Logit.io review

Logit.io is a hosted observability service for collecting, searching and monitoring logs, metrics and traces. It manages services including OpenSearch, ELK, Grafana and Prometheus, so teams can use those tools without setting up and maintaining the underlying clusters. The product also offers unified log search with targeted filters, security monitoring, and views that bring logs, metrics and traces together.

For telemetry collection, Logit.io provides a hosted OpenTelemetry endpoint over OTLP/HTTP that accepts logs, traces and metrics without an agent. Its dashboard instructions include copy-paste setup details with endpoints and credentials for specific stacks. The homepage lists a 14-day free trial and plans from $25 per month, but that starting figure is the annual-billing price for the Individual plan. Monthly billing starts at $30. Logit.io says pricing and data allowances can be customised.

The main appeal is having managed versions of familiar observability tools in one service, rather than operating separate clusters for log search, metrics and dashboards. That can reduce infrastructure work for teams that want OpenSearch, ELK, Grafana or Prometheus but do not want to maintain them. Logit.io also covers logs, metrics and traces, with a hosted OpenTelemetry endpoint for teams that want to send telemetry over OTLP/HTTP without an agent.

The feature set goes beyond collection. Unified search and targeted filters support log investigation; security monitoring can flag suspicious patterns and create audit-ready evidence trails. The dashboard provides stack-specific endpoints and credentials with copy-paste setup instructions.

Pricing offers a clear starting point, with annual rates of $25, $80 and $160 per month for Individual, Small Team and Business. Small Team and Business include unlimited users, so the listed plans do not add a per-seat fee at those tiers. Individual includes automatic parsing and alerting; higher tiers add capacity, and Business includes priority support and long-term archiving.

Capacity is the key constraint to check before switching. Individual includes about 2 GB per day at 15-day retention and 30 GB stored per month. Small Team lists about 3 GB per day at 30-day retention and 90 GB or more stored monthly; Business lists about 5 GB per day at 30-day retention and 150 GB or more. Those are plan limits to compare with your actual ingestion and retention needs, not a guarantee that a current stack will fit unchanged.

There is no free plan, only a 14-day trial. The lower Individual tier is single-user; unlimited users begin with Small Team, which costs $100 monthly or $80 per month with annual billing. Business is $200 monthly or $160 annually. The pricing information does not list add-on or overage rates, so confirm the cost of exceeding included capacity before committing. Custom pricing is not published, and custom capacity or retention means teams outside the listed allowances need a quote.

The pricing page lists three fixed tiers: Individual is $30 per month, Small Team is $100, and Business is $200. Annual billing lowers those prices to $25, $80, and $160 per month, respectively. That makes the jump from Individual to Small Team $70 monthly, then another $100 to Business on monthly billing.

Individual includes about 2 GB/day with 15-day retention and 30 GB stored per month. Small Team raises that to about 3 GB/day, 30-day retention and 90 GB+ stored; Business lists about 5 GB/day, 30-day retention and 150 GB+ stored. Business also includes custom GB and retention days, priority support and long-term archiving. Custom pricing is not published.

There’s no free plan, but Logit.io lists a 14-day free trial. The pricing details list no add-on or overage prices, so confirm how extra ingestion or storage is billed before signing. Small Team and higher include unlimited users, with no per-seat fees listed.

Logit.io’s guided setup provides copy-paste instructions with stack-specific endpoints and credentials, and its hosted OpenTelemetry endpoint accepts logs, traces and metrics over OTLP/HTTP without an agent. That may simplify sending data in, but the published details don’t specify migration tools for importing historical data from another provider. Check whether your existing agents, parsing rules, dashboards, alerts and retention needs carry over; migration support for those items is not published here.

Before moving, ask how to export logs, metrics, traces and configuration, and what formats and fees apply. The published material does not publish export terms, so don’t assume you can retrieve stored data in a particular format or at no cost. Capacity also matters: the listed tiers set daily ingestion and retention limits, while custom capacity is quote-based.

We can’t substantiate a Reddit pattern for why customers leave: no Reddit posts or comments were included in the published material. Treat data portability, capacity changes and exit costs as questions to resolve with Logit.io before switching.