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Review · GRC software

Sedex review

Strong audit and supplier-risk capabilities, but buyer pricing is opaque and audit fees add up.

6.8/10Search Legion score

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The bottom line

A capable supply-chain due diligence platform; get a buyer quote before comparing costs.

Sedex brings supply-chain mapping, supplier risk scoring, SMETA audits, corrective actions and reporting together, backed by verified audit data. Supplier memberships start at £18.67 per site/month, billed annually, with unlimited users and customer connections on Standard. Supplier Plus is £31.17 per site/month; buyer pricing is custom and based on annual sales turnover, with a one-off setup fee.

The headline supplier price is not the whole cost: SMETA platform fees are £199 per audit, non-SMETA platform fees are £250, and third-party audit fees are separate. The Reddit discussions provided are about Brazil’s Correios postal service, not the Sedex platform, so they do not establish customer sentiment about this product. We’d treat value and usability as quote-dependent until you confirm your sites, audit needs and buyer fees.

Good fit if

  • Suppliers sharing data with customers
  • Buyers managing supplier audit evidence
  • Teams tracking corrective actions

Skip it if

  • Teams needing published buyer pricing
  • Small suppliers with few audit needs
  • Teams seeking verified user feedback
Sedex homepage
Sedex homepage, captured Nov 7, 2026

ScoresHow it rates

  • Features8
  • Ease of use6
  • Value for money6
  • Support6
  • User sentiment5

What works

  • Maps supply chains across tiers
  • Risk scoring uses verified audit data
  • Tracks corrective actions and evidence
  • Standard includes unlimited users and customer connections
  • Supplier Benchmarking is included on Standard

What doesn't

  • Buyer membership pricing requires a custom quote
  • Buyer seat limits are not published
  • Supplier memberships are billed annually
  • Audit platform fees are charged separately
  • Third-party audit fees are also separate

01What Sedex actually does

Sedex is a supply chain due diligence and risk management platform. It helps companies map suppliers across tiers, assess supplier and site risks, manage audits and corrective actions, and report on due diligence. The product description says risk assessments use country, sector, site and verified audit data.

Audits are a core part of the offer. Sedex supports SMETA and other social audits to capture evidence about working conditions. Teams can track non-compliances and corrective actions, share improvement guidance with suppliers, and export reports and evidence for regulators, customers or boards. Sedex also says its data can be integrated into other systems.

The platform serves both sides of a supply chain: suppliers can share data with customers, while buyers use Sedex to assess supply chains. That distinction matters when comparing costs. Supplier memberships have listed annual prices; buyer memberships require a custom quote.

02Where Sedex is strong

Sedex covers a connected due diligence workflow rather than just audit scheduling: supply chain mapping, risk assessment, audit evidence, corrective actions and stakeholder reporting sit within the same offer. Its stated risk inputs include country, sector, site and verified audit data, while its mapping aims to show visibility from direct suppliers through to raw materials. That gives buyers a basis for identifying where to focus audits and follow-up.

For suppliers, the listed membership terms are unusually clear about sharing access. The pricing information we reviewed lists Standard Supplier Membership at £224 per site per year, or £18.67 per site per month when expressed as a monthly equivalent. It includes unlimited customer connections, unlimited users, multi-customer data sharing and Supplier Benchmarking. Supplier Plus costs £374 per site per year, equivalent to £31.17 per site per month, and adds priority directory listing and ESG e-learning modules.

Those per-site prices make supplier costs easier to estimate than buyer costs. Standard members can also add Supplier Plus for £150 per year. Sedex’s reporting and system-integration features may help teams distribute audit evidence beyond the platform, though the published information does not specify integration options or technical limits.

03Where it falls short

The main buying obstacle is the buyer price. Sedex lists Buyer Membership and Buyer/Supplier Membership at custom annual prices based on annual sales turnover, with a one-off setup fee. Seat limits are not published, so a buyer cannot calculate the full cost from the public information alone. Get a quote before comparing Sedex with another platform.

Supplier pricing is more transparent, but it is charged per site and billed annually; monthly prices are not published. A supplier with many sites should calculate the annual total rather than rely on the monthly equivalent. Standard does not include Supplier Plus features unless the supplier pays an additional £150 per year.

Audit costs add another layer. The listed platform fee is £199 per SMETA audit or £250 per non-SMETA audit, and third-party audit fees are billed separately. UK-based companies may also owe VAT. The pricing information gives no free plan, and a free trial is not published. Finally, the published details do not state specific integration names, seat allowances for buyers, or mapping and reporting caps, so those points need confirming during a demo or quote.

