search legion

Review · Email security

Encyro review

A useful secure-client toolkit, but the free tier is narrow and paid add-ons matter.

7.1/10Search Legion score

We may earn a commission if you buy through links on this page. It never changes a score or a ranking. How we make money

The bottom line

Encyro combines secure messaging, file sharing and client workflows, but meaningful use costs $9.99/month annually.

Encyro bundles encrypted messaging, file sharing, e-signatures and invoicing, with browser, Outlook and Gmail access. The free Essential plan allows one user, secure messages to five contacts and five monthly signature requests; receiving messages is limited to Encyro users. Pro costs $9.99 per month billed annually or $14.99 month-to-month, and includes unlimited contacts, signatures and client folders. A 14-day trial is listed.

The breadth is useful, but check the add-ons: extra staff users start at $7.99 monthly, and KBA checks and SMS access codes cost extra after any included allowance. Enterprise pricing is not published. Reddit feedback is sparse but includes a long-term user who valued the upload page and a former user who said a person followed up after cancellation; that is encouraging anecdotal evidence, not proof of consistently strong support.

Good fit if

  • Professionals sharing confidential client files
  • Small firms requesting e-signatures
  • Users wanting secure messaging and invoicing

Skip it if

  • People needing more than five free contacts
  • Teams wanting predictable all-in pricing
  • Organizations needing published enterprise rates
Encyro homepage
Encyro homepage, captured Nov 7, 2026

ScoresHow it rates

  • Features8
  • Ease of use7
  • Value for money7
  • Support7
  • User sentiment6

What works

  • Secure messages can go to recipients without Encyro accounts
  • Pro includes unlimited contacts and e-signature requests
  • Pro includes unlimited client folders and documents
  • Supports browser, Outlook and Gmail access
  • Includes invoicing, file sharing and audit trails

What doesn't

  • Free plan caps sending at five contacts
  • Free plan receives messages only from Encyro users
  • Free plan allows five monthly signature requests
  • Additional staff users start at $7.99 monthly
  • Enterprise pricing and usage limits are not published

01What Encyro actually does

Encyro combines secure messaging, file sharing and client paperwork in one service. You can send encrypted messages to any email address without asking the recipient to create an Encyro account, and share files through a browser, Outlook or Gmail. Files can be organized by contact and time.

It also handles e-signature requests, online invoices and client document tracking. Signature requests include tamper verification and access controls, with an option to request payment. Invoices can use your branding and let customers pay online. Encyro also offers a branded upload page and activity records covering events such as logins, downloads and settings changes.

The free Essential plan is limited to one user and basic messaging. Pro costs $14.99 monthly, or $9.99 per month with annual billing. Encyro’s higher-priced Enterprise option is for organizations buying more than 30 users; its price is not published.

02Where Encyro is strong

Encyro’s practical advantage is bundling common client handoffs: secure messages, document collection, signatures and invoices. That can suit professionals who want clients to send sensitive files or passwords through a secure channel rather than ordinary email. Recipients do not need an Encyro account to receive secure messages, which reduces one setup hurdle.

The workflow features go beyond a file drop. Documents can be sorted into client folders and sub-folders, signatures can include access controls and tamper verification, and activity logs record events such as file downloads. The service also supports custom logo and color branding for the upload page, plus branded invoices and online payment.

A commenter in one r/taxpros thread said Encyro’s upload page was handy for collecting confidential documents and passwords. Another commenter said they used it for a small tax-preparation side business and found it useful, though that is an individual account, not proof of broader results. For a solo professional, the free plan offers a way to try basic secure messaging before paying.

03Where it falls short

The free Essential plan is narrow: it supports one user, sending to up to five contacts, receiving messages only from Encyro users and up to five e-signature requests per month. If clients need to send files through the broader secure-sharing workflow or you need unlimited contacts and signatures, the pricing page puts those features on Pro: $14.99 monthly or $9.99 per month billed annually. The annual rate is the meaningful-use price in our view, not a free replacement for a full client portal.

Pro includes one primary user; teams can add users up to 30, with additional staff users starting at $7.99 per month. The first five KBA checks are included with the 14-day trial. IRS Form 8879 KBA access codes are listed at 16¢ per check, and SMS access codes cost 20¢ per request. Payment processing also carries fees: ACH below $25,000 is 0.5% plus 55¢, capped at $6.30; card processing is interchange cost plus 0.5% and 55¢. Enterprise pricing and specific usage limits are not published.

