Polycam review

Polycam turns captures from phones, tablets and drones into 3D models and project deliverables. The app covers spaces, individual objects and outdoor sites, with tools to revisit measurements, create floor plans and share captures with a team. For property and construction work, its floor plans can show walls, doors and windows; drone imagery can be processed into models of roofs, sites and terrain. For objects, the goal is a shareable 3D model rather than a conventional photo set.

Teams can share a capture by link, add saved views and comments, and export files for other tools, including CAD and Xactimate. Polycam lists support for more than 17 export formats, including DXF, ESX and PDF. The practical pitch is one capture workflow for jobs that might otherwise need separate scanning, measurement and file-sharing tools. That does not make every plan a complete team package: the pricing page lists 2D and 3D floor plans and a shared team library under Business.

Polycam’s range is its clearest advantage. One product covers room capture, measured floor plans, object models and drone-based site work, so a team documenting different kinds of projects may not need a separate capture app for each one. Its share links, saved views and comments also give collaborators a way to review a capture without treating the original file as the only handoff.

The export list matters if the model needs to move into an existing workflow. Polycam says it supports 17+ formats, including DXF, ESX and PDF, and the product description names CAD and Xactimate as destinations. Business adds 2D and 3D floor plans, a shared team library and larger capture limits: up to 2,000 images and 30-minute videos per capture, according to the pricing details.

The entry point is usable for exploration: Free includes three AI-generated captures and 10 photogrammetry captures. Basic, aimed at individual creators, is listed at $30 monthly or $12.50 per month billed annually, with unlimited object and space captures and unlimited AI-generated captures. In one Reddit thread, a maker described scanning a person with Polycam and an iPad Pro before 3D-printing the model. That is an example of the range, not evidence of professional-grade accuracy.

The useful floor-plan and team features sit on Business, not the lower plans’ listed inclusions. Business costs $33 per user per month, billed annually; Enterprise is $100 per user per month, billed annually, with a three-user minimum. Enterprise also adds a content management API and admin-controlled feature customization. That can make Polycam expensive for someone who only needs occasional measured plans, especially when the pricing page does not publish monthly Business or Enterprise rates.

Free has tight capture limits: three AI-generated captures, 10 photogrammetry captures, 150 images per capture and three-minute videos. Basic raises the image limit to 300 and video limit to five minutes, but its listed features do not include floor plans or a shared team library. Those limits rise to 2,000 images and 30-minute videos on Business and Enterprise. Polycam lists a seven-day free trial, but the published pricing details do not explain its terms.

There is also a quality caveat for precision work. In a Reddit discussion, users disagreed about whether photogrammetry was suitable for reverse engineering; one commenter said they would model a scanned part in CAD rather than rely on the scan alone. Polycam’s feature list promises capture and exports, not a guarantee of engineering accuracy.

Polycam has a free plan, but its useful team features start on annual billing. The pricing page lists Basic at $30 per month, or $12.50 per month when billed annually. It includes unlimited object and space captures, but not the listed 2D and 3D floor plans or shared team library.

Business costs $33 per user per month, billed annually. That is the jump to floor plans and team sharing, plus a limit of 2,000 images and 30-minute videos per capture. Enterprise is $100 per user per month annually, with a three-user minimum: at least $300 per month on an annual commitment. It adds a content management API and admin-controlled feature customization.

The free plan is capped at three AI captures, 10 photogrammetry captures, 150 images per capture and three-minute videos. The pricing data also lists a seven-day free trial, but does not specify its terms. SSO, dedicated support, regional storage and other add-ons require contacting sales; their prices are not published.

Switching in is easiest if your work is already organized around captures and deliverables. Polycam supports exports in 17+ formats, including DXF, ESX and PDF, so teams can move files into CAD or Xactimate workflows. The published material does not describe a bulk-import or migration tool, or say whether comments, saved views and team-library structure export with the files. Check those details before moving an active project archive.

Switching out may be less painful if you regularly export the deliverables you need; it may be harder if your team relies on shared captures and in-app collaboration. The published material does not document a full account-data export or migration path. It also provides no Reddit posts or comments to substantiate common reasons users leave, so we can’t responsibly attribute churn to complaints about price, accuracy or workflow. For cost-sensitive teams, the clearest reason to reconsider is the annual per-user billing for Business and Enterprise, with Enterprise requiring three users.