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Review · Email security

Mailfence review

A capable OpenPGP email suite, but its free and Base plans lack mail protocols—and its inbox encryption has limits.

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The bottom line

Good for browser-based OpenPGP and bundled tools; less compelling if you need IMAP on a cheap plan.

Mailfence combines browser-based OpenPGP email, signatures, key management, calendars, documents and contacts. There’s a free plan; Base is €2.50/month billed yearly, but POP/IMAP/SMTP/ActiveSync access starts at Entry, listed at €3.50/month billed yearly. Pro pricing is not published on the vendor's site.

One Reddit thread includes users reporting stable service and helpful support, alongside concerns about mobile-app availability and delayed or blocked mail. A commenter also argues Mailfence lacks zero-access inbox encryption, an important distinction if that is your privacy requirement.

Good fit if

  • Browser-based OpenPGP email users
  • Small teams needing custom domains
  • People wanting email and calendar together

Skip it if

  • Users who require zero-access inbox encryption
  • Free-plan users needing IMAP or SMTP
  • Anyone who requires a native mobile app
Mailfence homepage
Mailfence homepage, captured Nov 6, 2026

ScoresHow it rates

  • Features8
  • Ease of use7
  • Value for money7
  • Support7
  • User sentiment7

What works

  • OpenPGP encryption and digital signatures in the browser
  • Includes calendar, documents and contact groups
  • Free plan includes 1 GB total storage
  • Entry adds two custom domains and protocol access
  • Paid plans include aliases and team administration

What doesn't

  • Free and Base plans lack POP/IMAP/SMTP/ActiveSync
  • Free plan has no aliases or custom domains
  • Base includes 11 GB total storage
  • Pro price is not published on the vendor's site
  • Reddit users report no native mobile app

01What Mailfence actually does

Mailfence is a browser-based email service built around OpenPGP encryption and digital signatures. You can create, import, publish and manage keys in the browser, then use them to encrypt messages to other OpenPGP users. That protects message contents when encryption is used; it is not the same as encrypting your entire inbox. In one Reddit discussion, a commenter specifically ranked Mailfence below services offering zero-access inbox encryption.

Email is only part of the package. Mailfence also includes calendars, online document storage and contact groups for sharing data. Its feature list includes aliases, custom domains, third-party mailboxes and supported mail protocols, but access depends on the plan: the Free and Base plans do not include POP, IMAP, SMTP or ActiveSync. Paid plans add capacity and, at higher tiers, custom domains and account administration. That makes Mailfence more of a bundled browser workspace than a standalone encrypted mailbox.

02Where Mailfence is strong

Mailfence’s clearest advantage is combining browser-based OpenPGP email with calendars, documents and contacts. If you already use OpenPGP, you can communicate with other OpenPGP services rather than keeping encryption inside a closed network. Digital signatures and in-browser key management are part of the offer, too. A commenter on r/Mailfence also said password-protected email is available as an alternative to sending a recipient a PGP key; that is a user report, not a detail in the published plan list.

The Free plan gives personal users 1 GB total storage, split between 500 MB of email and 500 MB of documents. Base, listed at €2.50 per month when billed yearly, increases that to 11 GB and adds 10 aliases. For a small team that needs standard mail-client protocols and its own domains, Entry is listed at €3.50 per month when billed yearly: 40 GB total storage, 50 aliases, two custom domains and an admin console for up to five accounts.

Some users in one Reddit thread described the service as stable and said support had been helpful. Those are individual accounts, not a service guarantee.

03Where it falls short

The main switching catch is protocol access. Free and Base include no POP, IMAP, SMTP or ActiveSync, so they are a poor fit if you want to keep using a desktop or mobile mail client. Entry is the first listed plan with those protocols, at €3.50 per month on annual billing. The Free plan has no aliases or custom domains; Base adds 10 aliases but still has no custom domains. You need Entry for domains, and it caps them at two and account administration at five accounts.

The bigger plans are harder to price-check: Pro’s price is not published on the vendor's site, and its billing is half-yearly. Ultra is listed at €29 per month, billed monthly. Pro includes 100 aliases, seven domains and up to 200 accounts; Ultra raises those caps to 200 aliases, 10 domains and 1,000 accounts. Those tiers may be more than a small team needs.

Privacy expectations also need care. OpenPGP protects messages you encrypt, but a Reddit commenter argued Mailfence does not provide zero-access encryption for the inbox. And in a user discussion, commenters reported no dedicated mobile app, describing browser access or third-party clients instead. Treat those as user reports, not a current product-status guarantee.

