EdrawMax review

EdrawMax is diagramming software for people who need more than flowcharts. It covers org charts, network diagrams, mind maps and project planning with Gantt charts. The homepage says it supports more than 210 diagram types and offers browser-based editing and collaboration. Its AI tools can generate, refine and edit diagrams, while mind mapping tools can turn maps into outlines or presentations. EdrawMax also lists more than 50,000 templates.

The product is sold through online plans, desktop subscriptions, perpetual desktop licenses and team plans. That makes the buying decision partly about where you want to work: in a browser, on desktop, or across both. According to the pricing information checked on 2026-11-07, the online Basic plan starts at $5.90 per month when billed annually, and the pricing page lists a seven-day free trial. The free online plan costs nothing, but comes with defined storage, AI-token and export limits.

EdrawMax’s main advantage is range. If your work moves between flowcharts, network diagrams, org charts and mind maps, the advertised library of more than 210 diagram types gives you one product to consider instead of separate tools for each format. More than 50,000 templates could also reduce the blank-page work, though the count alone does not tell us how useful those templates are for a particular team.

The AI features are tied to diagram work: EdrawMax says they can generate, refine and edit diagrams. The product also connects mind mapping with outlines and presentations, and adds Gantt charts for project planning. Browser collaboration means teams can create, edit and share diagrams online.

There are several ways to pay, rather than one forced subscription. The pricing page lists Online Basic at $5.90 per month billed annually or $7.90 month-to-month. Online Unlimited is $8.25 per month on annual billing or $15.90 month-to-month. Desktop buyers can choose a subscription or a one-time perpetual license; teams under 20 users are listed at $8.43 per user per month with annual billing. These options make it possible to match the purchase to online, desktop or team needs.

The free plan is better treated as a limited sampler than a long-term workspace. It includes one user seat, 500 AI tokens (about five diagrams), 100 MB of cloud storage and watermarked exports. If you need watermark-free exports, the pricing page puts that at Online Basic and above. Basic still limits you to 10,000 AI tokens per month and 1 GB of cloud storage; the Unlimited plan removes the token cap but does not publish a storage amount.

Costs also need a close read. Online annual prices are monthly equivalents, while desktop subscriptions offer annual or semi-annual billing and perpetual licenses are one-time purchases. Additional AI-token pack prices are not published, and team-seat pricing beyond the listed plans requires contacting customer service.

We’d also be cautious around checkout. In one Reddit thread, a user said confusing trial and purchase screens led to an unwanted EdrawMax Unlimited charge and that they could not get a refund. Other commenters describe purchase or license disputes. These are individual reports, not proof of a general policy, but they’re reason to verify the plan, billing period and renewal terms before paying.

The pricing page lists EdrawMax Online Basic at $7.90 month to month or $5.90 per month billed annually. Free costs $0, but limits you to 500 AI tokens (about five diagrams), 100 MB of cloud storage, and watermarked exports. Basic removes the watermark and raises the limits to 10,000 AI tokens per month and 1 GB of storage. Unlimited is $15.90 monthly or $8.25 per month billed annually, with unlimited AI tokens and cloud storage. That’s a sizable jump from Basic for ongoing use, though the plan also includes Creative Assets and community templates.

Desktop pricing works differently: the subscription is $99 annually, or $69 for six months; perpetual desktop access is $198 one time. Online plans list monthly and annual billing, with annual prices shown as monthly equivalents. The desktop subscription includes one year of upgrades, not perpetual upgrades. AI Assets cost $15.90 per month; extra token-pack prices are not published. A seven-day free trial is listed, and the AI Assets add-on also has an optional seven-day trial.

Migration effort depends on where your diagrams live. The Free Online plan lists imports for Visio, SVG, and CAD files, so those formats have a stated route in. The published plan details don’t say which other formats import, what export formats are available, or whether diagrams transfer with editable layers intact. Check those points against your current files before moving a team. Free exports are watermarked; Basic and Unlimited list watermark-free exports.

Leaving may mean planning around cloud storage and account access: the online plans include cloud storage, but the published pricing details don’t explain data retention or bulk export after cancellation. Those are worth confirming before you make EdrawMax the home for shared diagrams. The review material flags purchase and refund complaints, but provides no Reddit thread details to verify what happened or how common it is. If that risk matters, confirm renewal, cancellation, and refund terms before paying. Extra team seats require contacting customer service, and their prices are not published.