search legion

Review · Office productivity

Fastmail review

A polished paid email service with useful privacy and offline tools, but the free option is a trial, not a lasting plan.

8.1/10Search Legion score

We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money

The bottom line

Fastmail is a capable Gmail alternative, but expect to pay and check the plan limits before switching.

Fastmail bundles email, calendar and contacts with features including offline access, Masked Email, scheduled send and private notes. The pricing page lists personal Individual at €6 monthly or €5/month with annual billing; business Basic starts at €4 per user monthly or €3 with annual billing. There’s no free plan, but the trial can last up to 30 days.

Reddit comments praise the service’s interface and search, but price is a sticking point for some. Check the caps before moving: Individual includes 60 GB total storage, while business Basic has 6 GB per user and does not list custom business addresses; Standard starts at €5 per user/month with annual billing. One commenter also objects to Fastmail’s reported lack of IPv6, DNSSEC and DANE support and its US servers.

Good fit if

  • People moving from Gmail to a paid service
  • Users who want custom-domain email
  • People needing offline mail and calendar access

Skip it if

  • Anyone who needs a free long-term plan
  • Businesses needing large storage on Basic
  • Users requiring IPv6, DNSSEC or DANE
Fastmail homepage
Fastmail homepage, captured Nov 6, 2026

ScoresHow it rates

  • Features8.5
  • Ease of use8.5
  • Value for money7.5
  • Support7.5
  • User sentiment8

What works

  • Email, calendar and contacts are included
  • Masked Email and aliases help protect your address
  • Offline access covers mail, calendar and contacts
  • Individual includes 60 GB total storage
  • A trial is available for up to 30 days

What doesn't

  • No free plan after the trial
  • Business Basic is limited to 6 GB per user
  • Custom business addresses start on Standard
  • Extra-storage pricing is not published
  • A Reddit commenter objects to missing IPv6, DNSSEC and DANE

01What Fastmail actually does

Fastmail is paid email hosting for individuals and businesses, with calendar and contacts included. You can use a custom domain for your email address, and the service emphasizes privacy, security, personal support and access to your data without lock-in. The pricing page lists personal plans for one person, two people or families of up to six, plus business plans priced per user.

The product goes beyond an inbox: it includes email search, offline access to mail, calendar and contacts, aliases and Masked Email, and calendar tools for managing events. You can schedule messages, set VIP-only notifications and add private notes to emails. There is no free plan; the pricing page lists a trial of up to 30 days.

For a personal account, the Individual plan includes 60 GB total storage, split between 50 GB for mail, calendar and contacts and 10 GB for files. Business plans have different storage allowances and features, so check the per-user caps before moving a team.

02Where Fastmail is strong

Fastmail makes sense if you want custom-domain email without assembling separate services for mail, calendars and contacts. The included tools cover practical workflows: search and pin messages, read and manage information offline, create aliases or Masked Email addresses, schedule a send, and add private reminders to messages. The pricing page also lists shared calendars and address books on Duo, and shared email addresses and calendars on the Basic business plan.

The plan range gives buyers room to choose based on how many people need accounts and how much storage they need:

  • Individual: 60 GB total storage for one person, with custom addresses using your own domains.
  • Duo: two private inboxes and 120 GB total storage, plus shared calendars and an address book.
  • Family: up to six users and up to 360 GB total storage.
  • Business Standard: 60 GB per user and custom business addresses with a domain.

One Reddit thread describes switching from Proton partly for better search and lower costs, while other commenters praise Fastmail’s usability. Those are user opinions, not a guarantee that it will suit every workflow. Still, the combination of hosted mail and everyday organization tools is the clearest reason to consider it.

03Where it falls short

Fastmail is not a budget or free email option. The pricing page lists Individual at €6 per month, or €5 per month with 12-month billing. The business Basic plan is €4 per user per month, or €3 with 12-month billing, but caps storage at 6 GB per user: 5 GB for mail, calendar and contacts, plus 1 GB for files. Standard raises that to 60 GB per user for €6 monthly or €5 with annual billing. Professional costs €10 monthly or €9 annually and includes 150 GB per user and a retention archive. Extra storage is available, but its price is not published.

Check the storage split, not just the headline total, before migrating a mailbox or team. Annual billing lowers the monthly equivalent, and 24- and 36-month options are also listed; the pricing material does not state their prices here. There is no permanent free plan, and the trial lasts up to 30 days.