04Mailfence pricing: what you'll actually pay

Mailfence has a free tier, then Base at €2.50/month and Entry at €3.50/month, both priced per month when billed yearly, according to the pricing data checked November 6, 2026. Free includes 1 GB total storage, no aliases or custom domains, and no POP/IMAP/SMTP/ActiveSync. Base raises storage to 11 GB and includes 10 aliases, but still has no custom domains or those protocols. Entry is the first step up for teams: 40 GB, 50 aliases, two custom domains, protocol access, and an admin console for up to five accounts.

The move from Base to Entry is €1/month at the listed annual-billing rates, but it buys more than storage. Pro adds 78 GB, 100 aliases, seven domains, and admin for up to 200 accounts; its price is not published here, and it is billed half-yearly. Ultra is €29/month, billed monthly, with 225 GB and admin for up to 1,000 accounts. No add-ons are listed. Month-to-month and annual rates are not published for some plans, so compare billing periods before treating the tiers as like-for-like.

05Switching to (or from) Mailfence

Switching effort depends on which Mailfence plan you choose and what you need to move. Mailfence combines email, calendars, documents, contacts, and groups, so moving away may mean accounting for each separately. The published material does not explain its import process, export formats, or whether calendar, contact, and document data can be transferred in bulk. Confirm those details before moving important records.

For mail clients, Entry, Pro, and Ultra list POP/IMAP/SMTP/ActiveSync access; Free and Base do not. That makes the lower tiers a tighter fit if you want to move messages through standard mail protocols. The published sources include no Reddit posts or comments, so we can’t reliably say what users commonly cite as a reason for leaving. Before switching, check whether your destination can take your messages and other data, and whether your current plan provides the access you need to retrieve them.

From the threadsWhat users say

Users report that Mailfence can be fast and stable, and some praise its support. The main drawbacks in these threads are the reported lack of a native mobile app and one user’s unresolved forwarding problem; a commenter also questions its inbox encryption compared with zero-access services.

Stable for some
I've been using it for 2 years, the interface is fast and easy to use imo. I never experienced the service being down
r/Mailfence · view thread
Mobile app gap
Nothing so far. You can get a desktop site or something on your mobile through any good browser, but that's it. Nothing else
r/Mailfence · view thread
Forwarding problem
One major problem that I have had is that they seem to have blocked my emails forwarder which has caused me huge problems
r/Mailfence · view thread
Inbox encryption concern
Because Mailfence does not provide this kind of encryption of your inbox, I would see it as a tier below these providers
r/degoogle · view thread

Questions people ask

What is Mailfence?

Mailfence is a browser-based private email service with OpenPGP encryption and digital signatures. It also includes calendars, document storage and contact groups. Paid plans add features such as custom email domains and user management. Reddit users report a mix of stable, usable service and frustration about the lack of a native mobile app.

Is Mailfence private and encrypted?

Mailfence lets users encrypt email in the browser with OpenPGP, manage keys and digitally sign messages. One Reddit user says password-protected email is also an option when writing to someone without a PGP key. A commenter contrasts Mailfence with services that offer zero-access inbox encryption, so check whether that distinction fits your privacy needs.

Is Mailfence reliable?

Reports are mixed but mostly positive in the Reddit threads we read: several users say they have used Mailfence for years without problems, and one describes the interface as fast. Another user reports delayed verification emails and a blocked email forwarder that was still unresolved when they posted. These are individual accounts, not a service-wide reliability measure.

Does Mailfence have a mobile app?

The published product details describe Mailfence as browser-based, and Reddit users in the Reddit threads we read said they had no native app at the time they posted. They mention using the website in a mobile browser or accessing Mailfence through third-party email clients. The current native-app status is not published on the vendor's site.

How much does Mailfence cost, and what do the plans include?

Mailfence has a free plan with 1 GB total storage and no POP, IMAP or SMTP access. Base is €2.50 per month when billed yearly; Entry is €3.50 per month when billed yearly. Entry includes 40 GB total storage and two custom domains. Ultra is listed at €29 per month; Pro pricing is not published on the vendor's site.

Sources

  1. Mailfence homepage
  2. Mailfence pricing, compiled via web search from paulobrien.com, trekmail.net, mailfence.com, european-alternatives.eu, hostinger.com
  3. Reddit: Switching from Gmail (yet another post on Tuta vs Proton vs Mailbox vs Mailfence etc.)
  4. Reddit: Is Mailfence reliable ? (and other questions)
  5. Reddit: Working email providers accepted by financial institutions
  6. Reddit: Your experience with Mailfence?