04Sedex pricing: what you'll actually pay

Sedex’s Standard Supplier Membership is £224 per site per year, equivalent to £18.67 per site per month. Supplier Plus costs £374 per site per year, or £31.17 per month on the same annual basis—a £150, roughly 67%, increase. Both list unlimited users and customer connections; Plus adds priority directory listing and ESG e-learning modules. Prices are billed annually, and monthly billing prices are not published.

Standard suppliers can add Supplier Plus for £150 per year, bringing the listed annual cost to £374 per site—the same as the Plus membership price. Audit platform fees are extra: £199 per SMETA audit or £250 per non-SMETA audit. Third-party audit fees are billed separately, and UK companies may owe VAT.

Buyer and Buyer/Supplier memberships have custom annual prices based on annual sales turnover, plus a one-off setup fee. Seat limits are not published. Ask Sedex for a quote before comparing buyer plans; the supplier rates do not tell you what buyer access will cost.

05Switching to (or from) Sedex

Plan the move around supplier and site records, risk assessments, audit evidence, and corrective actions. Those are central to Sedex’s mapping and due-diligence workflows, but the published information does not describe an import process or migration service. Before switching in, ask Sedex what it can import and what your team must recreate; integration options are listed, but supported systems and setup details are not published.

If you switch out, Sedex lists report and evidence exports. That does not establish whether you can export every underlying record, in what format, or how audit and corrective-action histories transfer. Confirm those points before signing, and retain copies of evidence you need for customers or regulators.

We don’t have Reddit posts in the published material, so we can’t verify common user-reported reasons for leaving. Treat claims about lock-in or recurring complaints as unverified until you check current user discussions.

From the threadsWhat users say

The Reddit posts are about Correios’ SEDEX shipping service, not Sedex’s supply-chain platform, so they do not speak to the platform’s quality. Comments on the shipping service are mixed but lean negative: users describe delays and routing restrictions, while one commenter reports generally reliable deliveries.

Delivery delays
Desde o dia 30 sem atualização mesmo pagando 3x mais em Sedex, o prazo era dia 30
r/Correios · view thread
Longer transit times
Tá um saco mesmo, antes Sedex chegava em 3 dias em fortaleza, agora no mínimo 6
r/Correios · view thread
Content restrictions
Seu sedex já morreu ali no status 'objeto com conteúdo restrito'. Deve ser coisa com bateria interna, correto?
r/Correios · view thread
Some reliable deliveries
Nunca recebi uma encomenda por SEDEX com mais de uma semana de espera, e mesmo PAC costumo receber dentro de 8 dias
r/Correios · view thread

Questions people ask

What does Sedex do?

Sedex is a supply-chain due diligence and risk-management platform. It helps companies map suppliers across tiers, assess supplier and site risks, manage audit evidence and corrective actions, and report on due diligence. Its tools also include system integrations and reporting for regulators, customers, and boards.

How does Sedex use SMETA audits?

Sedex supports SMETA and other social audits to help verify working conditions and capture evidence. The platform can also help track corrective actions, document how non-compliances are addressed, and share audit information through reporting. The published information does not state what the SMETA acronym stands for or how long an audit takes.

How much does supplier membership cost?

The listed Standard Supplier Membership costs £224 per site per year, equivalent to £18.67 per site per month, billed annually. Supplier Plus costs £374 per site per year, or £31.17 per site per month. Monthly billing prices are not published. Supplier Plus is also listed as a £150-per-year add-on to Standard.

How much does buyer membership cost?

Sedex lists Buyer Membership at a custom annual price based on the company’s annual sales turnover, plus a one-off setup fee. Buyer/Supplier Membership also has a custom annual price based on annual sales turnover and a one-off setup fee. The published pricing information does not publish seat limits or a fixed buyer price.

Are audit fees included in membership?

The listed platform fees are £199 per SMETA audit and £250 per non-SMETA audit. Third-party audit fees are billed separately, so the platform fee is not the full cost of an audit. UK-based companies may also owe VAT. The published pricing information does not give a standard third-party audit price.

Sources

  1. Sedex homepage
  2. Sedex pricing, compiled via web search from sedex.com, uksrs.org.uk, g2.com, getapp.co.uk
  3. Reddit: Vendedor enviou por Sedex
  4. Reddit: Passo 1: Pague SEDEX pra recebe rápido em um dia. Passo 2: Correios dá um migué e vai de caminhão mesmo.
  5. Reddit: Você paga Sedex para atrasar igual
  6. Reddit: Encomenda atrasada via Sedex tem 10 dias que saiu de Salvador para Feira de Santana e não atualiza. Já abrir chamado e pelo visto terei que denunciar no PROCON