Pastel review

Pastel is visual feedback and approval software for website and creative-asset reviews. A team can share a website link or upload an asset, then invite clients or colleagues to leave comments directly on the work. The goal is to keep feedback tied to the page or asset being reviewed instead of scattered across messages.

According to the product information, Pastel supports websites, images, PDFs, videos and wireframes. Teams can use comment labels, tags, deadlines and comment controls to organize review cycles, and convert comments into tasks. Private comments let teammates discuss feedback away from clients, while real-time updates keep collaborators informed. Pastel also includes responsive testing for checking designs at different screen sizes. For AI workflows, MCP support lets agents act on Pastel comments. A 14-day free trial is listed, alongside a free plan for individuals.

Pastel’s main advantage is that feedback stays attached to the thing under review. Clients can point to a specific area of a website or asset, which gives teams a clearer basis for revisions and approvals than a general email thread. The mix of supported formats also makes it useful for teams reviewing more than live webpages.

The workflow tools cover the basics: labels, tags, deadlines and comment controls help keep review rounds organized, while private team comments give colleagues a place to discuss feedback internally. Pastel also lists task conversion and project-management integrations on its plans, which can help move comments into existing work processes. Responsive testing is useful when approval depends on how a design appears at different screen sizes. MCP support is a more specialized option: the product says AI agents can act on comments, rather than limiting the workflow to people leaving notes.

The Free plan offers a no-cost way to try the core review model, with one user, one active canvas, CSV export and comment labels.

The main constraint is capacity, and the plan caps are easy to hit if more than one person needs access. Free is limited to one user and one active canvas. Pro raises that to two users and three canvases; it lists 100GB of video storage. Teams with several reviewers or concurrent client projects may need Team, which starts at five users and includes unlimited canvases and 500GB of video storage. Team lists at $119 per month, or $99 per month with annual billing, and each additional user costs $24.

According to the pricing details, Pro is $35 per month or $29 per month with annual billing. Enterprise starts at 10 users and is listed at $450 per month, billed yearly at $5,400. That plan adds a SOC 2 report, SAML single sign-on and a dedicated account representative. Those may matter to larger organizations, but they make Enterprise a substantial step up from Pro. The product information does not publish limits for every feature, so check the current pricing page if a specific cap matters to your review process.

Pastel has a free plan, but it is capped at 1 user and 1 active canvas. The pricing page lists Pro at $35 per month, or $29 per month billed annually, for 2 users and 3 canvases. That’s a steep capacity jump to Team: $119 monthly or $99 per month billed annually. Team starts at 5 users and includes unlimited canvases; each additional user is listed at $24, but the add-on’s billing interval is not specified.

Enterprise is $450 per month, billed yearly at $5,400, and starts at 10 users. That’s a substantial jump from Team, so check whether its listed SOC 2 report, SAML single sign-on, and dedicated account representative justify the spend. Pro and Team show lower rates with annual billing, so compare the commitment as well as the monthly equivalent. Pastel also lists a 14-day free trial; the published pricing details do not say which plan it covers. Check seat and canvas caps before choosing a tier.

Moving review work into Pastel may be straightforward if you can share website links or upload assets. But the published details do not document a bulk-import tool, so don’t assume existing comments, approvals, or project history will transfer. Pastel lists CSV export even on Free; the details don’t specify whether exports include comment threads, attachments, or status history. Confirm what the export contains before making it the record of a completed review.

The clearest reasons to reconsider are the limits: Free allows one active canvas, Pro has three canvases and two users, and the Team plan starts at five users. Those caps can make a small team’s costs rise quickly. We don’t have Reddit posts in the published material, so we can’t responsibly report what users there say makes them leave. Before switching away, verify what you can export and whether your replacement can preserve the feedback you need; Pastel’s published details don’t describe a migration path out.