Ondato review

Ondato is a compliance platform for checking people and businesses during onboarding and later in the customer relationship. Its tools cover identity verification, age checks, business verification, AML screening and ongoing monitoring.

For identity checks, Ondato lists document checks, biometrics and liveness detection, with photo, video and NFC options. Its age-verification feature can estimate age from a selfie where appropriate, without requiring an ID upload. Business verification checks company details and representatives, and maps ultimate beneficial ownership. AML screening covers sanctions, politically exposed persons and adverse media; monitoring checks for relevant changes over time.

For implementation, the company offers no-code verification links, web and mobile SDKs, and APIs. Pricing is transaction-based rather than a published monthly or annual subscription: the pricing page says only completed verifications are charged. That makes the exact verification flow and the definition of “completed” important to confirm before choosing a plan.

Ondato covers several compliance jobs in one product family: customer identity and age checks, business verification, AML screening, and monitoring after onboarding. That breadth can suit teams that need both individual and company checks, rather than a standalone ID step. The company also lists no-code links, web and mobile SDKs, and APIs, giving teams different implementation routes.

The identity-verification price is listed at €0.50–€1.40 per verification, depending on volume, and includes AI-based ID verification, liveness and fraud detection, plus unlimited data retention. Age verification starts at €0.01, while Know Your Business starts at €600; the pricing details do not specify a billing unit for those two starting prices.

A menu of add-ons lets buyers price some checks separately. The pricing page lists AML screening at €0.04–€0.45 per check and AML monitoring at €0.04–€0.32 per user per month. Other listed options include proof of address (€0.30–€0.60 per verification) and video identity verification (€0.15–€0.90 per minute). We’d shortlist Ondato when coverage matters, then compare the likely mix of checks against a written quote.

The pricing is not a simple subscription comparison. The page lists transaction-based prices, says only completed verifications are charged, and does not publish monthly or annual plan prices. It also does not define in the published pricing details what qualifies as a completed verification in cases such as a document pass followed by a liveness failure. One Reddit thread raises that exact billing question; a commenter says their invoice did not match the advertised range, but that is an individual report, not a published rule.

The starting prices also leave important cost details open. Know Your Business starts at €600 and age verification at €0.01, but the listed pricing does not specify their units. The published details list no free plan, and a free trial is not listed. Get the full price schedule, any minimum commitment, manual-review charges and failure handling in writing before forecasting spend.

There is also a user-trust trade-off. In an OnlyFans-related Reddit thread, users objected to providing a face scan and government ID to access a service. That describes a customer’s verification experience, not every Ondato flow, but it shows why brands should explain the data request and available verification options clearly.

Ondato lists transaction-based prices, not monthly or annual plans, and says it charges only for completed verifications. Identity Verification costs €0.50–€1.40 per verification, depending on volume. Know Your Business starts at €600, but the published pricing information does not specify the unit or billing basis. Age Verification starts at €0.01, also without a stated unit. That makes the apparent jump from a cent-level age check to €600 KYB difficult to compare without a written quote.

Add-ons can move the total: AML Screening is €0.04–€0.45 per check, while AML Monitoring is €0.04–€0.32 per user per month. Other listed extras include proof of address at €0.30–€0.60 per verification and video identity verification at €0.15–€0.90 per minute. There is no free plan, and monthly or annual prices are not published. Before signing, ask which checks count as completed, how volume changes identity pricing, and what the full review flow costs.

Treat a move to Ondato as a compliance-workflow change, not just an API swap. The product information lists no-code verification links, web and mobile SDKs, and APIs, but does not specify migration tools, implementation timelines, or supported connectors for moving from another provider. Map each current identity, age, KYB and AML check to its Ondato equivalent, then confirm how review queues, exceptions and ongoing monitoring will work before moving live traffic.

The pricing information lists unlimited data retention for Identity Verification, but the published material does not explain export formats, account-exit procedures, or whether other product data can be exported. Get those terms in writing, along with ownership of records and any fees for leaving. We were not given Reddit posts or comments about Ondato, so we can’t responsibly attribute reasons for leaving to users there. For a switch away, first confirm what records your compliance team must retain and how to retrieve them; those details are not published in the published material.