There are also potential technical objections: a commenter on r/fastmail says they dislike Fastmail’s reported lack of IPv6 and DNSSEC/DANE support and its US servers. Treat that as a user report, not a complete infrastructure assessment. Fastmail’s privacy emphasis does not, by itself, establish end-to-end encryption.

04Fastmail pricing: what you'll actually pay

Fastmail has no free plan; the listed trial is up to 30 days. Prices are in euros. Individual costs €6 monthly or €5 per month with 12-month billing, for one person and 60 GB total storage. Duo is €10 monthly or €8 on annual billing for two private inboxes; Family is €14 or €11 for up to six users. Those higher prices buy shared services and more users, not just more storage.

For businesses, Basic is €4 per user monthly or €3 with annual billing, but caps storage at 6 GB per user. Standard jumps to €6 or €5 for 60 GB and custom-domain addresses. Professional is €10 or €9 for 150 GB and an email retention archive. Extra storage is available, but its price is not published. Monthly billing is available; 24- and 36-month options are also listed, but their rates aren't provided here. Check the storage cap before choosing Basic.

Full Fastmail pricing breakdown →

05Switching to (or from) Fastmail

The published information doesn't specify migration steps, import limits, or how long a move takes, so we can't call switching easy. Before committing, confirm how your existing mail, calendar, contacts, and custom-domain addresses move over. Fastmail includes calendar and contacts, supports offline access to mail, calendar, and contacts, and says you can access your data without lock-in. But the export formats and process aren't specified here; verify them before moving your only copy of important data.

We weren't given Reddit posts or comments, so we can't responsibly say what users there tend to leave over. The documented reasons to think twice are clearer: Fastmail is paid-only, and the business Basic plan has 6 GB of total storage per user. Our verdict also flags IPv6, DNSSEC, and DANE requirements as potential deal-breakers. Check those needs—and export options—before you switch, not after.

From the threadsWhat users say

Reddit users generally praise Fastmail’s speed, webmail and apps, and some say its search helped them leave Proton. The reservations are practical: price, technical and location concerns, and one user’s account of an idle account being deleted and its address reused. These are individual reports, not proof of typical outcomes.

Fast webmail
Lightning fast speed - Wow! People are not kidding when the hype the fluidity and speed of everything
r/fastmail · view thread
Search and value
previously I used protonmail for a year but migrated to fastmail mostly due to the better searching and cheaper plans
r/fastmail · view thread
Apps, with caveats
I hate Fastmail for not supporting IPv6 and DNSSEC/DANE and having servers in the US. But their webmail and apps are much better than what the others offer
r/fastmail · view thread
Idle-account concern
I moved away from it after my emails got deleted for sitting idle
r/degoogle · view thread

Questions people ask

How much does Fastmail cost, and is there a free plan?

According to the pricing checked November 6, 2026, Individual costs €6 per month with monthly billing or €5 per month with 12-month billing. Duo costs €10 or €8 per month, and Family costs €14 or €11. Fastmail has no free plan, but offers a trial of up to 30 days. Longer billing options are listed, but their rates aren't provided here.

What do you get with Fastmail’s Individual plan?

The Individual plan includes 60 GB of total storage: 50 GB for mail, calendar and contacts, plus 10 GB for file storage. The pricing page also lists custom addresses using your own domains. It is for one person; the listed price is €6 per month or €5 per month with 12-month billing.

Does Fastmail include aliases, calendar and offline access?

Fastmail lists Masked Email and aliases for keeping your real address private, along with calendar and contacts. Its feature information says you can read, draft, search and manage mail, calendar and contacts offline. It also lists scheduled sending, VIP-only notifications and private notes on messages.

Do users find Fastmail’s search and apps good?

Some Reddit users describe Fastmail’s webmail and apps as better than alternatives, and one person said better search was a reason for moving from Proton. Another trial user praised its speed. Those are individual impressions, not independent tests or a guarantee that its interface will suit you.

What concerns should I check before switching to Fastmail?

Price is a sticking point for some users. One Reddit commenter also objected to Fastmail’s US servers and lack of IPv6 and DNSSEC/DANE support. Another described an old idle account being deleted and its address reused. Those are user reports; check Fastmail’s current policies and technical documentation before relying on any specific claim.

Sources

  1. Fastmail homepage
  2. Fastmail pricing page
  3. Reddit: Post-Trial Account - Why I love Fastmail, and why I'm not continuing (for now)
  4. Reddit: Considering switching away from Fastmail
  5. Reddit: What e-mail provider to use?
  6. Reddit: I switched from Gmail to Fastmail after 18 years – here’s my experience (3 weeks in)