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Review · File sharing

Filen review

Filen packs encrypted storage and useful extras into inexpensive plans, but reports of app bugs and an over-quota deletion raise caution.

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The bottom line

A low-cost encrypted cloud drive with appealing features—and enough user-reported risk to keep a separate backup.

Filen combines client-side encryption with file syncing, sharing, notes, chats, and a network drive. According to the published pricing details, plans start at €1.99 per month for 200 GiB, with unlimited bandwidth and uploads; annual prices are not published. Reddit users mention a free plan with 10 GB, though that allowance is not listed in the pricing details here.

The value is strong, but user reports are mixed: some praise the service while others report upload or app problems. One Reddit thread describes data being deleted after a user exceeded their storage limit. That is an individual report, not proof of a general policy, but we would not use Filen as the only copy of important files.

Good fit if

  • Budget-conscious private cloud storage
  • People who want encrypted notes and chats
  • Users needing cross-device file sync

Skip it if

  • Anyone relying on one copy as backup
  • Users needing polished photo management
  • Teams needing published business plans
Filen homepage
Filen homepage, captured Nov 7, 2026

ScoresHow it rates

  • Features8
  • Ease of use6.5
  • Value for money8.5
  • Support5
  • User sentiment5.5

What works

  • Plans start at €1.99 monthly for 200 GiB
  • Client-side encryption is included on listed Pro plans
  • Unlimited bandwidth and uploads on listed Pro plans
  • Syncing, network drive, notes, and chats in one service
  • Plans can be stacked for more storage

What doesn't

  • Annual prices are not published
  • Reddit users report upload and app problems
  • One user reported full data deletion after exceeding storage
  • No support response or service-level details in the published sources
  • Reddit users say it falls short as a photo-library alternative

01What Filen actually does

Filen is cloud storage for people who want files encrypted on their devices before they reach the cloud. The product description says it uses client-side, zero-knowledge encryption with AES-256-bit encryption. Its apps cover web, desktop, mobile and CLI, with file syncing, sharing, encrypted notes and chats, plus a network drive that presents cloud files like a local disk.

Syncing supports five modes, and the network drive includes Smart Sync. Notes support rich text, code, Markdown and checklists. Files can be organized in list or grid views. That makes Filen more than a place to park encrypted files, though the published materials don’t detail how its notes, chats or sharing compare with dedicated tools.

There is a free plan, but the published pricing information does not state its storage allowance. A Reddit thread describes it as 10 GB; treat that as a user report, not a confirmed current plan limit.

02Where Filen is strong

The main draw is the combination of client-side encryption and low listed monthly prices. According to the pricing page, Pro I costs €1.99 per month for 200 GiB, while Pro II is €3.99 for 500 GiB. Both include unlimited bandwidth, unlimited uploads, client-side encryption, and unlimited notes and chats. That is a straightforward price ladder for personal storage, rather than a bundle that requires buying unrelated services.

For more capacity, the page lists Pro III at €8.99 per month for 2 TiB and Pro X at €39.99 for 10 TiB. Plans can be stacked; the pricing information says two Pro X plans provide 20 TiB. Annual billing is offered, but the annual prices are not published, so we can’t compare the yearly discount.

The product also covers practical extras: five sync modes, a network drive with Smart Sync, and encrypted notes and chats. Reddit users praise the value and report using Filen alongside other storage services. One thread describes the free plan as 10 GB, though the current free-plan allowance is not specified in the published pricing details.

03Where it falls short

The biggest concern in the published user reports is what can happen when storage goes over its limit. In one Reddit thread, a subscriber said usage reached 2.01 TB on a 2 TB plan and that Filen deleted all server-side data after sending an email warning. The user said they had local backups and could not recover the cloud files. This is one account, not a published policy, but it is serious enough that we would not treat Filen as the only copy of important data.

Other Reddit commenters report upload problems, crashes, and a desktop browser upload failure. Those are anecdotes, not established service-wide limits, but they complicate the pitch for a sync product. The published sources don’t specify a grace period, recovery window, or exact behavior after an overage, so check current terms and keep an independent backup.

Price transparency is also incomplete: annual billing is available, but annual prices are not published. The free plan’s storage cap is likewise not stated on the vendor's site.

