iBackup review

iBackup is a cloud backup and storage service aimed at small businesses. Its plans cover endpoint and server backups, with online storage included. The pricing page lists unlimited PCs, Macs, Linux systems, servers, and sub-accounts on each listed plan; storage, rather than device count, is the main plan limit shown.

The separate Microsoft 365 backup add-on covers OneDrive, Outlook, Exchange, SharePoint, Teams, and Office apps. Its listed features include automated backups and granular restore. The Google Workspace add-on offers daily incremental backups and quick restores for Google apps. The published product information prices these add-ons at $20 per seat per year.

The entry plan is called the 10 GB Plan. Its listed standard storage is 10 GB, alongside a promotional callout for 500 GB. That distinction matters: the homepage’s 10 GB and 500 GB figures refer to different storage terms, not a clear single allowance.

The clearest selling point is broad device coverage without a per-device cap on the listed plans. According to the pricing information, even the 10 GB Plan includes unlimited PCs, Macs, Linux systems, servers, and sub-accounts. That can make the service worth pricing out for a small business with several endpoints, provided its actual storage needs fit the plan.

The separate business-app backups also cover more than file storage. Microsoft 365 coverage names OneDrive, Outlook, Exchange, SharePoint, Teams, and Office apps, with automated backups and granular restore listed as features. For Google Workspace, iBackup lists daily incremental backups and quick restores. Those are relevant functions for teams looking to protect collaboration data as well as endpoint and server files.

Pricing starts at $9.95 per month for 10 GB standard storage, or $8.29 per month equivalent with annual billing. The other listed plans range from 20 GB to 400 GB standard storage. Annual billing is listed at $99.50–$3,999.50 per year. Promotional storage callouts scale from 500 GB on the 10 GB plan to 20,000 GB on the 400 GB plan, but we would confirm the promotion’s terms before comparing those figures with another provider’s committed storage.

The storage offer needs scrutiny. The entry plan combines 10 GB of standard storage with a 500 GB promotional callout, and the other plans use the same pattern. The published pricing details do not explain how long the promotional allowance lasts or what happens when it ends. Do not treat the larger figure as a guaranteed long-term quota without confirming the terms.

Costs rise with standard capacity: monthly billing runs from $9.95 for 10 GB to $399.95 for 400 GB, according to the pricing information. Microsoft 365 and Google Workspace backups are separate add-ons, listed at $20 per seat per year. A free plan is not listed, and trial availability is not published.

Reliability and recovery deserve extra checking. In Reddit discussions, some users report failed backups, changing storage totals, difficult restores, and unhelpful support; another thread describes a restore stuck retrying. These are individual reports, not proof of current service quality, but they make a restore-support check sensible before switching. One sysadmin commenter specifically called restores painful. Our verdict: worth pricing out for small-business backups, but verify storage terms and restore support first.

The 10 GB Plan is listed at $9.95 per month, or $8.29 per month with annual billing ($99.50 upfront). The next tier, 20 GB, costs $19.95 monthly or $16.63 monthly billed annually. That is roughly double the price for twice the standard storage. Prices continue up to $399.95 monthly for 400 GB, or $333.29 monthly with annual billing ($3,999.50 upfront), with plans in between at 50, 100, 200 and 300 GB.

Check the storage terms before comparing: the plan details distinguish standard storage from promotional storage. The 10 GB plan, for example, lists a 500 GB promotional offer; the homepage also calls out 10 GB and 500 GB, without making the distinction clear in the published material. Microsoft 365 and Google Workspace backup add-ons are listed at $20 per seat per year. The pricing details don’t specify whether that rate applies separately to each add-on, so confirm the total before switching.

The published material does not describe a migration tool, data export process, or how long an initial backup might take. It also does not publish restore-support commitments. Before moving, confirm how to retrieve your existing backups and whether iBackup can restore the files, mailboxes, or server data you need; run a restore check before retiring your current service.

The plans list unlimited PCs, Macs, Linux devices and servers, but that does not establish how simple it is to move backup jobs or retain older copies. Storage terms also need checking: the plan details separate standard storage from promotional capacity, and the homepage callout does not explain that distinction. Those are reasons to verify the contract and restore process, not proof of a migration problem. The published material includes no Reddit posts, so we can’t attribute reasons for leaving to Reddit users. The practical switching risks we can identify are unclear storage terms and a lack of published restore and support commitments.