthly. Check the billing term and your expected response volume before comparing it with another survey tool.

Survio’s listed prices start at free, but the response cap is the first constraint: Professional Essentials includes 100 responses per month for one user. Mini raises that to 1,000 responses and costs $18 monthly or $14 per month billed annually. Standard costs $34 monthly or $19 annually, with 5,000 responses per month, 10,000 email invitations, and three webhook automations. That is a jump of $16 a month on monthly billing, or $5 per month on the annual equivalent, for the higher caps and added tools.

PRO Business costs $80 monthly or $62 per month billed annually. It includes three users and 18,000 responses per month, allocated per seat. Custom pricing is not published. Annual figures are monthly equivalents billed yearly; monthly prices are billed monthly. Additional users require contacting sales, and response overage fees are not published. Budget accordingly if your team may exceed its response cap or needs more seats.

Survio supports questionnaire creation, response collection, and reports, but the published information does not say whether it imports surveys from another platform or exports responses and reports. Treat migration effort and data portability as unconfirmed: check the available export formats and whether questions, logic, and historical responses carry over before switching. The homepage states that data is stored in the EU and that Survio uses SSL security, daily backups, and GDPR compliance; those claims do not establish how easy it is to retrieve data if you leave.

Response caps and seat costs are practical reasons to reassess the fit: the free plan allows 100 responses per month, and additional users have no published price. But we can’t attribute those reasons to Reddit users: no Reddit posts or comments were included in the published sources. The pricing details list webhook automations on paid plans, but do not describe an API or a migration path. Get those details in writing before moving a high-volume program.