04Filen pricing: what you'll actually pay

Filen lists a free plan, but the published pricing details don’t state its storage allowance or limits. Paid monthly prices start at €1.99 for Pro I, which includes 200 GiB. Pro II is €3.99 for 500 GiB; Pro III is €8.99 for 2 TiB; and Pro X is €39.99 for 10 TiB. Every listed paid plan includes unlimited bandwidth, unlimited uploads, client-side encryption, and unlimited notes and chats.

The biggest jump is from Pro III to Pro X: €31 more per month for an additional 8 TiB. Filen says plans can be stacked; two Pro X plans provide 20 TiB, though the pricing details don’t say whether stacking changes the per-plan price. The page shows an annual billing option but doesn’t publish annual prices, so we can’t calculate the yearly discount or total. Check the current checkout price before committing, and don’t assume the free plan has enough room for a full migration.

Full Filen pricing breakdown →

05Switching to (or from) Filen

Moving to Filen means transferring files into a service that encrypts them client-side. The published details list web, desktop, mobile, and CLI apps, plus sync modes and a network drive, but don’t document a bulk migration tool or the time a transfer may take. For a large library, plan for a staged upload and keep the original files until you’ve checked the transferred copies.

Leaving requires the same caution in reverse: confirm you can retrieve files in a usable form before ending a subscription. The published materials don’t specify export formats, bulk-download limits, or an account-exit process, so check those points with Filen before moving a large archive. That’s a practical lock-in concern, not evidence that files can’t be exported. The review material flags user-reported risk, but includes no Reddit posts or specific reasons people leave; we can’t responsibly attribute a particular complaint to Reddit. Keep a separate backup either way.

From the threadsWhat users say

Users are divided: some praise Filen’s value, privacy features and upload speed, while others report app problems. The most serious account describes server data being deleted after a paid account went slightly over quota; Filen’s team said the incident was an edge case that should not have happened.

Good value
The app needs some work but value wise its great
r/degoogle · view thread
Upload problems
Too buggy, in my experience. On the desktop browser, uploads do not work at all whereas files can easily be uploaded via the app
r/degoogle · view thread
Quota-related deletion
Instead, everything on their server was deleted with no way to recover the files (I have local backups)
r/DataHoarder · view thread
Fast transfers
for me, it has been speedy during uploads and downloads
r/cloudstorage · view thread

Questions people ask

Is Filen private and end-to-end encrypted?

Filen is described as zero-knowledge cloud storage with client-side, end-to-end encryption using AES 256-bit encryption. That means encryption happens on the client before files are stored. A Reddit commenter said an audit was expected, but the material here does not confirm an audit or provide its results.

How much does Filen cost?

According to the pricing information checked on 2026-11-07, monthly plans start at €1.99 for 200 GiB (Pro I). Pro II is €3.99 for 500 GiB, Pro III is €8.99 for 2 TiB, and Pro X is €39.99 for 10 TiB. An annual billing option is shown, but annual prices are not published.

Does Filen have a free plan, and how much storage does it include?

Filen has a free plan. A Reddit post describes it as offering 10 GB, and users in that thread discuss getting additional space through referrals. The published pricing information confirms a free plan but does not list its storage allowance, so treat the 10 GB figure as what users reported rather than a confirmed current plan limit.

Is Filen reliable enough to use as a backup?

One user reported that a paid 2 TB account went slightly over its limit and its server data was deleted. Filen’s team said the account was incorrectly included in a deletion flow because of an edge case, and said it should not have happened. Keep an independent backup of important files rather than relying on one cloud copy.

What can I do with Filen, and are there app concerns?

Filen offers file syncing across devices, sharing, a network drive with Smart Sync, encrypted notes and chats, and web, desktop, mobile and CLI apps. The product information lists five sync modes. User reports vary: some praise transfer speed, while others describe upload failures or crashes, including when uploading multiple files.

Sources

  1. Filen homepage
  2. Filen pricing page
  3. Reddit: Filen deleted all of my data. A heads-up for others
  4. Reddit: Are we sleeping on Filen for private free cloud storage?
  5. Reddit: Filen.io is simply the best cloud storage service I ever tried!
  6. Reddit: Filen deleted all of my data. A heads-up for others