SignPlus review

SignPlus is cloud-based e-signature software for sending, signing, tracking and managing documents. It supports multi-party, sequential, in-person and bulk signing workflows, with expiration dates and status monitoring. Users can create reusable templates with signature, initial, date and text fields, then organize documents into folders.

The platform also records signer identities, IP addresses, device information and timestamps in audit trails and completion certificates. Its listed security controls include recipient verification, encryption, two-factor authentication and SAML single sign-on. SignPlus lists ISO 27001, SOC 2 Type 2, PCI DSS, GDPR and CCPA compliance support, and says it supports HIPAA with a Business Associate Agreement.

For developers, SignPlus offers a REST API, webhooks, sandbox environments and backend SDKs for six programming languages. The practical pitch is one service for signature workflows and their records, rather than just a place to collect a signature.

The workflow options cover more than a basic send-and-sign process. SignPlus supports sequential and multi-party signing, as well as in-person and bulk signing. Expiration dates and status monitoring help teams track requests, while audit trails and completion certificates preserve signer and device details.

Templates are another useful part of the package: users can save signature, initial, date and text fields, and organize documents into folders. The listed controls include two-factor authentication and SAML single sign-on, alongside recipient verification and encryption. SignPlus also lists several compliance standards and support for HIPAA when a Business Associate Agreement is in place.

There is a free tier for trying the basics: it includes one user, three signature requests total and one template. Paid plans add capacity. According to the published pricing details, Personal starts at $9.99 per month when billed annually, while Professional includes unlimited signature requests and up to five users. That gives smaller teams a defined step up from the free cap without forcing them straight into a custom contract.

The free tier is a limited sampler, not an ongoing high-volume option: it allows one user, three signature requests total and one template. Personal raises that to 10 requests per month and five reusable templates, but it is still a single-user plan. Its $9.99 monthly equivalent requires annual billing at $119.99 per year; paying monthly is listed at $14.99.

Team pricing is per user. Professional costs $19.99 per user per month with annual billing, or $29.99 month to month, and is capped at five users. It includes 10 SMS/WhatsApp requests per seat monthly. Business and Enterprise list 30 and 150 such requests per seat, respectively; their annual-billing prices are $29.99 and $49.99 per user monthly. Those higher tiers include multiple users, but the published details do not state their seat limits.

QES costs $5 per recipient and ID verification costs $2 per check. Overage costs are not published. Custom Solution pricing is also not published, and the plan details do not specify which tiers include the API or other developer tools.

SignPlus has a free plan, but it stops at three signature requests total, one user and one template. The pricing page lists Personal at $14.99 per month, or $9.99 per month when billed annually ($119.99 per year). That annual rate is the lowest paid price; it requires paying for the year upfront.

Professional costs $29.99 per user monthly or $19.99 per user monthly on annual billing. It raises the allowance to five users, unlimited signature requests and 10 templates. Business is $49.99 per user monthly, or $29.99 annually billed, with unlimited templates. Enterprise is $79.99 per user monthly, or $49.99 annually billed.

The tier jump matters: Professional’s annual price is double Personal’s, while Business adds unlimited templates and 30 SMS/WhatsApp requests per seat monthly. QES costs $5 per recipient; ID verification is $2 per check. Overage rates are not published, so confirm costs before relying on usage beyond listed allowances.

The published product information lists templates, folders, signing workflows, audit trails and developer tools, but it does not say whether SignPlus imports documents, templates or signer records from another service. It also does not describe export formats or a bulk data export process. We would confirm both sides of that handoff before moving active agreements or rebuilding templates; the likely effort depends on how much material needs to move, and the source does not quantify it.

SignPlus records signer identities, IP addresses, device details and timestamps in audit trails, so check how those records and completion certificates can be retained if you leave. Export and retention options are not published on the vendor's site. The source also provides no Reddit reports about why customers leave SignPlus, so we can’t attribute churn to specific issues. If published overage rates or clear data-portability terms are requirements, those are gaps to resolve with SignPlus before switching.