Gladia review

Gladia is an audio API for capturing audio, turning it into text and adding information that can feed other workflows. It accepts uploads, live streams and real-time microphone input, then offers transcription and audio intelligence through its API.

The product description lists transcription in 100+ languages, with automatic language detection that accounts for accents. It also includes speaker detection and entity extraction for details such as names, emails and addresses. Enrichment options include sentiment analysis, PII redaction and audio-to-LLM pipelines.

Gladia is aimed at teams building audio features into their own products or processes, rather than buyers looking for a standalone transcription app. Its listed integrations include CRMs, databases, data warehouses, webhooks and Zapier. That breadth may suit teams routing transcripts into existing systems, but the published materials do not specify integration-level limits or setup requirements.

Gladia covers more of the audio workflow than transcription alone. Teams can send audio through the API, identify speakers, extract entities and pass enriched output to downstream tools. That can reduce the need to stitch together separate services for capture, transcription and basic transcript analysis.

The listed input options—uploads, live streams and microphone input—also give product teams more than one way to handle audio. Multilingual support spans 100+ languages, and automatic accent-sensitive language detection is intended to handle language identification without requiring a fixed language choice for every recording.

The useful parts, based on the product description, are:

• Speaker detection for transcripts where who said what matters.
• Entity capture for names, emails and addresses.
• Sentiment analysis and PII redaction for additional transcript processing.
• CRM, database, warehouse, webhook and Zapier connections for routing results.

Pricing is usage-based rather than a fixed subscription. The listed Self-serve rates start at €0.16 per hour for Solaria-3 async transcription, with async rates dropping to €0.14 per hour above 500 hours. That gives buyers a concrete way to estimate transcription spend, provided they know their expected volume and which mode they need.

Gladia’s pricing is harder to budget as a fixed software line item: the pricing material lists no fixed monthly or annual subscription price, and Self-serve uses pay-as-you-go credits. It also does not state a free-plan or free-trial offer in the published pricing details. Teams that need predictable monthly costs will have to estimate usage instead.

Rates vary by model and mode. The listed async prices are €0.16 per hour for Solaria-3 and €0.27 per hour for Solaria-1; real-time transcription is €0.68 per hour. Async rates fall to €0.14 per hour above 500 hours. The listed minute rates are €0.0027 for Solaria-3, €0.0045 for Solaria-1 and €0.0113 for real-time transcription. Buyers should model the right mix rather than budget from the lowest rate.

The published materials do not give plan caps, a published subscription tier, or detailed limits for capture, enrichment and integrations. They also do not explain whether all listed intelligence features carry separate charges. That leaves implementation and total-cost questions to resolve before committing.

Gladia lists no fixed monthly or annual subscription price. Its Self-serve plan is pay-as-you-go, priced in euros per hour: Solaria-3 async transcription is €0.16/hour, Solaria-1 async is €0.27/hour, and real-time transcription is €0.68/hour. The pricing information says async rates drop to €0.14/hour above 500 hours; it does not publish a separate tier or explain whether that rate applies to both async models.

There is no published jump between subscription tiers because no other tiers are listed. The per-minute rates are €0.0027 for Solaria-3, €0.0045 for Solaria-1, and €0.0113 for real-time transcription. Treat these as usage charges, not add-ons to a stated monthly fee. The pricing page information lists no free plan; trial terms are not published. Confirm how credits are purchased, charged and carried over before committing, since those billing details are not specified here.

Switching effort will depend on how much of your app already uses audio APIs. Gladia supports uploads, live streams and real-time microphone input, then transcription and audio enrichment, so replacing it may involve changing audio capture, transcript handling and downstream integrations. That is an implementation consideration, not a published migration estimate.

The available information does not specify data-export formats, retention terms, API compatibility guarantees or support terms. Before moving production workflows, confirm how to retrieve recordings, transcripts and enrichment results, and keep copies in a system you control until export requirements are clear. Those gaps also make lock-in hard to assess from the published details.

We don’t have relevant Reddit reports about customers leaving Gladia; unrelated Reddit chatter is not product feedback. So there’s no sourced pattern of why users switch away. Compare actual usage charges with an alternative’s pricing, and check export and support terms directly before moving.