Quail review

Quail is point-of-sale and store-management software built for antique stores, vendor malls, and consignment shops. It handles sales, vendor charges, layaway, reporting, and vendor access through a portal and app.

At checkout, staff can ring up sales, pause a transaction, and split payment across cash, checks, or cards. Stores can charge monthly booth rent, per-item consignment fees, or both. Reporting covers daily or monthly totals for the whole store or a specific vendor. Layaway tracking records items and payments according to store policy.

Vendors can receive weekly sales summaries and check sales in the portal or app. The pricing page also lists hourly data backups on every plan. The product is aimed at the specific operating needs of multi-vendor shops, rather than general retail alone; the published materials do not describe integrations or hardware requirements.

The clearest advantage is that Quail puts several vendor-shop workflows in one system. Booth rent and per-item fees are both supported, and the POS can split payments across cash, checks, or cards. That should suit stores where vendor accounting and varied checkout payments are part of the routine, without needing to piece those tasks together from separate tools.

Its reporting is also tailored to the store-and-vendor setup: owners can view daily or monthly totals for the whole shop or an individual vendor. Weekly sales summaries and vendor access through the portal and app give vendors a way to check their own sales. Layaway tracking covers items and payments, with policies left to the store.

The pricing page lists three flat monthly plans: Basic at $40 for up to 30 vendors, Regular at $70 for up to 60, and Full at $135 for unlimited vendors. All three include unlimited booths and clerks, hourly backups, and the vendor portal and app. There is no separate add-on pricing listed in the published pricing details.

The main pricing constraint is the vendor cap. Basic stops at 30 vendors and Regular at 60; stores above those limits need the $135-per-month Full plan, which lists unlimited vendors. The pages published do not say what happens if a store exceeds its cap mid-subscription, so confirm that before switching.

Prices are monthly, and the pricing page does not list annual billing or an annual discount. There is a 30-day free trial, but the published details do not explain what happens to data or access when the trial ends. The feature and pricing information also does not publish payment-processing rates, supported POS hardware, integrations, or migration help. Those are practical questions to settle before treating the subscription price as the full cost of switching.

Quail is focused on antique malls and consignment shops, so stores outside that model may find the feature set too specific. The published materials do not establish whether it fits other retail workflows.

Quail lists three flat monthly plans: Basic at $40, Regular at $70, and Full at $135. Basic supports up to 30 vendors; Regular raises that cap to 60; Full removes the vendor limit. All three list unlimited booths and clerks, hourly data backups, and vendor access through the portal and app.

The jump from Basic to Regular is $30 per month, or $360 a year if you pay for 12 months. Moving from Regular to Full adds $65 per month, or $780 a year. The pricing page does not list annual billing or a discount for paying yearly, so treat those yearly totals as simple monthly-price math, not quoted annual rates.

There’s no free plan, but Quail lists a 30-day free trial. No paid add-ons are listed. The practical price check is the vendor count: a shop above 30 vendors needs at least Regular, and one above 60 needs Full. Confirm the trial’s terms and any charges not shown on the pricing page before signing up.

The available product and pricing details explain Quail’s POS, vendor fees, layaway, reporting, vendor portal and app, and hourly backups. They do not say whether Quail imports data from another system, what formats it can export, or whether migration help is included. They also do not publish cancellation terms. Ask Quail for written answers before moving vendor records, sales history, inventory, layaway balances, and fee settings.

Those details matter in either direction. Before leaving another POS, check whether Quail can bring over the records you need; before leaving Quail, confirm you can retrieve them in a usable format. Reconcile vendor balances and active layaways before changing systems, and plan how vendors will access sales information during the transition.

The published sources include no Reddit posts or user reports about why customers leave Quail, so we can’t substantiate common complaints or switching triggers. Treat migration support, export access, and cancellation as unanswered questions—not capabilities to assume.