We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money
The bottom line
A capable board platform with useful AI, but unpublished pricing keeps its value uncertain.
OnBoard brings board books, meeting preparation, director collaboration and governance records into one platform. Its AI can search board materials and history, transcribe meetings, and draft minutes. Premium includes AI Assist Pro; Ultimate includes the AI Suite and governance tools. Essentials can add AI features, but add-on prices are not published.
The published pricing information lists custom, per-user pricing and no monthly or annual rates, so we can’t assess cost against your board’s size. Reddit evidence is thin: one commenter says they use and love OnBoard after switching from BoardPaq. That’s a positive signal, not enough to establish broad user sentiment.
Good fit if
- Boards replacing scattered meeting tools
- Teams managing extensive board records
- Organizations prioritizing board-specific AI
Skip it if
- Buyers needing published prices upfront
- Teams seeking broad GRC coverage
- Organizations that do not need board workflows

ScoresHow it rates
What works
- Searches board materials and meeting history with AI
- Drafts agendas and links sections to live sources
- Transcribes discussion and captures motions and votes
- Keeps director review, voting and signatures together
- Ultimate includes AI Suite and governance tools
What doesn't
- Monthly and annual prices are not published
- Pricing is custom based on user count
- Essentials requires an add-on for AI features
- AI and governance add-on prices are not published
- Reddit feedback is too limited to establish broad sentiment
01What OnBoard actually does
OnBoard is board-management software for preparing meetings, sharing board materials and keeping governance records in one place. Its AI is designed to search board documents and meeting history, transcribe discussions, and prepare draft minutes. That makes it different from a general-purpose meeting notes tool: the product is organized around board books, agendas, directors and governance records.
The platform’s feature description lists agenda preparation, meeting transcription, director collaboration and a governance library. Directors can prepare, annotate, vote and sign in the same platform. The library stores policies and past packets, with role-based access, activity logs and automatic retention. OnBoard also says its agenda tools can link sections to live sources and update pages across a book. In short, it covers much of the board-meeting workflow, with AI layered over the organization’s stored materials and meeting history.
02Where OnBoard is strong
The clearest advantage is the connected workflow. Agenda preparation, board materials, meeting discussion, draft minutes and director actions are all part of the same product, rather than separate steps described in the feature list. That should make OnBoard worth considering for organizations that want one place for board books, votes, signatures and records.
The AI features are aimed at board work, not generic chat. OnBoard says its semantic search covers board books, resources, published minutes and meeting history. Agenda drafting can start from prompts, link sections to live sources and update pages across the book. During meetings, transcription captures motions and votes in real time; afterward, the platform prepares draft minutes for review. Those drafts still need human review, but they may give administrators a useful starting point.
The plan structure also offers a clear feature progression, according to the published pricing information: Premium includes AI Assist Pro, while Ultimate includes the AI Suite, AI Assist Pro and board governance tools. All three listed plans include unlimited groups and committees. A Reddit commenter who switched from BoardPaq said they liked OnBoard, though that single account is not enough to establish how it will fit another board’s workflow.
03Where it falls short
The main drawback is price opacity. OnBoard’s pricing information lists Essentials, Premium and Ultimate, but no monthly or annual dollar amounts; pricing is custom based on the number of users. It does not publish a starting price, and the available information does not say whether a free trial is available. That makes it hard to compare total cost with another board platform before speaking to sales.
The feature gates add another unknown. Essentials lists core board tools; AI Assist Pro is included with Premium, while the AI Suite and governance tools are included with Ultimate. The AI Assist Pro and AI Suite are listed as add-ons on lower tiers, but their prices are not published. The pricing details also do not specify a maximum user count, storage limits or the exact retention settings, despite listing automatic retention as a feature. We would ask for a written quote that spells out user counts, add-on costs and any relevant limits before treating the tier names as a useful price comparison.
04OnBoard pricing: what you'll actually pay
OnBoard’s pricing is custom, and the company does not publish per-user rates or monthly and annual prices. The available pricing information is marked low confidence, so ask for a written quote before comparing it with another platform. All three plans are priced per user and list unlimited groups and committees; the actual bill depends on your user count.
- Essentials covers core board tools. AI Assist Pro and AI Suite are add-ons, with prices not published.
- Premium includes AI Assist Pro. AI Suite and Board governance tools are add-ons; their prices are not published.
- Ultimate includes AI Suite, AI Assist Pro, and Board governance tools.
There is no listed free plan, and a free trial is not published. The tier jump cannot be priced from public information: OnBoard does not disclose either the base rates or add-on fees. Get a quote that spells out user counts, included AI, billing cadence, and any charges for adding users or moving up a tier.
05Switching to (or from) OnBoard
Moving to OnBoard means bringing board materials, meeting history, policies, and governance records into a board-specific workspace. The published information does not explain migration services, supported import formats, or how much setup is involved. Before signing, ask who transfers existing packets and minutes, whether they preserve permissions and history, and what work your team must do.
Leaving deserves the same scrutiny. The available material does not document export formats, bulk export options, or whether annotations, votes, transcripts, and audit history can be taken with you. Get those answers in writing and test an export with representative records before making OnBoard the sole home for governance documents.
The published material for this review includes no Reddit reports, so we can’t substantiate user-reported reasons for leaving. Treat export terms and the effort of moving historical records as open questions—not established complaints. Teams that do not need board-specific workflows may also find the platform’s focus a poor fit.
From the threadsWhat users say
The direct user evidence is limited to one credit-union commenter, who says they use OnBoard, like it, and find it easy to use. They switched from BoardPaq and said Diligent products looked more expensive, but that does not establish OnBoard’s price or prove a broader consensus.
I use OnBoard and love it
our Boards and committees have found OnBoard to be easy to use
Converted from BoardPaq, a Diligent product, a couple of years ago
When I was looking I found the Diligent products to be more expensive
Questions people ask
Is it OnBoard or on board?
The product name is styled “OnBoard,” as in OnBoard software. “On board” is the ordinary two-word phrase. The Reddit thread also uses “Onboard” in its title, but the product information identifies the board-management platform as OnBoard. Use OnBoard when referring to the product.
What is OnBoard software?
OnBoard is board management software for preparing meetings, sharing board materials, and managing governance records. Its listed tools include agenda preparation, director collaboration, a governance library, and AI features for searching board documents and history, transcribing meetings, and drafting minutes. It is designed to bring board work into one platform.
What can you do with OnBoard?
The product information says directors can prepare, annotate, vote, and sign in one place. Teams can draft agendas, link agenda sections to live sources, and manage board materials and governance records. Its AI features search board books and meeting history, transcribe discussion, capture motions and votes, and prepare draft minutes for review.
How much does OnBoard cost?
OnBoard’s monthly and annual prices are not published; pricing is custom based on the number of users. The listed plans are Essentials, Premium, and Ultimate, each with unlimited groups and committees. Premium includes AI Assist Pro; Ultimate includes AI Suite, AI Assist Pro, and board governance tools. Add-on prices are not published.
Is OnBoard the best board portal software?
The available user comments are not enough to establish that OnBoard is the best board portal. One credit-union user says their boards and committees find it easy to use and says they like it. That is useful but limited evidence, not a comparison across board portals. Ask for an admin-side demonstration to check fit for your board’s needs.