04Encyro pricing: what you'll actually pay

Encyro’s Essential plan is free, but it limits you to one user, five contacts for sending secure messages, and five e-signature requests per month. You can only receive secure messages from Encyro users. For more, Pro costs $14.99 monthly or $9.99 per month when billed annually, according to the pricing information checked November 7, 2026. That is the jump from a limited free account to the plan with unlimited contacts, signature requests, folders and documents. Pro includes one primary user; additional staff users start at $7.99 per month, so team costs can rise beyond the headline price. Enterprise pricing for organizations buying more than 30 users is not published. Payment-related extras include KBA checks at 16¢ each and SMS access codes at 20¢ per request. ACH below $25,000 costs 0.5% plus 55¢, capped at $6.30; card processing is interchange cost plus 0.5% and 55¢. A 14-day trial is listed, but check which features and usage limits apply before relying on it.

Full Encyro pricing breakdown →

05Switching to (or from) Encyro

Switching to Encyro means moving client workflows into a service that organizes documents by contact and time and supports secure messaging, file sharing and signatures. The published product information does not describe bulk imports, migration assistance or how to export messages, files, signatures and audit trails. Confirm those details with Encyro before moving client records, and test the process with a small set of files. Encyro is available through a browser, Outlook or Gmail, which may fit existing email habits, but that does not establish that your old messages or folders will transfer. Leaving deserves the same checks: ask what you can download, in what format, and whether signed documents and their audit records remain accessible after cancellation. The published material includes no Reddit posts, so we can’t attribute specific reasons for leaving to users. Treat data portability and the cost of extra staff accounts as questions to settle before committing.

From the threadsWhat users say

The few Reddit comments about Encyro are mostly positive: users mention a handy secure upload page, low cost and responsive customer service. Tax preparers raise KBA as a client-friction point, and one user says they had not tested Encyro’s KBA approach; the threads provide little evidence about payment processing or security beyond user impressions.

Handy client portal
Very handy to just have a secure upload page that clients can use to send me confidential information
r/taxpros · view thread
Low cost and support
It worked great and was pretty cheap from what I remember
r/taxpros · view thread
KBA uncertainty
I haven't tested this yet though
r/taxpros · view thread
KBA can frustrate clients
The main drawback here is of course, the inconvenience of the KBA requirement
r/taxpros · view thread

Questions people ask

Is Encyro free?

Yes. The pricing details list Essential at $0 per month for one user, with secure messages to up to five contacts, incoming messages only from Encyro users, and up to five e-signature requests monthly. Pro is listed at $14.99 monthly or $9.99 monthly when billed annually. A 14-day trial is also listed.

Is Encyro secure?

Encyro describes its service as encrypted email and secure file sharing through a browser, Outlook or Gmail. It says recipients can receive secure messages without creating accounts, and lists access controls and audit trails. Those are product claims, not independent security verification; the published materials do not specify encryption standards or security certifications.

Is Encyro reliable?

The Reddit evidence is encouraging but limited. One tax preparer said they had used Encyro for a couple of years and found the client upload page handy. Another said it worked well for a small side business and described a personal follow-up after canceling. The sources do not provide uptime figures or broader reliability data.

Can Encyro handle tax-client e-signatures and KBA?

Encyro offers e-signatures, and its pricing details list KBA access codes for IRS Form 8879 signatures at 16¢ per check; the first five KBA checks are listed as included with the 14-day trial. A Reddit user said they had not tested Encyro’s KBA approach, so the thread does not verify how it works in practice.

Can clients pay invoices through Encyro?

The product information lists online invoicing and payment, including branded invoices. A Reddit post also says Encyro had introduced a feature to lock signatures or documents behind an invoice, but that thread has no user report confirming how it worked. Listed processing fees are 0.5% plus 55¢ for US and Canada ACH below $25,000, capped at $6.30; card fees are interchange cost plus 0.5% and 55¢.

Sources

  1. Encyro homepage
  2. Encyro pricing, compiled via web search from encyro.com, g2.com, encyro-dev.com
  3. Reddit: KBA E-File Signatures + Portal - Has anyone heard of Encyro?
  4. Reddit: Encyro new payment processing option
  5. Reddit: Google Suite / Email Encryption